With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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Forethought stands out as the leading generative AI solution for customer support, serving as an always-on team member at your disposal. With its training on your specific data sets and adherence to stringent security measures, Forethought facilitates seamless interactions through AI, streamlining processes to enhance response times, resolution rates, and overall customer satisfaction at every touchpoint.
- Incorporate a round-the-clock AI agent to alleviate your team's workload, allowing them to concentrate on providing outstanding support.
- Forethought uniquely processes both historical and current ticket data tailored to your business needs, ensuring a highly personalized customer experience.
- We prioritize not just compliance with privacy regulations, but aim to redefine them, guaranteeing that your data remains protected throughout all interactions. Additionally, our commitment to continuous improvement means we are always refining our systems to better serve you and your clientele.
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Aphra
Aphra acts as your ultimate AI personal assistant, crafted to help you with a range of daily digital responsibilities, from organizing emails and monitoring the weather to browsing the internet. Our mission is to free you from the draining screen time that depletes your vitality and happiness by managing the monotonous online tasks that occupy your schedule. Communicate with your assistant in multiple languages, featuring over 100 different voices and 70 individual avatars, each with its own personality. With Aphra accompanying you, seize the reins of your day, leading you toward a more rewarding existence while allowing technology to serve your needs. Discover the convenience of having a dedicated assistant that empowers you to focus on what truly matters in life.
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Sesame
Sesame envisions a future in which computers exhibit lifelike characteristics, enabling them to see, hear, and interact with users effortlessly. Central to this vision is the development of a personal companion—an intelligent friend who not only engages in conversation but also assists users in staying organized and informed, thereby facilitating their growth into better versions of themselves. To allow users to experience this innovative concept, Sesame has introduced a research demo for exploration. In addition, the company is working on creating lightweight eyewear that ensures comfort throughout the day, delivering high-quality audio and seamless access to the companion, allowing it to support users as they navigate their surroundings. The diverse team at Sesame is dedicated to integrating voice companions into daily life, highlighting the necessity of incorporating natural human-voice interactions that successfully connect people and technology. As advancements in technology progress, Sesame's ambitious vision seeks to transform the way we engage with our digital surroundings, ultimately fostering a more harmonious relationship between humans and machines in everyday experiences.
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