Our autodialer solution is designed to streamline various communication processes including sales calls, payment collection, and appointment notifications. Additionally, it is capable of facilitating mass emergency voice broadcasts.
This versatile system is perfect for telecommunications companies or businesses offering call center solutions. It features a multi-tenant architecture with billing options, can be customized with white-labeling, and is cost-effective as users can select their preferred Voice Provider.
By efficiently handling busy signals, disconnected lines, and unanswered calls, our autodialer software can significantly boost productivity; it also passes calls to live agents and leaves messages on answering machines when necessary. This functionality ensures that no potential opportunity is missed, making it a valuable tool for any organization looking to enhance its communication efforts.
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Phonexa is a unified platform built to optimize tracking and distribution for calls, leads, compliance, clicks, email, accounting, and more. The all-in-one marketing automation platform empowers brands and performance marketers to manage and distribute leads, track pay-per-call campaigns, increase ROI, and automate every stage of the customer journey.
At the core of Phonexa’s platform are LMS Sync for intelligent lead management and lead distribution and Call Logic for advanced call tracking, routing, and pay-per-call campaigns. Phonexa’s core solutions and six add-ons are powered by automation, smart routing, and real-time analytics, empowering performance marketers to capture, qualify, verify, and route leads efficiently while maximizing visibility, compliance, and profitability across all marketing channels.
Serving industries such as finance, insurance, home services, and beyond, Phonexa delivers complete visibility, fraud prevention, and compliance at scale. The platform combines advanced analytics, intelligent lead management, AI-enabled Call Agents, and smart routing to help businesses convert more qualified leads, improve ROI, and achieve growth through data transparency and control.
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CallBack HVAC
CallBack HVAC gives small HVAC companies a way to see and act on certain unanswered calls. It is a cloud dashboard for missed-call follow-up, not an answering service or field-service management system. When the company has a compatible phone route and approved provider sender, callers who reach a supported missed-call outcome can choose to receive a single text by pressing 1. The owner sees the resulting lead and any reply, then handles callbacks, scheduling and job outcomes. An unanswered call by itself does not guarantee a text; voicemail and caller choice affect the flow.
The $149/month core software plan includes lead records, urgency notes, open/after-hours templates, follow-up status, and CSV export. It supports one owner reply for each inbound customer message. Team dispatch, invoicing, bulk marketing, native CRM sync, and automatic appointment booking are outside the core plan. AI CSR is a separate, reviewed pilot and is not activated automatically.
The software trial is 14 days with no card required and starts once the email address is confirmed. Carrier registration and phone setup can consume that period. Buyers need their own provider account, approved texting number, compatible routing, consent, and a successful live test before customer use. Provider number, registration, calling, texting, and carrier fees are additional even during the software trial. Twilio is the standard setup; Telnyx or Plivo availability should be confirmed with CallBack HVAC before choosing either.
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Call Welcome
Call Welcome is an innovative cloud-based phone receptionist powered by AI, tailored for home service trades across Canada. It functions by managing calls that are redirected from a business's current phone line. The AI receptionist notifies callers of its capabilities and that their conversation will be transcribed, while also addressing frequently asked questions regarding business hours, service areas, and the range of services offered. In addition to this, it gathers important details from the caller, such as their name, callback number, address, specifics of the job, urgency, and preferred callback times. Messages, along with the transcripts, are promptly sent as text notifications to the business and are also saved in an online inbox for convenient access. Businesses can customize settings to define emergency criteria that reroute urgent calls to the owner's personal number, opt to have the service available outside of standard hours, and even decline unsolicited sales calls. This service proves beneficial across various industries, including plumbing, electrical services, HVAC, roofing, garage door repairs, painting, tiling, paving, landscaping, pool upkeep, and home cleaning. Subscription plans include monthly limits on call minutes, with choices for additional minute charges or voicemail options after the limit is reached. The adaptability of Call Welcome not only improves customer engagement but also significantly simplifies business management processes. By utilizing this service, companies can enhance their operational efficiency and provide a more professional touch to their customer interactions.
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