What is Bookinglayer?
An integrated booking platform designed to help you manage and sell both activities and accommodations efficiently. This system enables you to accept bookings straight from your website, significantly decreasing the number of phone calls needed for confirmations.
With our Booking Engine, you can create tailored packages and empower your customers with the option to decide how much control they desire over their bookings. Our Payment Form facilitates the collection of payments through any preferred method, while you can also automate reminders for deposit or balance payments, and set time limits for bookings to ensure they expire if not paid.
Additionally, the Guest Portal allows you to gather essential information from your guests, enabling you to pose specific questions, establish preferences, and accommodate dietary restrictions. This user-friendly portal streamlines the booking process, making it easy for guests to make initial reservations and modify them later if needed, manage refunds, organize activities, designate instructors, and send out communications, all in one comprehensive system.
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Product Details
Bookinglayer Categories and Features
Tour Operator Software
Bookinglayer simplifies the process for tour operators by allowing them to offer accommodations, activities, transfers, and services in a single bundled package, eliminating the need for separate reservations. Guests can easily choose their travel dates, explore included and optional activities, and finalize their entire itinerary seamlessly on the operator’s personalized website. The system ensures synchronized availability and capacity for both lodging and activities, eliminating the need for manual checks. The Customer Portal takes care of guest interactions, managing follow-ups, waivers, dietary preferences, and payment reminders, so staff don’t have to chase down details via email. With support for over 35 payment gateways and various currencies, every booking is commission-free. Operators have reported saving at least five hours of administrative work each week, with more than 1,500 businesses across 85+ countries and over 40 different niches utilizing the platform.
Reservations Software
Bookinglayer is a comprehensive reservation solution designed specifically for enterprises that offer lodging along with activities, rather than merely providing rooms. It enables guests to reserve a complete package—including accommodations, activities, meals, and additional services—through a Booking Engine that operates under the operator's own brand and domain, thereby minimizing abandonment rates and enhancing customer trust during checkout. The platform automates deposit and balance management, sends reminders, and processes payments via more than 35 payment gateways, ensuring that every booking is direct and free from marketplace commissions. Clients have reported saving a minimum of five hours each week on administrative tasks and achieving a 30% increase in average booking value, thanks to integrated upselling strategies within the reservation process. Currently, over 1,500 businesses in more than 85 countries utilize Bookinglayer for their reservation needs, with the company processing over $1.5 billion and maintaining a remarkable 95% client retention rate.
Hospitality Property Management Software
Bookinglayer is specifically designed for hospitality establishments that offer more than just accommodation, such as boutique hotels featuring spa services or recreational activities, wellness resorts, and lodges that integrate lodging with unique experiences. Traditional property management systems typically focus on room reservations and pricing but lack the capability to schedule activities or create package deals. In contrast, Bookinglayer seamlessly merges these functionalities into one comprehensive package, all managed through a singular Backoffice that oversees bookings, occupancy statistics, and employee access rights. Guests benefit from an online check-in process, can sign necessary waivers, and complete payments via a self-service Customer Portal. With over 35 payment gateways available, transactions are processed automatically without any commission fees on direct bookings. Currently, more than 1,500 properties in over 85 countries utilize Bookinglayer, resulting in clients saving at least five hours of administrative work each week and achieving a remarkable 95% client retention rate.
Camp Management Software
Bookinglayer specializes in managing camps that integrate accommodations with organized activities, a model commonly utilized by surf schools, sports camps, summer retreats, and adventure travel companies. Each Package encompasses lodging, activities, meals, and various services, while also automatically managing capacity, group sizes, and schedules. Guests can conveniently submit their dietary preferences, waivers, and emergency contact information via the Customer Portal prior to their arrival, eliminating the need for manual follow-up. Staff can oversee bookings, participant lists, and payments all from a single Backoffice, which includes built-in reporting for occupancy and revenue. With round-the-clock support, Bookinglayer currently aids over 1,500 properties and businesses worldwide across more than 85 countries and 40 different niches, helping clients save a minimum of five hours each week in administrative tasks that were once handled through separate, uncoordinated systems.
More Bookinglayer Categories
Surf Camp Management
Bookinglayer offers a comprehensive solution for surf camps by bundling accommodation, lessons, board rentals, and transfers into a single package, eliminating the need for separate bookings. The capacity for lessons is determined by the availability of instructors and the participants' skill levels. When customers make a reservation, both accommodation and lesson slots are verified simultaneously, streamlining the process and removing the need for manual coordination between room availability and lesson schedules. Guests can also easily include board rentals or additional sessions during the booking process, resulting in an average increase of 30% in booking values through effective upselling strategies. The Customer Portal allows for guests to complete waivers and provide personal information before their arrival. Payments are processed automatically through more than 35 payment gateways, and all bookings are free from commission fees. Surf camps utilizing Bookinglayer report a reduction of at least five hours in administrative tasks each week.
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What a find
Date: Nov 20 2023SummaryAs the business owner of Surf & Yoga Retreats operating in five countries, I find this system to be very efficient and user friendly.
Positive- Easy to use as a back office use
- Outstanding customer service
- Minimal downtime
- Easy to use as a front end userNegativeI don't find any cons with this at the moment.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great platform
Date: Nov 21 2023SummaryGreat platform and saves us a lot of time and resources. I would recommend this platform for very customisable bookings.
PositiveEasy to use and very adaptable to our needs. Once it is set up, it pretty much runs all our bookings with little involvement from our staff. Great customer support, always quick and helpful.
NegativeCalander is a bit tricky sometimes, although we do not use that feature too much.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great booking software
Date: Nov 22 2023SummaryOverall great product and highly recommended for small scale business like surf camps and surf schools!
PositiveGreat functionality and support for affordable price, lots of functions which can be customized to suite your needs.
NegativeSome advanced features only available at extra cost.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
My experience with Bookinglayer
Date: Nov 21 2023SummaryIn general the program has satisfied my needs as a sales manager and operationally, since I had the induction with Diego Alvarado, an excellent person by the way, it has been very easy to teach the receptionists the use of the program.
The only thing that gets a little tedious is the configuration of seasonal prices and discounts, it is a bit complex and you have to be careful. However, the rest is quite user friendly.
The customer service is very good, they are always attentive to help and in general it is a super useful tool for those who are starting the hosting sector and for those who already have many years of working this we will agree that it is a tool that facilitates the management of the day to day.PositiveAfter having worked with three different PMS, without a doubt Bookinglayer has very useful facilities in the booking business, since it facilitates everything from communication to the management of collections and payments.
Its calendar is dynamic and you know you can easily locate with your day to day, the connection between the sales channels and the implementation of the channel manager make you have everything at hand without the need to configure or review another additional program.
From my experience I can say that it is the most complete hotel management and administration program I have ever used.
And even though the time difference in Costa Rica with the Bookinglayer staff and big, whenever I needed help they were quick to help me, but in reality the program is designed so that you can do most of the work yourself.NegativeThe only thing I could suggest to improve is the handling of customer data with the credit card, as a means of guarantee to make effective the cancellation policies and damages, however you manage with the web check in in the files you ask customers.
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I would also suggest and it would be very useful to have a mobile version, that way as an administrator or manager you can manage a reservation wherever you are, without depending on the computer.
An App would be great, where you can assign visual roles for maintenance and cleaning workers. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Essential to the business.
Date: Nov 20 2023SummaryI did have some challenge to set up Bookinglayer and fit my business' needs but once it was found a way, my life became much easier.
PositiveMakes thing easy for owners and customers. Lots of sales information useful to make decisions. Great support from the team.
NegativeNothing bad to appoint. All good.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great service
Date: Sep 21 2023SummaryGreat service and useful. I recommend for any hospitality service. the support is great and quick to answers.
PositiveGreat service and useful. I recommend for any hospitality service. the support is great and quick to answers.
NegativeNo i don't have cons. I'm writing to stop the remaining words.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great booking management system
Date: Nov 27 2023SummaryWe are very happy with Bookinglayer. Have been using this software for 10 years (were the first customer :-) ), and never thought of trying another booking system. We can highly recommend BL if you want to save time.
PositiveGreat user interface with a powerful backend. It's like having an employee who does most of the bookings and administration.
Our customers find it user-friendly and it improves our efficiency by saving us a lot of time! Time we like to put into other quality things.NegativeIt is a non-customised platform (would be prohibitively expensive), but the Bookinglayer team is always helpful in providing a solution so that the problem can be solved quickly and efficiently.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Booking Layer is a game changer!
Date: Dec 04 2023SummaryAfter the transition from our old software, our manager said that she would pay the app use from her own pocket if she had to. That's how much it eased her work!
PositiveThe ease of use, how everything is smartly designed to be fluid and how it's tailored for the purpose. The ready available support team!
NegativeNothing to declare. They have a channel the users to report their optimization needs.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
The most personalizable PMS with the best customer service
Date: Jun 20 2023SummaryI love them
Positive- Their customer service is an all star team
- The availability to personalize the booking engine is complete
- Booking Engine visually very attractive
- Calendar view is very intuitive
- Many option to automate
- Pricing is very reasonable
- Best PMS based on pricing and featuresNegative- Lacks an integration with Zapier (they are working on it)
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- Their analytics section is good but there is room for improvement -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great platform
Date: Nov 20 2023SummaryI totally recommend it.
PositiveIt's a great platform, very easy to work with, and has very helpful customer support. I totally recommend it.
NegativeI like everything, don't have any complaints for now.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Excellent POS for Surf Camp and Experiences managment
Date: Nov 20 2023SummaryRecommended 100% for all the Surf Camps and Experience developers who manage accommodations, activities, retreats or so.
PositiveEasy to use. Great features that can help businesses to develop the operations of our company making more easy our business life.
NegativeStill, a couple of features are to be developed, but minor things will be solved soon (words of the BookingLayer team).
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great Booking System that continues to evolve.
Date: Aug 25 2023SummaryGreat product and receptive, patient support team with a simple and effective solution to tours and bookings.
PositiveI like that the system continues to evolve and, in general, is fairly intuitive. Customers find it straightforward and it improves our efficiency by saving us time!
NegativeSometimes it takes a little time or effort to create it exactly as you want it to look, and I would prefer it to be more integrated with our website than sit outside of our pages. Otherwise, it is good.
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