CareLineLive
CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the UK and Australia.
The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing and the Care Circle portal for friends and family.
Subscription includes CQC (Care Quality Commission) and CIW (Care Inspectorate Wales) compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance.
Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot.
CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty.
Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025. Sister companies under the same group include compliance specialist MOA and Australian aged care software provider Health Metrics.
CareLineLive includes:
Electronic Medication Administration Records (eMAR) for medication management
Care rostering software with AI-assisted scheduling
Carer Companion mobile app for Android & iOS
Care Circle Portal for family member access
GP Connect integration for NHS patient records
Payroll and invoicing automation
CQC compliance tools for UK care providers
Fully managed handsets with remote wipe
MOA Benchmarking's audit tool for CQC/CIW compliance
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Aaniie
Aaniie has created a comprehensive SaaS platform for caregiver workforce management and point-of-care services, integrating innovative technologies to enhance home care across all stages of life, from childcare through to senior support. The platform employs cutting-edge connected technologies and proactive analytics to deliver improved patient outcomes, streamline administrative operations, and boost profitability for care providers. By utilizing advancements such as gamification and automation, Aaniie addresses critical challenges in staffing and retention within home and community-based care, all while enhancing the overall experience for users and clients alike. Furthermore, Aaniie's solutions promote best practices in home care and actively foster greater involvement among caregivers, clients, and their families, which ultimately results in higher satisfaction and better health outcomes for everyone involved. The commitment to innovation positions Aaniie as a leader in transforming the landscape of home care services.
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Helper
Helper provides extensive assistance for nearly every function needed by a private practice. Boasting over six decades of combined expertise, our Support Experts are proficient in both our solutions and the entire claims process. Each member of the team not only provides Billing Services to clients but also offers insightful suggestions for improving our products. In addition, Netsmart's Innovation team allocates more than 10% of our yearly revenue to the ongoing enhancement of our offerings. Helper integrates effortlessly with our OrderConnect solution, granting access to comprehensive clinical records and streamlining electronic prescriptions. This dedication to both support and innovation guarantees that practices can function effectively and efficiently, ultimately improving patient care and satisfaction.
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SmartChart
SmartChart, an innovative solution from mumms Software, addresses end-of-life care challenges by focusing exclusively on hospice and palliative medicine for three decades. This tool streamlines hospice and palliative workflows, enabling professionals to concentrate on what they do best: delivering exceptional patient care. By facilitating quicker and more informed decision-making as a cohesive team, SmartChart enhances overall performance.
The program is built around hospice compliance, effectively reducing the risk of double documentation through essential queries. Additionally, its billing feature, ClearPay, boasts an impressive acceptance rate of over 99% for claims submitted by our agencies. As a fully web-based platform, SmartChart is compatible with various devices, offering mobile capabilities that allow for e-Prescribing, certification processes, and specific documentation tasks. The SmartChart IDG feature empowers caregivers to assess patients in under two minutes, while users can harness over 200 reports—covering administrative, clinical, and financial aspects—to gain insightful analysis of their agency's data. This extensive utility positions SmartChart as an indispensable asset for enhancing the efficiency of hospice and palliative care services.
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