Consensus Reviews

When I have used Consensus the most is for Sales enablement and customers reviewing recordings and specialist areas of the product. Often someone is unable to attend our meeting or we need to include a global audience, so by being able to get our demonstrations across to a wider group AND track how they are interacting with that content is key to our sales process. This is a great product that our whole team use, and is absolutely essential to our sales process. Because it is a cloud solution and has capability to send content globally, as a global organisation ourselves this fits in perfectly with our requirements from a sales process.

This is a great tool that is absolutely essential to our sales process. We often share recordings and demo's so this is a great sales enablement tool to help with our customers. As an organisation we use this tool daily and it is key to communications between customers and prospective customers. Easy to use and capable of holding any videos and content that is crucial to send in an attractive format for our sales process. Having used the system for over 2 years, it has been key to how we share demonstrations to wider audiences, especially those that are global and require different time zones, so they are not able to attend the live version of the meeting or demo! Great product!

In general Consensus is great, it would be useful to have some more intuitive navigation around the product for users who haven't accessed the system before so they don't need training to come in and create content themselves. The tool is great for being able to send information to customers and prospective customers, and the analytics could be easier to access or supplied in a more data friendly format.

As a solution consultant, it's an essential took to alleviate the burden of having to do demos for sales reps, freeing up time to do other things. For the sales reps, it allows to gage the leads interest in moving forward through analytics on their interaction with the demo.

Plug-in to corporate email system.
Notification when customers view demos.
Being able to identify additional stakeholders.

Each Consensus demo link needs to be targeted to one customer at a time.

It is a great tool to create and share demos with prospects, customer success managers are great and always happy to help/support and involve you as a customer.

- Easy to build and customize flow to share with prospects in pre-sales phase and demo the UX/UI of the product
-Great customer experience and support

Sometimes not super easy to use when it comes to video editing and setup before sharing

I love using GoConsensus. It helps my process in getting the attention of new prospects and tracking who in the organization views my demos that I send.

GoConsensus is super helpful for me in my day to day for getting new prospects attention and getting them to respond back. I can't tell you how many first meetings I've set right after a prospect views the demo's I sent through GoConsensus.

The UI isn't necessarily the cleanest, even though I like it.

Consensus is great, and has many interesting functions. One of them, for example, is the creation of tours. This allows the user to navigate through the solution.

Consensus is easy to use and easy to teach other teams how to use.
You can integrate with other platforms, which is great to choose your videos.

Some functions are difficult to understand at first. But with the help of support it is easy to solve.

Overall, this tool has made my life MUCH easier! It allows me to shorten my sales cycle and not waste valuable Human Resources.

I love that you can easily send demo videos to customers and prospective clients to help shorten sales cycles!

Sometimes some of the integrations don’t function fully.

From a user perspective it is a wonderful tool. Any organization that is live demo heavy and get request for pre-recorded demos this is a great tool.

Easy to use. Great analytics. The integration with Outlook allows an easy way to insert the link for short on-demand videos. This allows prospect to choose what they want to see and when. Consensus then captures this information and reports on it.

I heard content creation was difficult, however, I've heard this has been addressed through additional features/functionality.

Overall I think that any organisation that needs to explain complex products to personnel or clients needs this product

This tool allows me to leverage my efforts and save time. I couldn't see myself going back to not using it.

From the user experience side there is nothing negative to point out

Consensus is an amazing opportunity to reach out and interact with clients. The innovation is still being enhanced and is increased in value by the support they provide beyond the implementation of the product. The representatives are more than willing to jump in the fray with you, seeing you through to success, in every way possible. This, I believe, is only the beginning.

I appreciate the creativity of this platform, in engaging with current and new clients. You have room to specify client data for each client, as necessary. It serves as a serviceable proxy for a live, in-person meeting. Also, customer support is stellar, doing all that they can to address and ensure your concerns are resolved in a timely manner.

Initially, there were problems with the reporting, indicating if and when clients were viewing the demos sent to them. It took a short time (approx. 30 days) to work out, at first.

Overall, Consensus is one of the critical pieces of software I use on a daily basis. I send demo videos after many of my prospect calls and use it as a means to keep prospects warm in my pipeline. It's changed the way that I go after and close business.

Keeping prospects warm in between meetings is mission critical. Consensus' platform allows me to create custom content that is delivered in a seamless, low-pressure environment. I can now engage with my prospects and share resources with them that are customized and meaningful within the context of our engagement.

The front-end UX is a little clunky compared to other SaaS solutions, but I haven't seen it meaningfully get in the way of a prospect being able to access the content I am sharing with them.

My overall assessment and usage of consensus have been nothing but positive. I would recommend this platform to anyone who is looking to have a solution that provides a visual illustration of the products/services their company provides. It's helped the sales team I work with and I can't say enough good things about it.

1. Really insight analytics - Consensus provides detailed insights into how prospects engage with the videos, helping sales rep understand what resonates and what doesn't with their prospects so they can tailor their outreach.

2. Scalable Customization - Consensus allows teams to scale personalized outreach that ensures prospects receive relevant info without requiring significant additional effort.

3. Consolidated Repository - I've found that having all the videos in one consolidated location allows for easier access, both from sales rep and prospect, to videos, and sales reps can organize highly specific outreach to clients.

New users experience a learning curve, but the platform's benefits far outweigh the "cost" of the learning curve.

The only other con is that consensus doesn't integrate with all CRMs and marketing tools, which can lead to a more manual process. However, it does integrate with Outreach, so it's been exceptionally beneficial for me.

Overall, the product works great and allows us to see who's watching our content and get analytics on their watch time.

How helpful it is in accelerating deal cycles by allowing demos ahead of calls. It allows us to focus on the details during our face to face time.

Can be timely to send videos due to the fact that you have to upload lots of info for trackability

I like this tool as this is a very easy tool to share videos to clients. I'm commercial and I found very hard to explain technical issues, so these videos help me to explain what we do and track their interactions with it.

This is a very easy tool to share videos to clients. I'm commercial and I found very hard to explain technical issues, so these videos help me to explain what we do and track their interactions with it.

There is nothing at the moment that I don't like, I found it very easy to use?

Overall it's been a great experience. I use it on a weekly basis both in new prospecting efforts and in follow ups.

I really like all of the different areas of content that we can arm our customers and prospects with. Short demos, testimonial videos, technical shorts, etc.

It doesn't always pull the persons name from their email so you you have to manually type it in.

Excellent product- simple to use and good end user experience.

Easy to setup, upload and share video content.

Ease of use.
Good monitoring.
Positive end user experience.

The solution allows us to share video content and monitoring the views.

No complaints or dislikes from the solution yet. Does what it says.

I use the Consensus platform daily to send pre-recorded demos to prospects and deals that need to be accelerated. The great thing about the platform is that you can record personalised introduction videos. I can see a measurable improvement in the deal velocity of my deals thanks to Consensus.

platform is very easy to use, there is a great library of demos, and great integration with Gmail to quickly send to prospects.

There is nothing really of note; it has great experience so far. Keep up the great work.

Overall i really like using Consensus. I've been using it for about 3 years, i used to use Smart Links, previously Point Drive for Sales Navigator, but now i couldn't imagine using another product.

Easy to use, integrates well with Salesforce, easy to share lots of content with multiple contacts all at once.

The only negative point i can think of is how content looks when shared on social media.

Love how easy to use this is and how much the clients like this, I also love the extension so its easy to add demos from Gmail.

Love how easy to use this is and how much the clients like this, I also love the extension so its easy to add demos from Gmail.

I don't have many cons since I am not an admin, and I was not part of the buying process.

We have used Consensus with limited licenses for our Sales Team to engage with prospects and share video content with them as part of Sales cycle We followed buyer journey using Consensus Dashboard to gauge buyer actions and interest

I love that the prospect/buyer journey on Consensus is captured not only on the application dashboard(videos watched, survey questionnaire responses, time spent on video, etc) but also records activity on Salesforce Contact instance. We can determine the view of user based on the profile, and can give several options on video content so they can watch what is of most importance to them

While the customization is good, the app posed some challenges when we tried to integrate with an overall Marketing campaign in a step-by-step cadence. We had trouble syncing with Marketo and the landing pages on Consensus weren't giving full pledged flexibility in UI

Aside from the excellent tool, the service from Consensus during the implementation period was excellent. I would definitely choose this tool again.

This tool is intuitively designed and very easy to use. I particularly like the integrated video software. Some of the video editing tools that I've tried are very powerful, but are hard to learn, but not Consensus. I was productive in minutes!

Having the information about when your prospects viewed a demo and what sections they deemed most important is invaluable and can enable more timely follow up by Sales.

There isn't really anything that I don't like about the Consensus tool.