Zoho CRM Reviews & Ratings

Zoho CRM

4.5 out of 5 stars

Ratings and Reviews 125 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Zoho CRM?

Zoho CRM presents a user-friendly and organized interface enriched with distinctive features designed to enhance the chances of converting leads into customers. Its intuitive dashboard enables users to execute 'macros' that optimize the process of reaching out to leads, while also facilitating the monitoring of sales progress. Additionally, administrators are equipped to oversee missed opportunities and identify top-performing agents, empowering them to make informed decisions that can significantly influence the business through the use of comprehensive sales reports. With these tools at their disposal, businesses can fine-tune their strategies for greater effectiveness.

What is ClearView?

Each instrument used in a contact center provides distinct perspectives on the overall operational fitness, with every perspective necessitating particular actions. ClearView emerges as the central repository for these diverse perspectives, allowing you to spend less time on generating reports and more time achieving meaningful outcomes. Similar to how multitasking can lead to distractions while driving, talking on the phone, and enjoying a breakfast burrito, it’s easy to lose your direction; however, real-time alerts act like "rumble strips," guiding you back on track. In this way, ClearView serves as a digital rumble strip for team members, alerting them to any counterproductive practices that could hinder their focus. Traditionally, reports were reserved for management, trickling down to agents and often overlooked; however, modern call center agents not only access reports but also excel with continuous updates. With ClearView, agents are kept consistently updated on their performance metrics, enabling a focus on the most vital elements of your operations. This evolution fosters greater engagement and initiative among teams, leading to enhanced results. Ultimately, embracing such tools empowers teams to take ownership of their roles and enhances the overall effectiveness of the organization.

Media

Media

Integrations Supported

Callwise
Forager
Funnelforms
Integrately
InvestorPortaLPro
LEX Reception
Landingi
Map My Customers
Mevitae
REIPro
Reverto
Revmonk
SalesVu POS
Scarf
ScoreApp
Time Doctor
Visdum
Wati
Yeastar Cloud PBX
Zeeto

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$14.00/month/user
Standard Edition - $14/user/month
Professional - $23/user/month
Enterprise - $40/user/month
Ultimate - $52/user/month

Get a 15-day FREE Trial with every edition.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

United States

Company Website

www.zoho.com/crm/

Company Facts

Organization Name

ClearView

Date Founded

2012

Company Location

United States

Company Website

clearviewlive.com/dashboards/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Insurance CRM

Not specified

Lead Management

Campaign Management
Lead Capture
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Source Tracking

Quote-to-Cash

Not specified

RFM Analysis

Not specified

Sales Force Automation

Call Management
Campaign Management
Channel Management
Contact Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Referral Tracking
Sales Forecasting
Territory Management

Sales Gamification

Not specified

Sales Performance Management

Predictive Sales Analytics
Reporting / Analytics
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

Sales Tracking

Not specified

Categories and Features

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