With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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Fathom is an AI notetaking and meeting intelligence platform designed to help individuals and teams capture conversations, summarize key points, and move work forward faster. The platform records meetings, generates accurate transcripts, creates instant summaries, identifies action items, and sends updates so users can stay present during calls. Fathom supports both bot-based meeting capture and bot-free capture through its desktop app, giving users more flexibility in how they record meetings. Its AI summaries are available immediately after calls and can be tailored to team workflows and priorities. Ask Fathom lets users search across meeting history and ask questions about decisions, commitments, customer signals, risks, opportunities, and next steps. The platform also helps teams monitor key topics so important moments are easier to identify across conversations. Fathom is useful for customer calls, sales meetings, marketing discussions, customer success reviews, strategy sessions, internal syncs, and team workflows. Its integrations connect meeting notes and insights with tools such as Google Meet, Zoom, Microsoft Teams, Gmail, Slack, Salesforce, HubSpot, Notion, Asana, ChatGPT, Claude, Zapier, public APIs, and MCP workflows. Teams can use Fathom to create shared visibility across meetings so decisions and follow-through are not lost between calls. The platform supports enterprise requirements with SOC 2 Type II, GDPR, HIPAA compliance, SSO, and SCIM. By combining AI meeting notes, bot-free capture, transcripts, summaries, action items, topic monitoring, search, integrations, and compliance, Fathom helps teams reduce admin work and turn conversations into measurable progress.
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Supernormal
Supernormal turns meetings into completed client work, in a flash. Capture meetings without a bot, then work with an AI agent to generate campaign briefs, pitch decks, proposals, follow-up emails, project plans, and Slack messages.
The desktop app runs quietly in the background on Mac and Windows, capturing meetings without a bot joining the call. When your meeting ends, the web app opens automatically with your transcript, summary, and action items. From there, the AI agent helps you create deliverables that sound like you and are ready to polish and send.
Supernormal captures context-aware notes, extracts decisions and action items, and generates client-facing work. Stop doing, start reviewing. Focus on creativity while the AI handles execution.
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Max
Max acts as your AI partner in Slack, aimed at converting your team's context into actionable next steps, reminders, escalations, daily briefings, and review-ready documents. Unlike conventional chatbots, Max integrates flawlessly into Slack, ensuring that outcomes are produced right where they are needed most. Given that your team's work often spans multiple platforms such as email, CRM systems, project management tools, documents, meetings, and discussions, important deadlines, requests, decisions, and follow-ups can easily get lost amid the clutter of threads and interconnected systems. Max simplifies this process by transforming straightforward language requests into organized reports, summaries, drafts, follow-ups, and task lists. You can engage with Max just like you would with a colleague: specify what you need, and Max will pull together the necessary information from various sources before you review the final product with the relevant context included. The workflow starts with two key routines designed for fast-paced Slack teams: Delegation and Morning Brief. Through the Delegation feature, users can assign tasks, set reminders, create deadlines, track progress, and implement escalation procedures directly within Slack, while Max actively communicates with the designated team members and offers updates. This functionality enhances productivity and cultivates a more structured workflow within the team, ultimately leading to improved collaboration and efficiency. In this way, Max not only streamlines communication but also empowers teams to focus on what truly matters.
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