Chikka.ai Verified Customer Reviews (2026)

CTM is an AI-powered conversation intelligence, call tracking, and customer engagement platform developed to help organizations connect marketing activities with customer interactions and revenue generation. Originally known as CallTrackingMetrics, the platform combines marketing attribution, communication management, lead nurturing, and contact center capabilities within a unified system. Its call tracking functionality uses dynamic number insertion and dedicated tracking numbers to identify which advertisements, keywords, websites, and campaigns generate inbound phone calls. The software also captures text messages, web form submissions, and chat interactions to provide visibility into customer engagement across multiple communication channels. Conversation intelligence tools use artificial intelligence to transcribe recordings, summarize discussions, evaluate customer sentiment, identify important topics, and score interactions. Its AskAI functionality allows users to investigate conversation data and extract insights about customer needs, objections, and purchasing behavior. CTM VoiceAI provides automated voice agents that can answer calls, qualify leads, schedule appointments, and direct callers to appropriate employees or departments. Intelligent routing capabilities distribute incoming inquiries based on factors such as location, availability, agent skills, customer history, and custom business rules. Workflow automation enables organizations to trigger follow-up messages, internal notifications, CRM updates, and advertising conversion events using customer interaction data. Reporting tools include real-time activity dashboards, campaign performance analysis, advertising return on investment, agent productivity monitoring, and customizable reports for businesses and marketing agencies. CTM supports integrations with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications while providing APIs, webhooks, and white-label options.

Jobma is an intelligent AI video interviewing platform trusted by companies globally. It offers a range of hiring automation tools, including asynchronous one-way video interviewing, live video interviewing, interview scheduling, assessment solutions, and more. The platform is built with ethical AI at its core, with features like AI scoring and proctoring designed to prevent unconscious bias in hiring and save hundreds of hours in hiring time. Customer support stays human and is available via live chat, email, and phone, for both employers and candidates. Jobma is SOC 2 Type II and ISO/IEC 27001 certified, and fully compliant with GDPR and CCPA, ensuring your data is secure, private, and protected at every step. Used by 3,000+ customers in over 50 countries and available in 16+ languages.

Multivett revolutionizes the often tedious initial stages of hiring by implementing structured, voice-driven AI interviews that replicate a genuine panel atmosphere, moving away from the conventional chatbot format. Recruiters have the ability to tailor interview bots to reflect their specific company values, input essential information, and create job postings with ease. Candidates engage with a dynamic, voice-first AI panel that leverages the company's knowledge base and tailored job requirements, promoting authentic conversations that include real-time exchanges. After each interview, Multivett produces a detailed scorecard and transcript that evaluates candidates on multiple aspects, such as technical skills, experience, and cultural fit, rather than offering a single, vague score. The platform also streamlines interview preparation through automated CV parsing and company research, while providing configurable bots, integrity monitoring, and a recruiter dashboard for live management and in-depth analytics. This comprehensive strategy not only enriches the candidate experience but also equips recruiters with essential insights throughout the entire hiring journey, ensuring a more efficient and informed decision-making process. Ultimately, the integration of AI technology into hiring transforms not just how interviews are conducted, but also how candidates and recruiters interact in an increasingly competitive job market.