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What is Brevo?

Brevo, previously known as Sendinblue, is a versatile platform designed to foster customer relationships through various channels such as Email, SMS, and Chat. It provides an all-encompassing toolkit aimed at transforming casual visitors into loyal customers. With its visually appealing email campaigns, you can effectively engage your audience directly in their inboxes. The platform enables businesses to enhance their connections by streamlining marketing campaigns, along with sending transactional emails and SMS notifications. What sets Brevo apart is its exceptional team dedicated to customer satisfaction, paired with pricing that is sure to please. Additionally, the platform combines a wide range of services into one seamless and user-friendly solution that simplifies the process of reaching out to customers. Enjoy the experience of Happy Sending with Brevo!

Pricing

Price Starts At:
€25 per month
Price Overview:
Free Plan:

300 emails per day

Starter Plan:

20,000 emails per month
No daily sending limit

Business Plan:

20,000 emails per month
No daily sending limit
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Brevo provides an API

Screenshots and Video

Brevo - API & Forms

Brevo - API & Forms

Company Facts

Company Name:
Brevo
Date Founded:
2012
Company Location:
France
Company Website:
www.brevo.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Webinars
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Brevo Categories and Features

eCommerce Marketing Software

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

WhatsApp Marketing Software

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Transactional Email Service

A/B Testing
Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Spam Check
Template Management

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Marketing Automation Software

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Email Marketing Software

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Management Software

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Campaign Management Software

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

More Brevo Categories

  • Reviewer Name: Aditya A.
    Position: Admin
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Tool For Email Automation

    Date: Jan 26 2025
    Summary

    Overall I really like it, I have used SendPulse, SendGrid, Mailchimp, and many more. But it is among the few that offers a really good balance between cost, tools, and performance. The customer support is absolutely incredible, nothing comes close to it in that aspect.

    Positive

    I love Brevo for simplistic yet robust email marketing tools that allow for automated campaigns, transactional emails, and more. Its SMTP tools and API allow for easy integration with WordPress and is useful for sending mails. The dashboard has really nice graphs and analytics, with support for filters to better understand data. It also send periodic emails to me keeping me up to date with all account activities.

    Negative

    Nothing in particular, although I am not a fan of there super high pricing for pay-as-you-go plans. It can be brought at par with the periodic subscriptions.

    Read More...
  • Reviewer Name: Sakshi S.
    Position: Insides Sales representative
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Marketing excellence with ease

    Date: Jan 17 2024
    Summary

    My overall experience has been positive particularly for businesses seeking a cost effective & feature rich marketing solution. The platform's user friendly interface & its affordability makes it an attractive choice for budget conscious businesses.

    Positive

    It continues to offer a comprehensive marketing suite even in the free version so that people can test it fully & then purchase the premium features.

    Negative

    While it excels in marketing communication there are some considerations. The learning curve for mastering advanced features may be steep for users new to marketing automation.

    Read More...
  • Reviewer Name: Ayush G.
    Position: C Parts Expert
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Revolutionizing email marketing with Brevo (Formerly Sendinblue)

    Date: Jan 05 2024
    Summary

    Overall experience has been very amazing, i like all of the features. The only thing which bothered me was i had to create different list to fit in the 300 emails a day. It increased a lot of work for me. It should be increased to at least 500 emails for testing it properly.

    Positive

    It has an amazing user friendly interface when i use it, It was very easy t catch up will the features likes contact upload, segmentation, template design, setting up email campaign. The analytics features is also worthy as it helps you measure the effectiveness of your email campaigns.

    Negative

    The only drawback i encountered is it only offers 300 emails in its free version. I think it should be around 500-1000 emails for the people who are testing & trying it to use it for a longer time.

    Read More...
  • Reviewer Name: Vineeta D.
    Position: Senior Project Manager
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Sendinblue made our emailing easy and automated

    Date: Oct 28 2022
    Summary

    Overall, Sendinblue is high performing tool that helped my team to achieve goals very easily. Its CRM-integrated feature helps to make our campaign meaningful. The automation options like scheduling work great. I highly recommend it!!

    Positive

    • Email importing process was seamless.
    • Lots of automation features to send emails, like scheduling and segmentation.
    • We got high delivery and conversion rate.
    • It also offers an integrated landing page builder.
    • Easy to design and build email layouts.

    Negative

    • Till now we haven't found any downside regarding this software.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Product application specialist
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Sendinblue help in Sales Growth

    Date: Nov 09 2022
    Summary

    Sendinblue made the extraction of leads from email marketing extremely effortless. It lets us create professional newsletters, and contact pages using basic drag-and-drop customisation from pre-built templates. Overall, Sendinblue is an ideal tool for bulk email marketing.

    Positive

    The biggest positive impact I experienced after implementing Sendinblue is in sales growth. It helps to bring in more customers. It helps to deliver more personalized emails using its automated algorithm. You can drag and drop from pre-built layouts to customize the interface.

    Negative

    Sometimes it sends multiple duplicate emails to same users.

    Read More...
  • Reviewer Name: Steven R.
    Position: Senior Remote Freelance Content Writer
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Sendinblue is a smart messaging tool for sending messages

    Date: Mar 26 2021
    Summary

    Our belief about Sendinblue is that the software complies by offering cross-platform functionality, because it is not relevant how many thousands of mails are sent daily, but the quality of the deployment under which you work sending and scheduling the mails, which should always be the most stable.

    Positive

    With Sendinblue there are not many limitations when it comes to adding new lists with recipients when managing email sending sequences. Sendinblue includes a set of templates that we can use by default to work with, or that we can simply edit and customize at our convenience. We strongly recommend working with Sendinblue for sending mailing lists. Given the quality with which messages can be created within its editor, it is best to simply create an external template and copy it into Sendinblue, to add in it all the characteristics of the message. Sendinblue is good for including databases from other marketing services.

    Negative

    Sendinblue has no adaptability to marketing services specializing in customer deals, or to support services. This means that there is no way to connect the platform to any service of this kind in order to collect customer data and support sessions, and add them to dynamic emails.

    Read More...
  • Reviewer Name: Michael W.
    Position: Technical Support Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Sendinblue takes care of our marketing without any effort

    Date: Mar 26 2021
    Summary

    Sendinblue has a very promising scope, which can be reached without any previous experience in working with email modeling, since it already has its own editor so that emails can be customized at your convenience, and if required, apply a template to speed up the work.

    Positive

    Unlike mass marketing services such as Mailchimp, Sendinblue shows much more variety when it comes to implementing strategies for campaigns to have some reach. They are noticeably easier to schedule, and with so many stable templates, it's great to save time in taking care of scheduling future operations.

    Negative

    Reactivity reports are not as varied, which unlike their email editor leaves a lot to be desired. Sendinblue does not adapt well to work from cell phones, as the vital buttons do not show the same comfort of use in both working modes - desktop and mobile - so working on desktops is more comfortable.

    Read More...
  • Reviewer Name: Aaron H.
    Position: CEO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    You're basically forced to use Sendinblue, but it works great.

    Date: Aug 18 2021
    Summary

    Because other providers charge you based on how many contacts you import, you're basically forced to use Sendinblue. But it functions really well, and has a good reputation.

    Positive

    It's easy to use. I LOVE that they don't charge you per contact that you import. That's the main reason I'm with Sendinblue.

    Negative

    I wish they would have templates to import contacts. I hate having to select each import column every time. Also, they are insanely strict on email open rates when you're using their shared IP. I get that, but they look at each email campaign individually, instead of your account as a whole. So I've had my entire account suspended twice, because I had a campaign have a low open rate, despite my global lifetime open rate being around 50%. It's kinda ridiculous. Also it's been very hard to get in touch with customer service sometimes.

    Read More...
  • Reviewer Name: Laura G.
    Position: Executive Account
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A/B testing and amazing e-campaigns.

    Date: Apr 20 2021
    Summary

    We are doing a very good project to encourage campaigns in strategic calendars, from the application of knowledge and skills in such processes of group interaction through emails. It is incredible and supports the strength of a very good marketing process. I recommend it to all people who are working on the vision and strategy of organizational marketing campaigns through emails, they do not become spam, the information reaches users very easily.

    Positive

    I really like that this program is instrumental in achieving a very important goal which is integration with emails for invasive campaigns, users are pleased because A/B tests are executed with very interesting accuracy. The interface is successful.

    Negative

    Sendinblue's pricing needs to be improved, it is the most important disadvantage that needs to be changed.

    Read More...
  • Reviewer Name: Jason C.
    Position: Product Design Lead
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Sendinblue links to the most popular email services

    Date: Apr 01 2021
    Summary

    Our opinion about the quality that Sendinblue offers to work with mailing is positive. Despite the fact that sometimes the campaigns run slowly, there is a good reach in general if you keep in mind the low price of the platform, so we will continue to use it. It is recommended to increase the marketing results of small projects.

    Positive

    It's great that through Sendinblue we can not only create web-wide marketing campaigns, but also tailor them to the needs of each client, so there are guaranteed positive results in different time frames (depending on the plan chosen or the desired reach of the campaign).

    Negative

    Using Sendinblue there is a relatively lower reach than the one offered by other services in relation to the amount of people we can reach per campaign, and scheduling them so that email drips are sent in larger quantities ends up limiting the connection speed of our server, and our stability.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Director of Sales
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Sales and Marketing program

    Date: Nov 08 2020
    Summary

    I am able to send free personalized emails for up to 300 emails per day. I get to know when recipients click the emails.

    Positive

    I like that Sendinblue has allowed me to automate marketing, SMS marketing, email marketing etc.
    It has integrated with nearly all platforms in our system.

    Negative

    I seldom encounter challenges with Sendinblue and i use it on a daily basis.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Operations and Marketing Analyst
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy Email Marketing Place

    Updated: Nov 01 2020
    Summary

    I really liked the ease of controlling and building my email design and marketing campaign. You can also automate the emails. Also, recommend this to beginners.

    Positive

    After trying many tools, Sendinblue fits the best for our email marketing. The prebuild designs are great.
    - The user interface is simple and easy to navigate.
    - The reports and insights tell a deep story about marketing performance and interactions with emails.
    - Mail schedule and event-based marketing works great.

    Negative

    The email sending process slows randomly in my usage.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Senior Consultant
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Powerful Hub for email and SMS marketing

    Date: Nov 11 2020
    Summary

    My overall experience has been great with being able to daily interact with subscribers using my campaign newsletters. It was easy and enjoyable building a campaign with Sendinblue.

    Positive

    Sendinblue is an outstanding platform that enables a productive and effective marketing hub to build sms and email marketing. It is easy to implement and onboard with it. It increases user engagement, trust and reach of the business to limitless users.

    Negative

    The ability to target specific users is less than my expectations.

    Read More...
  • Reviewer Name: Kunal R.
    Position: Manager
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    High performance, campaign tool

    Updated: Jun 22 2020
    Summary

    Sendinblue is a very promising marketing platform. I'm using this tool as SMS marketing. In this current generation, SMS marketing is very common to promote business, and to start your campaign Sendinblue is the perfect platform.

    Positive

    The campaign information is very well organized. Sendinblue gives the ability to perform campaign automated. Sending Bulk SMS is very easy and simple.

    Negative

    In first-time usage the campaign setup process is little lengthy.

    Read More...
  • Reviewer Name: Chet N.
    Position: Ceo
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Works well

    Date: May 05 2020
    Summary

    Overall it's a great option for email marketing for any size of business. It's also very affordable too.

    Positive

    Works well and has the ability to send sms as well as emails. Makes it super easy to set up and create campaigns.

    Negative

    It's a Europe based company so for US support is tough.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Director of Program Management
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Important tool to Drive Customer Relation

    Updated: Oct 16 2020
    Summary

    Sendinblue is constantly improving its features and services for email marketing. The customer support is fantastic. Campaign management works awesome.
    Overall, Sendinblue fantastic software to drive the customer relations program.

    Positive

    The insights are very accurate. The user interface turns easy to figure out its power and settings.
    The customer service, email sending, SMS marketing and interacting with users are very easy using Sendinblue platform. Email campaigns and email layout can be easily designed.

    Negative

    Subscriber validation is a bit confusing and time taking.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Marketing
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Impactful marketing for my business

    Updated: Jul 28 2020
    Summary

    Very affordable and simple to use. The most advantageous feature about Sendinblue that I can add unlimited numbers of email contact. Making templates and email sending is very simple.

    I really loved this tool, it makes my marketing very impactful.

    Positive

    It supports email scheduling. One of the best affordable marketing tool. Campaign Mail goes direct into the inbox. Very simple drag and drop to design email layouts.

    Negative

    Everything is fine, in this marketing tool. Easy to use.

    Read More...
  • Reviewer Name: Mohit V.
    Position: Operation manager
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Important email marketing platform

    Updated: Jul 08 2020
    Summary

    Email marketing plays an important part in business growth and user relationship. For this, I use Sendinblue platform to manage all of my marketing campaigns. It's a great platform.

    Positive

    Sendinblue is easy to manage a marketing platform. The end-user interface is great. It gives you access to growth using its productive email marketing.

    Negative

    I never encountered any problem using this platform.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Manager of Organizational Development
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Just an incredible tool

    Updated: Oct 08 2020
    Summary

    Outstanding tool! It's the best and fairly price email marketing tool. Sendinblue's ability can be extended and provides you a great conversation rate for your marketing efforts. The insights of the campaign are incredible.

    Positive

    I really loved this solution. The conversion rate of marketing campaigns is getting higher. The drag and drop email building are the simplest steps to customize its solution. Insights and mass subscriber list can be easily managed.

    Negative

    It worked great as per my requirement and expectations.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: IT Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simple Email Marketing

    Updated: Oct 24 2020
    Summary

    If you want a simple to manage with broad feature email marketing tool then, Sendinblue is the best platform to select. It automatizes your campaign and email processes.

    Positive

    Sendinblue is a sweet spot where we can convert leads into customers. The email configuration is very simple. One thing I liked most about Sendinblue is, it has the best UI and robust insights about subscribers.

    Negative

    Custom designs are useful to me. Difficult for target marketing.

    Read More...
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