What is Constant Contact?
Constant Contact supports small businesses and nonprofit organizations by providing robust tools designed to enhance and simplify their digital marketing efforts. From boosting sales to expanding customer outreach and fostering audience engagement, we offer the expertise and performance necessary to cultivate meaningful relationships and achieve impactful outcomes. Our commitment ensures that clients can effectively navigate the complexities of the digital landscape.
Pricing
Lite: from $12/month
Standard: from $35/month
Premium: from $80/month
Lead Gen & CRM: from $449/month
Company Facts
Product Details
Product Details
Constant Contact Categories and Features
Survey Software
Social Media Marketing Software
Social Media Management Software
Registration Software
Marketing Automation Software
Event Marketing Software
Email Tracking Software
Email Template Design Software
Email Marketing Software
More Constant Contact Categories
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The best solution for our marketing needs
Date: Oct 29 2022SummaryOverall, our experience with constant contact was very fine. It has tons of useful features for email marketing to make every marketing project meaningful. Also, it smoothly sends a large number of emails at a time.
Positive• Constant contact offers great design of pre-built templates to customize email interfaces.
• Smoothly sends bulk emails, also it doesn't end in the spam folder.
• Auto replies to incoming emails.
• Provides me with campaign-wise analytical results.NegativeIt works everything in our favor, with no downside we ever experienced.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Excellent way to expand the advertising system and set up an autoresponder system.
Date: Oct 13 2022SummaryConstant Contact is a great software, since I started in the real estate industry, I have used very few marketing and marketing automation platforms, however, I admit that this platform is one of the best that I have used to expand the advertising system of all my company I really loved the experience I had with this platform in October, since I started using it I noticed that now we can create advertising campaigns in different ways, previously we had to have a team in charge that was capable of programming advertising campaigns from scratch, with code, however, after the arrival of this platform we have been able to diversify the team in charge of creating campaigns, now we have several employees who are in charge of creating campaigns with the drag and drop system, and in this way we obtain campaigns with a good design, with a good order in the information and that we can use in a matter of minutes. In addition, this platform has helped us a lot to automate the advertising system, the auto-response system for each of our clients has worked wonderfully, and we have noticed that this has saved a lot of manual work, previously we had to answer each email from the employees manually, it was a fairly complex process that took up a lot of time, however, after the arrival of this auto-response system we have configured automated responses depending on the client's requirement. I am very pleased with the overall experience so far, and I hope that this platform will continue to help us expand our advertising system in the long run.
PositiveConstant Contact is a magnificent software that will help you simplify the way in which I have to manage each of your company's advertising campaigns, with the help of this platform you will be able to generate all kinds of campaigns, send them to your clients through different means and also you will be able to negotiate with each one of them from this same platform, since it has an integrated CRM system. Next, I will mention the most outstanding positive things about this platform which emerged during my experience.
1.- The main thing I like about this platform is the ease and variety with which you can create various advertising campaigns, this platform allows you to create campaigns in two ways, the first way is to create campaigns using the drag and drop system , this system is quite simple and is made for users who do not have programming knowledge, since this system allows you to create campaigns with just a few clicks, they will be able to drag all the information you want to insert, in addition, you will be able to easily modify all the text What will your advertising campaign have? The second way to carry out campaigns within this platform is through the code programming system, this system allows you to create a list of code which will help you to program your campaign from scratch, this method of creating campaigns is much more complex and is designed for people who are professionals in programming.
2.- Another thing that I like about this platform is that every time the platform detects a potential client, it automatically sends it to the CRM system, so that you can track it, control all the things that client visualizes within the website, and communicate with him immediately to be able to carry out some type of negotiation. This CRM system and the way in which it is integrated with the marketing system helps you detect potential clients on time, automatically registers them within the platform and ensures that the appropriate services are offered and the correct communication with that client. This CRM system of this platform is incredible and very powerful.
3.- The third thing that I liked about this platform is the way in which all my clients or contacts registered within the platform can receive all the advertising campaigns sent to their email in the main tray, in very few occasions the clients receive the campaigns in the spam folder or in the promotions folder, the vast majority of our clients have received all the campaigns in the main tray, which favors us greatly since it increases the possibility that each client can view the campaign at weather. This system that improves the reception of each advertising campaign in customer emails helps increase the chances of actions of our campaigns, without a doubt this is one of the most important functions.
4.- Another thing that I like about this platform is the large number of templates that are available for use within each advertising campaign, as I mentioned previously, this platform allows you to use a drag and drop system to create all kinds of of campaigns, within this drag and drop system, you have the possibility of inserting two types of templates that you need within the campaign, the templates have an attractive and exclusive design, in addition, each template is customizable, so you can get a unique design within your campaign, avoiding each of the things that are not to your liking.
5.- I also loved the marketing automation or response automation system that this platform has, I have noticed that this system works wonderfully, I can configure the responses depending on the action that a client has carried out with the previously sent advertising campaign. For example, if the client accepts the campaign sent, they will automatically receive an email with a specific message, as well as this system has allowed us to automate responses in the subscription process within our website, since we have a section where all clients can subscribe to our emails, every time the client subscribes through this form, they will receive an automated response thanks to this Constant Contact system.NegativeConstant Contact has been a magnificent software, the vast majority of features provided by this platform have enabled us to develop a perfect marketing system for our entire company, however, during three presses we have also noticed various negative factors. Next, we will mention the negative characteristics that we managed to perceive within this platform during our experience.
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1.- The main negative characteristic of this platform is regarding how expensive it is, within our company this has not turned out to be a problem, since we have a fairly good Capitalization, for which we have not had problems paying an annual subscription of this platform, however, I consider that the prices of their plans are a bit high and would also be very expensive for some small companies, I consider that this platform has many functions of great value, which help to perfect the system of marketing within a company, however, all these functions and tools should be offered to users at a much more accessible and cheaper price. If you have a small company but you will register many contacts and many potential clients within the platform, this platform will not be indicated for you, since the price of it will increase as you add more contacts.
2.- It is not an easy platform to use, it is important to highlight that the only thing that is easy to use within this platform is the drag and drop system to create advertising campaigns, however, I admit that the process to configure the auto response system is a bit tricky, so I highly recommend using a dedicated team to help you properly set up automated responses for signups and advertising within your company. In addition, I have also noticed that the CRM system is not easy to use, the vast majority of disappointment is within the platform and its marketing configuration is very complex, for which I recommend taking precautions when adapting for the first time. once on the platform.
3.- When I acquired this platform, I was offered an application for mobile devices that would be able to update the results of my advertising campaigns in real time. However, I have realized that this application does not work perfectly, I have noticed that the The data and statistics of each of my campaigns take much longer to update or reflect within this application for mobile devices, I also admit that the version for computers has a real-time update of all the statistics, I do not have any type of complaint since I have been able to view all the data and all the progress from my computer, however, it is very necessary that various improvements be implemented within this application for mobile devices. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Incredibly fantastic resource for optimizing email marketing professions
Date: Apr 17 2021SummaryBy using Constant Contact, we have been able to carry out all kinds of email marketing strategies, acquire new customers and keep interacting with them. We have been able to promote emailing for just about everything from promotions to newsletters and more. It is an indispensable tool today for our organization that we have continued to benefit from. It has multiple tools and resources that make life easier for marketing teams in terms of the proper handling of email for brands, I consider it a worthwhile investment.
PositiveSince using Constant Contact we have been able to better manage our email and make use of it to execute marketing strategies, channel customers and interact with our customers. We have successfully migrated our contact list and send scheduled emails to our contacts so we don't lose interaction. The varied resources for email management and the multiple templates for email creation made everything easier.
NegativeIt is an expensive software that does not have a free version, I find it unaffordable for small and emerging organizations, although it is worth it, as its performance has been excellent within my organization.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Sending campaigns and advertising management.
Date: Feb 19 2021SummaryIn general, Constant Contact has been a good solution to control all the advertising campaigns within our company. Previously, we had problems managing the campaigns because there were so many, and it was a bit complicated, however, after the arrival of Constant Contact everything progressively improved. Campaign management with this platform is simpler, in a panel I can view all the campaigns that are in progress, I can manage the subscriptions and I can also manage the limit amount of each campaign. Constant Contact also allows me to use a perfect system so that my campaigns do not enter the spam folder of the recipient.
PositiveConstant Contact organizes all advertising campaigns and ensures that each of these campaigns can be monitored in real time. What I like most about Constant Contact is that it has a real-time system and that it detects all the progress of campaigns instantly, which has helped us to recognize the trend of an advertising campaign, the inconveniences that each campaign has been having and also the percentage progress you have. Constant Contact also has an excellent campaign builder, easy to use and with great advertising benefit.
NegativeConstant Contact has difficulties sending campaigns to clients who have business emails and subscribe with those business emails. Our clients with business emails have reported to us the fact that they take a long time to receive the campaigns we send. I would like Constant Contact to offer me the same receptivity of campaigns to business emails, as well as have a good receptivity to public emails.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Campaigns with an excellent design and better administration.
Date: Feb 25 2021SummarySince Constant Contact came to our work area, we have had really good success distributing ad campaigns. Constant Contact has been very beneficial, before we had quite a few complications in creating campaigns, because we took a long time preparing each one of them and we also took more time administering them consecutively, however, after the arrival of this platform, everything improved slowly. Constant Contact has helped us to send all the campaigns we want to our clients, without any delay in receptivity, in addition, we have been able to see the real progress of all the campaigns and we have enjoyed an automated filter so that our campaigns do not enter the spam folder of customers. We are satisfied with this platform, since we have been able to give our campaigns a better design.
PositiveThe great autonomy of work that Constant Contact has offered us is impressive. We use this platform mainly for the creation, distribution and administration of advertising campaigns. I really liked that Constant Contact offers us a fairly easy to use system to be able to create advertising campaigns in a few steps, we do not need to use a complex process to create campaigns with an optimized layout and order. In addition, I really like that this platform offers us a good reception of campaigns for all our clients, since we have noticed that our clients receive the campaigns immediately and none of our campaigns enter the Spam folder of the recipients, thanks to the excellent trusted system offered by Constant Contact.
NegativeOne of the things that have bothered me a bit about Constant Contact is the fact that the graphs and reports automatically generated by this platform, where the progress of each campaign sent are shown, are not updated in real time, this causes that the information collected and the progress of each campaign take a little longer to be reflected in the main panel. This negative factor is not something that has affected us so much, since in the same way we have been able to analyze the progress of each campaign, but I would like the progress to be updated in real time.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Perfect monitoring of advertising campaigns and good configuration.
Date: Feb 19 2021SummaryWith Constant Contact we have solved the administration and monitoring of all campaigns. Since I started using this platform, I had a quick adaptation to each of its functionalities, I learned very quickly to use the campaign creation functions and I also had the opportunity to manage each campaign without any kind of confusion. This platform has performed in a very stable way, our advertising campaigns have always been received by all our clients and we have also had a real-time analysis of the traffic generated by each advertising campaign. Constant Contact has been very easy to use, I can configure and modify the subscription limits of each campaign with just one click. My experience with Constant Contact has been totally good
PositiveConstant Contact has several positive characteristics which have made us continue to use this platform in my company and also allow advertising campaigns to be correctly administered, one of the most outstanding positive characteristics has been:
1.- Constant Contact offers real-time monitoring of all the progress of advertising campaigns and also monitors the number of people who have not accessed the sent campaign.
2.- Send campaigns in a matter of seconds to any recipient. It also offers the ability to send campaigns to multiple recipients at the same time.
3.- It allows creating campaigns with extreme ease. Thanks to the tools that the campaign editor has, you can drag and drop all kinds of content and make the campaign can be edited faster and easier.NegativeWe have used Constant Contact for a couple of years, and it has helped us preserve our advertising campaigns and be able to disseminate them more easily. Constant Contact has helped to get customers easier and has also allowed us to create campaigns for a specific audience. I have no complaints about this platform, I have always managed to access the creation and administration of campaigns without any problem.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Constant Contact is extraordinary, it has no competition!
Date: Nov 17 2021SummaryThis program has helped me diagnose campaign problems that we had at certain times; we have incredible large-scale management with solid functionality via email. It has been constructive, and our service is reflected in the outcome of the campaigns. Constant Contact has put a lot of emphasis on email management. You will like the interface and feel comfortable with it.
PositiveI like that Constant Contact is straightforward to understand; I can create a lot of campaigns that help to diversify the email information. The interface is excellent; it allows me to visualize all the content with solid precision. The support is extraordinary; I like it very much because it has an impressive performance.
NegativeThe software has a deficiency in the handling of the tools; sometimes, it has errors in its execution.
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Good for Emails
Date: Nov 25 2021SummaryRoom for improvement, but overall a worthwhile tool to use.
PositiveEasy to set up a simple email to your contacts, and many other options to create surveys, manage your contacts, etc.
NegativeFormatting to be aesthetically pleasing is finicky and can be time-consuming.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
A great way to manage multiple ad campaigns.
Date: Feb 15 2021SummaryConstant Contact has brought great efficiency to our advertising system since it was implemented in our company. I am very grateful to this platform because we have been able to manage more advertising campaigns at the same time and without presenting any type of complications. The creation and editing of all types of campaigns in Constant Contact is quite simple, thanks to the perfect editor that it has integrated. In addition, sending the advertising campaigns is also simple, since a panel is displayed where all the customer contacts are and there you can choose with a single click who the campaign will be sent to. Using this platform is totally simple.
PositiveConstant Contact is one of the best platforms today for developing advertising campaigns and managing email marketing. One of the features that I like the most about this platform is that it allows me to see the progress of all the campaigns in real time, this helps me to be able to see the percentage progress of each campaign and the effectiveness it has had on potential customers , Constant Constant shows in its main panel, all the campaigns and the progress that each one has had since it was sent to the clients. In addition, this platform provides me with an excellent campaign editor, where I can modify all the colors, the general design and the entire order of the information in a very simple way.
NegativeOne of the features that should be improved in Constant Contact is the interface for advertising campaigns for mobile devices. Currently, Constant Contact offers a design for those customers who open the advertising campaign from their mobile device, however, this design cannot be modified, because the platform has it as a default for all campaigns that are sent. I would like to be able to edit the design of the mobile version of my ad campaigns, as I could edit the location of the information and I could also edit the entire design of the campaign.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Extensive email marketing capabilities
Date: Apr 10 2021SummaryA wonderful platform to engage with customers and leads and tracking marketing campaigns.
Very easy to create and edit emails with a library of over a hundred email templates to choose from.
You will manage your social media accounts by responding to comments and messages right from the Constant Contact dashboard.PositiveEasy customization with the drag-and-drop capabilities and a variety of mobile-optimized email templates to choose from. Smart Integration with third party apps such as QuickBooks.
NegativeEmails may go to spam but on very rare occasions do we experience such as a situations.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Constant Contact
Date: Apr 03 2021SummaryOverall, I had a good experience using Constant Contact. I'd recommend trying it out and seeing if it fits your needs.
PositiveConstant Contact is a very solid email newsletter and marketing tool. It has pretty much everything you could ask for!
NegativeIt doesn't have quite as many integrations as some of its competitors.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Helps to get leads from its email marketing
Updated: Nov 14 2020SummaryMy overall experience has been great with being able to extensive use for email marketing. I appreciate how it makes my email marketing seamless. Overall, Constant Contact is an excellent tool, I highly recommend it.
PositiveConstant Contact provides a great platform to generate leads and boost growth from email marketing. I appreciate how this platform allows its user to customize everything. On the positive side, it's easy to manage, provides intuitive UI, great customization, and allows drip marketing.
NegativeAuto personalization and auto-reply feature are not available.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great Email Service
Date: May 28 2020SummaryIt works great for what it is, there are definitely a few changes that could make it a lot better, but no real complaints here.
PositiveIt's very easy to use and has a lot of great features. It makes it easy to save email lists, link videos, and schedule emails.
NegativeThe emails almost always goes to people's 'promotional' tab, so if they don't check that folder then they might not see. Also, when someone unsubscribes from an email list, as far as I know they are not able to ever re-join, even if they decided they wanted to.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Intuitive Direct Marketing tool
Updated: Oct 19 2020SummaryEmail marketing is the best option for us to drive sales and marketing. With Constant Contact, we can create campaigns for direct marketing. It enables robust business intelligence to convert leads into customers.
PositiveConstant Contact is the best platform for direct email marketing. The user targeting is very easy with this tool.
The templates are minimalistic, it is a cost-effective platform to advertise and drive sales.
The analytics are excellent, it handles bulk users.NegativeConstant Contact takes unusual time in delivery of emails (Happened a few times).
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Decent
Date: Apr 24 2020SummaryOverall it does the job and works for most businesses but if you want to set up automations it's not as easy.
PositiveWorks ok. I have used a lot of different email marketing platforms and this one works well but isn't necessarily my favorite.
NegativeToo limited when it comes to automations and sequences.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Constant Contact: Most Reliable Web Conferencing Platform
Date: Nov 24 2020SummaryI would like to appreciate the vendor customer support for offering free services, again with Constant Contact all internet marketing obligations has been simplified.
PositiveConstant Contact has enabled me to ease marketing obligations by handling all the procedures in the cloud such as sending outbound emails.
NegativeThe main issues that I used to encounter were eradicated were the vendor customer support.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Custom and Personalized Emails
Date: Jul 11 2020SummaryConstant Contact is a very promising email marketing tool. It offers excellent email campaigns to interact with users. It easily handles bulk emails and offers customized email designs for email campaigns. It worked great for me.
PositiveIt offers custom email designs to build your own design. The newsletters are easy and can be scheduled for users. The custom and personalized email features are very handy.
NegativeIt worked great for me. Never faced and cons using this.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
A nice tool for email marketing
Date: Nov 26 2020SummaryI like how it is easy especially when it comes to sending emails even to thousands of people without having any trouble.
PositiveI like how it normally have intuitive interface that are very nice and very easy to use.
Also i like how it normally helps me to schedule my emails.NegativeI haven't experienced any cons while using it, it's the best software and i have no complaints.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
It's a great product for email marketing
Updated: Aug 31 2020SummaryWe are very much relying on Constant Contact for our email marketing. It helps to solve our marketing optimizations and management. It gives us the power to spread and reach to our customers using emails. It's a great email marketing tool.
PositiveYou can boost your sales and reach many users. Its templates for emails are great and attractive for every campaign category. You can schedule and personalize emails. Integrates with CRM tools. Best price plans.
NegativeNot a single dislikes to share. It's a good product.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
My great adventure with Constant Contact
Date: Nov 05 2020SummaryImplementation of Constant Contact was easy and didn't require third-party developers support.
Ever since that day it has allowed us to enhance email marketing.PositiveI like that Constant Contact eases online advertising obligations via sending outbound emails to clients and prospects.
NegativeThe issues I used to encounter has been all eradicated by the vendor customer support.
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