Assembled
With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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OptiValue.ai
Stop Answering. Start Mastering RFPs, Audits & Security Questionnaires.
Slash response times by up to 90%. OptiValue.ai is not a generic, 'black box' AI, but a specialist system (DSLM) delivering surgically-precise, fully-sourced answers. Its architecture provides forensic-level traceability for every response, eliminating the risk of AI hallucinations and giving your teams unshakeable confidence for high-stakes compliance.
The platform's true power lies in turning a tedious task into a continuous improvement engine.
Progress Beyond Answering: While competitors' tools struggle with stale knowledge bases, our unique 'Progress' pillar actively improves yours. It uses Gap Analysis and a Document Health Score to identify and fix weaknesses in your core documentation, turning every query into an opportunity to strengthen your organization's knowledge maturity.
Private & Sovereign by Design: As a European company, we guarantee total data sovereignty with data hosted exclusively in the EU. Our private AI architecture ensures your knowledge is never exposed to public models. This foundation of trust is validated by top global security frameworks (ISO 27001, SOC 2, GDPR, FedRAMP).
Seamlessly Integrated: The platform integrates with thousands of apps like SharePoint and M365, centralizing your knowledge into a single source of truth.
Transform questionnaires from a burden into a strategic asset that makes your organization smarter. Forget the lengthy implementations of legacy tools; get up and running with OptiValue.ai in under 7 minutes.
Process your first questionnaire completely free and experience the new standard in strategic response management.
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NetSuite
Oracle NetSuite is the leading AI-powered Cloud ERP platform, empowering organizations to connect and optimize every aspect of their business. Built on the principle of a single source of truth, NetSuite eliminates silos by integrating ERP, financials, CRM, ecommerce, HCM, and analytics into one centralized cloud solution. Its AI capabilities go beyond automation by analyzing real-time business data to deliver predictive insights, personalized recommendations, and actionable forecasts. With more than 42,000 customers, NetSuite is trusted by businesses across industries and geographies for its scalability and reliability. Companies can leverage it to automate accounting, streamline financial close processes, and manage complex global operations with ease. Its CRM and HR features enhance customer engagement and workforce efficiency, while its professional services automation helps teams manage projects, billing, and resources more effectively. For commerce-driven organizations, NetSuite offers omnichannel commerce capabilities that unify online, in-store, and B2B sales, providing a seamless customer experience. The built-in analytics and reporting modules give leaders real-time visibility into performance across departments, enabling faster, data-driven decision-making. Oracle further strengthens NetSuite with consulting, support, and partner ecosystems, ensuring smooth deployment and ongoing optimization. By blending advanced AI, robust business functionality, and global scale, NetSuite sets the standard for modern enterprise resource planning.
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Tidio
Tidio is a leading customer support solution that combines live chat, chatbot automation, and AI-powered agents to help businesses deliver fast, scalable service. With an intuitive interface and advanced automation tools, Tidio supports over 800,000 businesses around the world.
Engage visitors in real time via chat and manage conversations across email, Messenger, Instagram, and other channels—all within a unified dashboard.
Boost support efficiency with built-in ticketing features that seamlessly integrate with chatbots and live agents.
Design custom chatbot workflows using a no-code visual editor to automate FAQs, collect leads, and send targeted messages.
Utilize Lyro, Tidio’s smart conversational AI, to automatically handle up to 64% of customer queries with human-like understanding.
Easy to launch and operate—no coding needed. Fully GDPR-compliant and built for growth, whether you’re running an e-commerce store, SaaS platform, or service-based business. Comes with a 7-day free trial.
Highlights:
• Live Chat – Real-time communication via website widget and social platforms
• Help Desk – Centralized inbox for all channels
• Chatbots – Automate lead capture, support tasks, and FAQs
• AI Agent – Intelligent responses through Lyro, Tidio’s virtual assistant
• Multichannel Support – Connects with Shopify, WordPress, social apps, and more
Tidio is praised for its user-friendly design, visual chatbot builder, and fast setup. Flexible pricing plans are available to suit businesses of any size.
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