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What is Continuum PSA?

CrossConcept Continuum goes beyond conventional Professional Services Automation (PSA) systems by incorporating state-of-the-art user interface technology that enhances usability. This improvement translates to fewer clicks and less time required for data entry, streamlining the entire process. Moreover, CrossConcept Continuum seamlessly integrates with all leading accounting software, facilitating a unified platform for synchronizing financial and project management tasks.

Designed with the goal of maximizing profitability, our innovative PSA solution connects financial accounting with project oversight, empowering organizations to efficiently manage every phase of their tasks and fulfill their commitments from start to finish. With decades of experience, CrossConcept has successfully assisted service-oriented companies in automating their workflows, serving clients of all sizes, from small teams to large enterprises with over thirty thousand employees. The creation of CrossConcept Continuum draws from the extensive real-world expertise of its founder and his dedicated team, ensuring a robust and practical approach to project management.

In essence, our solution embodies simplicity while delivering powerful capabilities that can transform how businesses operate!

Pricing

Price Starts At:
$15.00/month/user
Price Overview:
$15 USD per user per month
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Continuum PSA provides an API

Screenshots and Video

Company Facts

Company Name:
CrossConcept Continuum PSA
Date Founded:
2010
Company Location:
Canada, United States & UK
Company Website:
continuumpsa.io
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
French
Portuguese
Spanish

Continuum PSA Categories and Features

Time and Expense Software

Activity Tracking
Billable Hours Tracking
Billing Rate Management
Expense Tracking
Invoice Processing
Multiple Billing Rates
Project Tracking
Reimbursement Management
Time Tracking by Client
Time Tracking by Project

Time Tracking Software

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Resource Management Software

Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management

Project Tracking Software

Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritization
Status Tracking
Time & Expense Tracking

Project Portfolio Management Software

Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

Project Planning Software

Agile Methodologies
Budget Management
Collaboration Tools
Due Date Tracking
Gantt Charts
Kanban Board
Prioritization
Progress Tracking
Resource Management
Task Management
Template Management
Traditional Methodologies

Project Management Software

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Professional Services Automation Software

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

IT Project Management Software

Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking

Gantt Chart Software

Alerts/Notifications
Capacity Monitoring
Color Coding
Dependency Tracking
Drag & Drop
Milestone Tracking
Progress Tracking
Task Management
Templates

Flowchart Software

Collaboration
Diagramming
Drag & Drop
Organizational Charting
Process Mapping
Revision Management
Templates
Text to Chart

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Billing and Invoicing Software

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Agile Project Management Tools

Backlog Management
Feedback Management
Gantt/Timeline View
Kanban Board
Prioritization
Request Management
Resource Management
Retrospectives Management
Status Tracking
Supports Scrum
Team Management
Template Management
Workflow Management

More Continuum PSA Categories

Continuum PSA Customer Reviews

Write a Review
  • Reviewer Name: Mario H.
    Position: Sales Representative
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    An Excellent and Innovative Solution

    Updated: Mar 04 2021
    Summary

    Out team has been using CrossConcept Continuum for more than 1 year, and everything has been working as expected. We, as a company, recommend it.

    Positive

    CrossConcept Continuum includes several intuitive PSA functionalities that can help improving the performance analysis for the team, such as time entries and expense tracking features, resource management modules, and project management tools aligned to the industry standards. We also use the QuickBooks connectivity for the invoicing phase, as well as the Mobile App.

    Negative

    No dislikes as of yet. The team uses the solution on a daily basis and so far the performance is very good.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Greatly improved our utilization

    Date: Mar 05 2021
    Summary

    Continuum PSA is a great tool that really allows our team to standardize and streamline project delivery. And the support is really incredible. From implementation to post go-live support, their service is very good and they really seem to take recommendations for enhancements to heart.

    Positive

    Highly configurable with a solid function set around time entry, project and resource planning, and invoicing. Also includes robust reporting and dashboard creation. Our team was able to double its billable utilization over a 3 month period after going live and implementing its workflow. And our invoice cycle was reduced from 4 to 5 days to a couple of hours.

    Negative

    Would really like an API made available. I know it’s on the roadmap but we’d really like to take advantage of it.

    Read More...
  • Reviewer Name: Tiago Lopes S.
    Position: Quality Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The most complete PSA software in the market

    Date: Mar 04 2021
    Summary

    I recommend the Continuum software from Crossconcept for being simple, complete, easy to handle and for having an excellent cost benefit.

    Positive

    It is very easy to use and have all tools I need. We have replaced many controls in paper, several Excel spreadsheets and small systems that did not talk to each other and did not have a single base.

    Negative

    I didn't see anything wrong with the Continuum. It is really a very nice software.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Accountant
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Maximum Transparency of Business Processes

    Date: Mar 08 2021
    Summary

    Excellent experience. Highly recommend this software for companies that require clear effective information on how their business processes are working and how effective they are.

    Positive

    Easy to use software.
    Customer service is excellent, friendly, knowledgeable and very helpful.
    We were able to customize to our company's specific needs.

    Negative

    So far no cons to be reported. The software is delivering as expected.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: N/A
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent productivity tool.

    Date: Mar 03 2021
    Summary

    Adds a great deal of value to our project management challenges and we realize some very significant economies.

    Positive

    Streamlines business process and provides an excellent audit trail for all project management activities.

    Negative

    Very broad and deep application. The beauty is that you might not use it's full capabilities today but it has the ability to address your strategic requirements going forward.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Intuitive & efficient

    Date: May 05 2021
    Summary

    Very pleasant to date. As mention - Easy to use software with enterprise level features at a very reasonable price point at all license tiers.

    Positive

    Easy to use software with enterprise level features at a very reasonable price point at all license tiers.

    Negative

    We are using it for 13 months now and happy all round with the solution.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Director of Services
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great piece of software!

    Date: Mar 02 2021
    Summary

    We find is intuitive to use and easy to adopt. Implementation was seamless for use & the team could figure it out fast.

    Positive

    Robust features and ease of use for the team! The mobile app is great too and easy for mobile consultants to log hours on the go!

    Negative

    Nothing to report as of now. We used it for about 18 month now.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Senior Consultant
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    PM's Dream Tool

    Date: Mar 04 2021
    Summary

    Excellent flexible customer service. Easy 8 step implementation to get up and running. Reduced my time to output for reports and invoicing.

    Positive

    Intuitive, easy to use, with ability to manage my full customer life cycle in one tool!! Guided implementation service and post implementation support.

    Negative

    I do not feel there were any cons working with CrossConcept or the overall tool.

    Read More...
  • Reviewer Name: Maria G.
    Position: Administration/owner
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Cross Concept Continuum-completely customizable-great service

    Date: Mar 10 2021
    Summary

    I now have a system that tells me the exact cost of each product produced on a weekly basis. It has helped us pinpoint where to spend our time and money to improve our efficiency.
    It has been such a great experience.

    Positive

    Here at Poppa G's Quality Meats we needed a system that allowed us to track our product cost on a weekly basis and work with QuickBooks as well. The Continuum team worked closely with us to setup a system, where even the terms used were renamed to those used in our industry. Custom reporting we needed was setup and they even took suggestions of some additions that would help us, they are now consulting with their team to see if it can be implemented. Their cost is reasonable, their customer service is impeccable, both at start-up and on-going.

    Negative

    There aren't any cons, it's just a really great program.

    Read More...
  • Reviewer Name: John M.
    Position: Owner
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great solution

    Date: Apr 01 2019
    Summary

    Amazing! We would recommend this to anyone with ease.

    Positive

    intuitive to use & a lot of functionalities. Our team could adapt to using this solution very fast!

    Negative

    no bad reports yet. Used the solution over a year and working great.

    Read More...
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