ClearView Reviews

QEval is an innovative cloud platform that assists call centers in efficiently managing their quality assurance and compliance requirements. It boasts essential features such as online coaching integration for agents, role-specific access controls, secure recordings, and comprehensive trend analysis. Serving as a multifunctional and intelligent tool for quality monitoring and performance management in contact centers, QEval employs cutting-edge artificial intelligence alongside real-time speech analytics to deliver valuable insights and analytics. This platform enhances the coaching process by providing timely training updates and improving visibility into coaching methodologies, advancing beyond traditional checkbox evaluations. By utilizing AI-powered speech analytics, QEval reveals critical performance insights, including emotional indicators, thereby elevating call center quality monitoring and enabling more effective coaching for agents. Furthermore, this approach not only optimizes performance but also enriches the overall training experience within the call center environment.

Everstage stands out as the leading no-code platform for automating sales commission processes, significantly easing the burden on Operations and Finance teams while providing gamified incentives for sales personnel. This platform is trusted by numerous public companies and enterprises across diverse sectors, including SaaS, Business Services, Financial Services, Insurance, Real Estate, Life Sciences, Manufacturing, and Staffing. The customizable plan designer offered by Everstage accommodates various plan structures, all presented in a user-friendly design. Users can efficiently create and manage quotas, tailoring measurement periods, assigning multiple quota categories, and establishing ramp structures without any limitations. The platform eliminates the hassle of constant back-and-forth communication regarding change requests. Everstage also enables effective management of exception requests, queries, and approvals while maintaining a comprehensive audit trail. Moreover, it allows you to monitor the performance of your customer-facing teams, serving as a reliable source of truth for quarterly business reviews and annual planning. With Everstage, all necessary data fields for real-time commission calculations are seamlessly integrated, ensuring accuracy and efficiency in your commission processes. This comprehensive approach not only enhances operational efficiency but also boosts team motivation through gamification.

Compass by Giift is an innovative software that enhances sales incentives and commission management, fostering a motivated and engaged workforce through the gamification of incentives. This platform is ideal for boosting workforce engagement, facilitating rewards and recognition, and improving internal communication processes. With Compass by Giift, transforming traditional sales programs into engaging, interactive games is simplified through the use of Game Templates. It provides real-time tracking of team performance and enables users to access precise calculations and timely payments with just a click. Additionally, it supports multiple payment methods and offers transparency with detailed earning histories and transaction records, alongside dispute resolution assistance. The software also connects remote and distributed teams, creating a vibrant community through a centralized communication hub. Key features include calculation logic, pre-designed game templates, a real-time performance dashboard, an opportunity tracking tool, and a comprehensive log of earned, redeemable, and available values, ensuring that users have all the resources necessary to manage their sales incentives effectively. By utilizing all these capabilities, organizations can drive engagement and enhance overall productivity.