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What is Device42?

Device42 is a powerful software solution designed for managing data centers and networks, crafted by IT professionals to facilitate the discovery, documentation, and oversight of Data Centers and IT systems as a whole.

This tool delivers valuable insights into enterprise infrastructure by effectively mapping out hardware, software, services, and network dependencies. It boasts impressive visual representations alongside a user-friendly interface, complemented by webhooks and APIs for seamless integration.

With Device42, planning for network modifications becomes easier, and it helps to minimize mean time to recovery (MTTR) during unforeseen outages, ensuring that you have the necessary tools for maintenance, audits, warranty management, license tracking, lifecycle oversight, inventory management, and asset tracking, including detailed room and rack configurations.

Additionally, it allows for integration with various IT management platforms, such as Security Information and Event Management (SIEM), Configuration Management (CM), and IT Service Management (ITSM), providing comprehensive data mapping and more.

As a member of the Freshworks family, we are dedicated to enhancing our offerings, ensuring that our global customers and partners receive exceptional solutions and unwavering support, maintaining our long-standing commitment to excellence.

Pricing

Price Starts At:
$1499.00/year
Price Overview:
Pricing is based on the number of devices and IP addresses.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Device42 provides an API

Screenshots and Video

Company Facts

Company Name:
Device42, A Freshworks Company
Date Founded:
2011
Company Location:
United States
Company Website:
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Product Details

Deployment
SaaS
Linux
On-Prem
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Enterprise
Nonprofit
Government
Supported Languages
English

Device42 Categories and Features

Network Mapping Software

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Network Access Control (NAC) Software

Authentication
Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning
Device Self-Registration
Posture Assessment
Quarantine / Remediation
Secure Guest Access

Inventory Management Software

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

IT Management Software

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Asset Management Software

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

DevOps Software

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Data Center Management Software

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

Continuous Integration Software

Build Log
Change Management
Configuration Management
Continuous Delivery
Continuous Deployment
Debugging
Permission Management
Quality Assurance Management
Testing Management

CMDB Software

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

Barcoding Software

Barcode Generation
Barcode Scanning
Custom Labels
Inventory Management
Label Templates
RFID
Receiving Labels
Serial Number Tracking
Shipping Labels

Asset Tracking Software

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

More Device42 Categories

Device42 Customer Reviews

Write a Review
  • Reviewer Name: Vinod S.
    Position: Proprietor
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Device42

    Updated: Sep 26 2020
    Summary

    Good experience and would recommend to anyone in need of asset tracking, it's been very beneficial for our business.

    Positive

    The product is definitely value for money, once it has been integrated into your business, you will have a good resource audit database

    Negative

    I can't really think of any cons with this product, we are very happy with it.

    Read More...
  • Reviewer Name: Misty R.
    Position: Computer software
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Device42 is a source of truth

    Date: Oct 16 2020
    Summary

    Overall Device42 has so many pros its hard to recommend anything else. The learning curve is tricky but theres a free trial, so it's a win win.

    Positive

    I like Device42's ability to discover, map, and optimize infrastructure and the accurate views of an IT ecosystem. Device 42 is also excellent at smartly grouping discovered workloads by application.

    Negative

    Don't like the learning curve that it takes to implement this software. Of course theres plenty of other that are way harder it's still tough.

    Read More...
    1 user found this review useful.
  • Reviewer Name: A Verified Reviewer
    Position: Senior Software Engineer
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great tool for asset management

    Date: Aug 22 2020
    Summary

    Device42 is a great asset discovery and management solution. It is a comprehensive solution and provides useful features like auto discovery and power monitoring.

    Positive

    Easy to use
    Auto discovery tools
    Infrastructure management
    Password management
    Frequent updates and new features
    Good customer service experience

    Negative

    It would be great if it had better User interface.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Finance Intern
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Effective in managing data centers!

    Date: Aug 23 2020
    Summary

    Using a single software to manage all your data is definitely worth paying all the money and struggle. Especially for a robust software designed by experts. It provides great insights in computation and data analysis.

    Positive

    It is a good application with a wide variety of features to help you in managing data centers. It is robust and designed very carefully for effective and efficient output. The support is very good too.

    Negative

    It is very expensive and the price is based on the number of devices and IP addresses.

    Read More...
    1 user found this review useful.
  • Reviewer Name: A Verified Reviewer
    Position: Student
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great management software

    Date: Nov 07 2020
    Summary

    A good network and data management software must satisfy the needs of a user working with it without facing any major issues. Device42 is one such app and I recommend this software to everyone. It can be a little expensive but also worth all the penny.

    Positive

    - Very good data management.
    - Simple and easy to use.
    - Customer support service is excellent.
    - Provides numerous management functions.

    Negative

    One will have to spent a considerable amount of time to get used to the software and the features. Also UI needs a revamped and polished look for any amateur to catch up.

    Read More...
    1 user found this review useful.
  • Reviewer Name: A Verified Reviewer
    Position: Data analyst
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent IT management tool

    Date: Aug 22 2020
    Summary

    I've found Device42 does everything perfectly as described. Overall I use Device42 for Data Center Management. It gives complete visualization of my IT structures for monitoring and control.

    Positive

    Here are the things I liked about Device42.
    * Gives you Complete Control of IT assets.
    * Best data center management. Easy Import and export data.
    * IT Monitoring and managing.
    * Informative Reports.

    Negative

    Overall it's an outstanding IT management tool.

    Read More...