BooknBuddy Verified Customer Reviews (2026)

What is BooknBuddy?

BooknBuddy is an all-in-one software solution tailored for pet care providers, including boarding facilities, daycare centers, groomers, trainers, dog walkers, and pet sitters. The platform streamlines various business operations by enabling online booking, managing service availability, organizing calendars, assigning kennels, scheduling grooming sessions, and keeping meticulous records for both customers and pets, which include vaccination details, waivers, invoices, deposits, and payments. Pet owners enjoy a straightforward booking interface and can easily access a portal or mobile application to oversee their appointments, settle invoices, receive photo updates, and interact with their chosen service providers. For the staff, BooknBuddy provides features for daily check-ins and pickups, reminders, comprehensive reporting, staff scheduling, and tracking of payroll hours. It integrates effortlessly with payment processors like Stripe and Square, while also ensuring that invoices, payments, and customer data sync with accounting software such as QuickBooks and Xero. The software supports a wide range of services, encompassing boarding, daycare, grooming, training, walking, and in-home pet sitting, and is accessible in both English and French. Furthermore, an optional AI receptionist is offered to manage phone calls and texts, enabling the booking of appropriate services on behalf of the business. This forward-thinking approach not only optimizes operational efficiency but also significantly improves customer engagement and satisfaction, ensuring that both pet care providers and pet owners have a seamless experience. By offering such a robust set of tools, BooknBuddy positions itself as a leader in the pet care industry, catering to the evolving needs of businesses and pet lovers alike.