What is CentralSquare CAD?

In critical situations, having the right responder armed with vital information can prove crucial for survival. By integrating your Computer-Aided Dispatch (CAD) system with 911 services, you significantly enhance the likelihood of a well-coordinated emergency response.

The necessity for urgency during emergencies cannot be overstated; hence, it is vital for your agency to provide aid as quickly as possible. Strengthen the safety of both your community and emergency responders by promoting collaboration across multiple jurisdictions, which includes law enforcement, fire departments, and emergency medical services. By leveraging advanced recommendation features, you could potentially decrease dispatch times by 2-3 minutes, making a significant difference.

To ensure that dispatchers are equipped and ready from the very beginning, adopting a unified software solution is essential. This integrated approach facilitates seamless information sharing among dispatchers and responders, while advanced location tracking and recommendation capabilities guarantee that the most suitable unit is dispatched to the precise location as swiftly as possible. Additionally, this efficient process not only enhances response times but also cultivates a spirit of teamwork among various emergency organizations, ultimately benefiting the entire community. Furthermore, the incorporation of real-time data can lead to even greater improvements in operational efficiency.

Integrations

All CentralSquare CAD Integrations
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Screenshots and Video

CentralSquare CAD Screenshot 1
CentralSquare CAD Screenshot 1

Company Facts

Company Name:
CentralSquare Technologies
Date Founded:
1981
Company Location:
United States
Company Website:
www.centralsquare.com/solutions/public-safety-software/computer-aided-dispatch-software

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

CentralSquare CAD Categories and Features

Law Enforcement Software

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Computer Aided Dispatch Software

CentralSquare CAD Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Police
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Horrible

    Date: Oct 19 2025
    Summary

    Completely dissatisfied with this entire product. Ive been forced to use it for 3 years after CentralSquare manipulated their way into a contract. There's good reason why CentralSquare was/is involved in a class action lawsuit.

    Positive

    There are no positive qualities about CentralSquare. This whole thing should be shut down and its an absolute miracle that anyone here has a job.

    Negative

    Bugs, freezes, needs to be restarted constantly, completely unreliable. You had better hope your local LE agency doesn't use CentralSquare or you may fall victim to this god-awful CAD system.

    Read More...
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