Crescendo Reviews

CareLineLive is an all-in-one cloud-based home care management software founded in 2014 by Managing Director Josh Hough. The company is part of MAS Technicae Group & received majority investment from Accel-KKR in 2025. CareLineLive serves domiciliary care providers across seven countries, with primary operations in the United Kingdom and Australia. The software supports hundreds of care providers delivering care to thousands of service users daily. CareLineLive provides cloud-based care management software that integrates staff rostering, electronic medication records (eMAR), care planning, payroll automation, and client invoicing. The platform operates across three integrated systems: the Management Portal, the Carer Companion App, and the Care Circle Portal. The software is designed for home care agencies, domiciliary care and supported living providers, local authorities, and NHS trusts managing community care services. CareLineLive is certified to ISO 27001 (information security) and ISO 9001 (quality management), recertified by QMS International in 2022. The company holds Cyber Essentials Plus accreditation from the UK Government and is compliant with the NHS Data Security Protection Toolkit (DSPT). CareLineLive is listed as a NHS England Assured Supplier of Digital Social Care Records (DSCR) systems & is an approved supplier on UK Government G-Cloud 14. The software meets Professional Record Standards Body (PRSB) standards for the About Me & Personalised Care & Support Plan Standards. CareLineLive includes: Electronic Medication Administration Records (eMAR) for medication management Care rostering software with AI-assisted scheduling Carer Companion mobile app for Android & iOS Care Circle Portal for family member access GP Connect integration for NHS patient records Payroll and invoicing automation CQC compliance tools for UK care providers Fully managed handsets with remote wipe MOA Benchmarking's audit tool for CQC/CIW compliance

If you're in search of an EHR provider that will partner with you for the long haul and assist in the expansion of your practice, you've come to the perfect destination. With top-rated implementation services, this EHR stands out by offering continuous customization options and tailored training for both practices and providers. Additionally, you can rely on 24/7/365 live support based in the USA, all while enjoying budget-friendly, all-inclusive pricing designed to meet your needs. Their commitment to your growth ensures a supportive environment as you navigate the complexities of healthcare management.

We offer a comprehensive suite of services in revenue cycle management, CAHPS, and advanced analytics aimed at helping your hospice improve operations, accelerate reimbursements, and elevate the quality of care delivered. With our specialized knowledge, you can quickly adapt to changing regulations and automate repetitive tasks that may detract from patient care. At HEALTHCAREfirst, our hospice coding services are designed to support your goals and promote your success. Partnering with us gives you access to a dedicated team of certified professionals who are committed to your achievements. No matter what electronic medical record (EMR) system you utilize, our hospice billing experts are dedicated to ensuring that you receive precise reimbursements for your services. Additionally, we offer a robust Hospice CAHPS program that streamlines compliance efforts while providing you with insights to enhance performance quality. Our hospice analytics tools empower you to boost performance throughout your agency, giving you a thorough understanding of your financial operations, which ultimately leads to improved patient outcomes and greater agency efficiency. By choosing us, you are investing in the future success of your hospice and the well-being of your patients.