Cycloid
Cycloid is an Internal Developer Portal and Platform with modules around self-service and platform orchestration, project lifecycle and resource management, FinOps and GreenOps and plugins. It can be consumed through the console, in CLI or in API.
Cycloid focuses on platform engineering done right.
We optimize the developer experience and operational efficiency by accelerating the delivery of a portal and platform, alleviating the cognitive load on IT teams and advocating for FinOps & Green IT practices.
With our Internal Developer Portal and Platform, you don’t need to start from scratch to get a fully customized solution.
Platform teams design, build and run the platform enabling end-users to visualize, deploy and manage existing and new projects, interact with cutting-edge DevOps and Cloud automation without the need to become an expert, while keeping best practices in place, cloud expenses under control with a minimum carbon footprint.
We are also the editor of Open Source projects such as TerraCognita, reverse Terraform, InfraMap, infra diagram and Terracost, cost estimation. We work with Global organizations, US and EU public institutions, scale ups across America, Europe and Asia. 6 of the top 10 System Integrator and Managed Services Providers are working with us as a customer and/or as a partner.
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ClickLearn
ClickLearn makes it easier to navigate intricate business procedures by utilizing widely-used software. You are able to generate educational content in various formats and languages, which can be effortlessly published to a 24/7 accessible learning portal with a single click. A narrated video guide is available to walk you through the entire process in your chosen language. Challenge your understanding with an interactive simulation of your workplace, allowing you to assess your skills without any assistance. This immersive simulation provides a clear, step-by-step guide through the tasks at hand. The guide features precisely cropped screenshots to enhance clarity and comprehension. When you find yourself confused or in need of assistance with a process, ClickLearn Assist serves as an invaluable resource, helping you navigate new tasks in the live system without fear of making errors. Additionally, all your educational materials can be easily auto-translated with just one click, ensuring accessibility for everyone involved. This seamless integration of learning tools fosters a more effective training environment for all users.
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CareAR
CareAR is a cutting-edge augmented reality platform aimed at transforming how businesses deliver service experiences. By providing remote visual assistance and self-guided tutorials, it streamlines problem-solving processes, reduces the need for in-person visits, and boosts customer satisfaction significantly.
Notable Benefits:
- Accelerated problem-solving through remote AR assistance
- Improved first-contact resolution rates with visual guides
- Decreased on-site service calls due to self-service options
- Enhanced knowledge sharing with access to remote specialists
- Increased customer satisfaction and loyalty to the brand
- Lower environmental impact by minimizing travel requirements
The solutions offered by CareAR encompass:
- CareAR Assist: Enables real-time collaboration to resolve issues remotely.
- CareAR Instruct: Provides comprehensive, easy-to-follow guides for users to tackle challenges independently.
- CareAR Experience: Allows businesses to design engaging AR tutorials for their customers, thereby broadening their service offerings effectively. This approach not only enhances operational efficiency but also fosters a more interactive customer experience.
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Acty
Acty is a cutting-edge remote video service application tailored to support field technicians in real time, allowing them to perform regular maintenance or tackle unforeseen issues through 3D augmented reality guidance, digital operational manuals, and AI-powered answers to questions regarding company documentation. Accessible via smartphones or smart glasses, technicians are able to visualize the equipment needing repairs while receiving comprehensive remote instructions enriched with visual aids like arrows, symbols, text, and 3D models to facilitate their understanding and task execution. This modern solution not only optimizes the repair workflow but also significantly boosts operational efficiency and precision in technical procedures, leading to enhanced outcomes overall. By integrating these advanced technologies, Acty empowers technicians to work more confidently and effectively in the field.
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