Consensus Reviews

Overall excellent product and could not do my job without it. Use it daily for follow ups and demo recaps

Amazing for follow ups and uncovering key stakeholders in a demo and what they are most interested in

No think wrong with it. It sometimes takes longer to load a thumbnail that I would like

I love using consensus. Between being able to answer customer questions with a quick demo, understanding who is actually watching our demos, and enabling sales to get demos to customer faster this has been a game changer for our organization

- Email plug in makes quick answers/demos really easy
- Love the ability to brand demos
- Customer interaction metrics
- Org-wide demo library to better enable sales to get demos to customers faster

- email plug in sometimes buggy
- wish there was more organization in the demo library

Overall Consensus really meets a ton of my needs. It is a great resource not only to contact customers for new products but also training team members on these new products.

Great way to share resources to potential customers. I love to have record my meetings and share it to the customers so they can refresh what we spoke about.

I do wish there could me more tracking options and editing tools within the program. For example, if I make a video and a team member needs to share it, the tracking capabilities go to the team member.

I have used Consensus as a selling tool at a couple different companies. Being able to send recorded demos to my prospects has led to reduced sales cycle times in multiple instances. In my current role, I run around 2 demos per day that last close to 2 hours – if I’m not able to get to everything I want to show in one session, I used Consensus demos as follow up materials. I get notifications when someone starts to watch, which signals that it is a good time to give them a call.

What I like most about Consensus is that it allows you to potentially shorten your sales time and avoid multiple live demo's by having pre-recorded demos to send your prospects

I don't really have anything bad to say about Consensus, it is very user friendly

So far helpful, but could definitely use room for more customization. The customer service has been helpful with bugs encountered so far. Our integration with other sales tools has been fine but can still be a little inconsistent in what it delivers.

The tool is easy to use, has already helped us disseminate demos and closed deals faster. This helps since the nature of our software has broad application and use cases so we need to be in as many hands at once as possible for our deal cycles and this helps us get there.

Maybe it's just the tier of subscription my team uses, but I can't seem to customize demo boards I want to send to customers with demos already in our library. It would be nice to be able to quickly piece together single experiences so we could share a full story with a customer based on features they request to see.

The experience of using consensus in decision-making is positive. It fosters collaboration, ensures that multiple points of view are heard and creates a sense of shared ownership.

Consensus is a highly effective approach in decision-making as it encourages collaboration and teamwork, ensuring that diverse perspectives are considered. This leads to well-rounded decisions that take into account various viewpoints. Additionally, it fosters shared ownership and commitment among stakeholders, which enhances trust and alignment within teams. By involving everyone in the process, consensus also reduces resistance to implementation, making it easier to achieve collective goals.

In general I find no disadvantages.
I save a lot of time, it's easy to use.
All are benefits

OVERALL CONSENSUS is a MUST HAVE!!
This is a great product to get in front of your prospects to allow them to watch at their leisure.

CONSENSUS is a great way to get your prospects engaged in learning more about your product when schedules don't align. It allows them to watch at their available times.

Need more filters and bundle capabilities.
Needs to retain previous contacts.

My overall experience with Consensus has been highly positive. It has significantly streamlined our sales process by automating personalized demo delivery, allowing us to engage prospects more efficiently and effectively. The platform’s ability to uncover additional stakeholders and provide actionable insights into their interests has been invaluable in closing deals faster and with better alignment across decision-makers.

There was a bit of a learning curve during the initial setup, and creating high-quality video content required some upfront effort. However, once we got past the onboarding phase, the platform became an integral part of our workflow. The time savings and increased engagement it provides more than justify the investment.

I’d highly recommend Consensus to any sales team looking to scale their outreach, improve alignment with prospects, and make data-driven decisions in their follow-ups.

Consensus allows us to deliver personalized video demos to prospects automatically, which saves us an incredible amount of time while ensuring each stakeholder gets tailored information relevant to their interests.

The setup process can be a bit complex, especially when creating and organizing personalized demo content for the first time. It takes some effort to get everything aligned with our messaging.

Awesome overall experience and an integral part of my daily processes. We have created everything from comprehensive overviews to bespoke walkthroughs for specific client questions.

Easily and quickly create and deliver curtailed experiences for your prospects.
Outlook integration brings it to another level.

Sometimes prospect data entry can be redundant for creating multiple videos for one population.

Can't imagine doing my Account Management role with out this tool. I've been using it for 3+ years and it's helped me close many of deals without the need for a live demo.

Easy to use, reduces the deal cycle, can track who has watched and what was important. Great integrations with Salesforce and Outlook.

Theres not much that I don't like about Consensus. The only challenge is the outlook plug in sometimes doesn't work so you have to go the long way round.

Use Consensus on a regular basis for training, videos, recaps. My team, especially enjoys the ability to create demo boards where it all allows us to give the viewer options of which demo to view based on their role within their company.

The ability to edit.

The ability to track demo performance after it has been sent out, including, but not limited to Watch time how many people it was forwarded to it was forwarded to and any comments.

Product can be a little bit finicky when attempting to publish.

My overall experience with Consensus has been very positive with the ability to change from the typical approach to a personalized and more value driven one. I have also loved the analytics received when sending out videos as I believe the transparency allows for better reporting and future approach to ensure a successful opportunity

I like the ability to connect with prospects and customers with more than just an email. Having an email with not only an intent but as well as a gift is a game changer that I believe a lot of customers appreciate and so that is what I like most about Consensus. The door of opportunity that opens when we have Consensus is a tool that separates us from what others are doing and allows us to stand out.

When I think of consensus I have never seen it as something I don't like. I am always excited and hopeful when I use it to allow me the ability to change from the normal approach.

Great experience with Consensus. They are very responsive to client demands. Every person with whom I have ever interacted has demonstrated tremendous professionalism.

The platform is easy to use and has proven to shorten our sales cycle. It is quite rewarding to see prospects interact with the content you create.

This is not the fault of Consensus, but be aware that it will take time and deliberate effort to create the content.

Overall positive experience with consensus.

Our whole organisation uses it and it really does help with our sales cycle.

We also use it to send eachother content internally also saves us having to mess about with share links one drive etc.

Easy to share videos with prospects

Great tracking of watch time. - Allows you to see whats important to your prospect

Allows to discover other hidden stake holders.

Comes with an outlook extensions directly into email and also a chrome extension for on the go.

Integrates with our other pieces of CRM software

It would be ideal if you could send a "Pack" to prospects. I.E. Multiple videos at once rather than having to create a new link every time.

Overall experience I have to say its a 10/10. Since using this product I have been able to easily identify quality leads for myself. Instead of wasting time doing a meeting with a customer that is not a good fit from the get go.

Love the ease of use to deliver high quality content to my prospects with a click of a button. I am very happy with their customer service as well. We have office hours dedicated to make sure that our team is able to get any questions answered directly from Consensus weekly.

The thumbnail that it gives in the body of the email is not my favorite

Consensus has been great! It has streamlined my content and demo creation and automate a lot of process internally.

This system has allowed me to easily create and deliver content to my prospective customers in a timely matter.

I have not had any negative experiences with the product thus far.

Consensus is super easy to use for our business, prospects, and clients. It helps speed up sometimes (very) lengthy sales cycles which is a game changer for our teams. I've had to reach out to customer support once and they were phenomenal and solved my inquiry immediately. I also love the data and analytics that we can pull from the system. I use Consensus every day!

It minimizes administrative burdens on our team, it decreases our sales process time, it is super easy to use, and our customers love it too!

I can't think of anything I dislike about Consensus!

From my perspective as an SDR, Consensus has been a game-changer because it takes the pressure off having to schedule multiple demo calls. Instead, I can send personalized, interactive demo experiences directly to prospects and their teams, which gives them the power to explore the product at their own pace. This helps us qualify leads faster, spend more time with serious prospects, and ultimately shorten the sales cycle. It's a win-win for both us and our customers.

The guided tours on Consensus are absolutely amazing! They’ve been a game-changer in how I engage with prospects. I recently received excellent feedback from a prospect who appreciated the clarity and depth of the tour. It allowed them to fully understand the value of our solution without needing constant back-and-forth. This not only built trust but also accelerated the sales process. The prospect felt empowered to share the insights with their team, which helped address internal questions early on. As a result, my deal moved forward much faster than usual. It’s an incredible tool for driving engagement and decision-making!

I wish Consensus had a feature to send automated reminders to prospects, prompting them to view their demo boards. This would help keep prospects engaged and ensure they don’t miss important information. A simple nudge like this could make a big difference in follow-up success and overall engagement rates

Using Consensus has been a definite boost to my sales revenue. it allows me to spend less time demoing and more time answering specific questions that clients have.

Consensus is wonderful to use because of the ease of use. From creating the demos to tracking the watch and analytics it makes knowing which clients to target a breeze.

The biggest thing was that I hadn't used it prior. As a new territory manager it allowed me to introduce myself to my clients in an easy and effective way.

Consensus is a great tool to scale your sales team as you can have your best team members record a demo to showcase your ideal product demo. Then your customers can engage with that demo and show you exactly what is import in their buying process.

Gives valuable insight into prospect buying behaviour.

Allows your customers to choose what is important to them and only spend time showcasing those aspects to your buyers.

We had issues setting up the tool but the Consensus team worked with us to solve all of our issues and the tool works great now.