Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.
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CXT Software is transforming delivery logistics with an autonomous, intelligent, and trusted TMS platform.
Built for courier and last-mile delivery providers, our platform automates dispatching, optimizes routes, and secures every delivery with verifiable proof and chain-of-custody capabilities. We help logistics companies across healthcare, retail, distribution, and high-compliance industries scale efficiently while improving customer service.
Our complete suite includes advanced operations tools, a driver-focused app, and a configurable client portal — all designed to simplify delivery management while enabling your team to focus on growth.
CXT Software seamlessly integrates with your business, connecting with warehouse management systems, accounting software, CRMs, and third-party shipper systems to create a unified workflow. Extensive customization options ensure the platform adapts to your business needs, not the other way around.
With 25+ years of experience supporting mission-critical deliveries across North America, we are leading the industry’s shift toward AI-powered, autonomous TMS technology.
Discover how CXT Software can streamline and elevate your logistics operations. Schedule your no-pressure demo today.
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Free Freight Software
FFS (Free Freight Software) is a cloud-based ERP solution that provides extensive freight management functionalities specifically designed for freight forwarders, IATA Cargo Agents, NVOCCs, transporters, couriers, and logistics service providers, allowing them to efficiently manage, oversee, and monitor their operations. This comprehensive platform includes various modules that compile data from the sales phase to quotations and shipment specifics, offering status updates via emails to both internal teams and external partners engaged in the shipping process. Additionally, it supports the generation of vital shipping and financial documents, such as invoices and receipts, while providing management information system (MIS) capabilities that ensure real-time visibility and operational clarity for both the organization and its customers. Although FFS is built to be highly scalable, it primarily targets startup companies operating from a single branch with just one user. Impressively, all features of the software are available to users at no charge, significantly increasing accessibility for smaller enterprises in need of effective freight management solutions. Furthermore, this intuitive design makes FFS a perfect fit for nascent logistics companies looking to refine their operations without facing hefty costs. By prioritizing user experience and affordability, FFS empowers new players in the logistics sector to thrive in a competitive market.
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Fresa Gold
Fresa Gold is a tailored online ERP platform designed for the freight forwarding and shipping industry, addressing the requirements of freight forwarders, NVOCCs, IATA Cargo Agents, transporters, couriers, and logistics service providers to enhance their operational efficiency.
This software comprises an array of detailed modules that monitor everything from initial sales and quotations to shipping particulars, while simultaneously providing timely updates to both internal staff and outside clients as the shipment progresses. It supports the generation of vital shipping and financial documents like invoices and receipts and includes Management Information System (MIS) features that offer real-time insights and transparency into operations for both the business and its customers.
Moreover, Fresa Gold’s adaptable nature empowers companies to maximize their resources, resulting in reduced administrative costs, improved service quality, and ultimately higher profit margins. By effectively streamlining operations, this versatile software not only boosts efficiency but also fortifies connections with stakeholders, ensuring that everyone remains well-informed and actively engaged during the shipping process. In doing so, it creates a more collaborative environment, fostering trust and stronger partnerships across the supply chain.
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