What is Dialogist?

Dialogist serves as a cloud-based AI voice agent solution designed specifically for businesses that manage both incoming and outgoing calls. Teams have the flexibility to tailor these agents to perform a range of tasks, including responding to inquiries, setting appointments, verifying orders, resolving customer issues, sending payment reminders, contacting job applicants, following up on leads, and collecting feedback through surveys. The system seamlessly integrates with existing phone lines through SIP and can utilize documents and websites as knowledge bases, while also possessing the ability to access or amend records in real time during conversations using platforms like Salesforce, Creatio, and Zendesk, along with various HTTP tools. Furthermore, calls can be transferred to a human agent according to specified criteria, and detailed summaries, transcripts, and recordings are maintained in a call journal for future reference. With support for voice interactions in 48 languages, the platform also includes a browser-based testing feature that allows users to evaluate the setup before initiating live calls. Businesses can select between Standard and Pro plans, which come with a set monthly fee for each agent, while telephony services incur additional charges; an Enterprise version is available for organizations that prefer on-premises deployment. With its comprehensive features and intuitive design, Dialogist distinguishes itself as a forward-thinking solution that significantly enhances customer communication efficiency. This innovative approach not only streamlines processes but also fosters better engagement with customers.

Pricing

Price Starts At:
$50/agent/month
Price Overview:
Standard is $50 per agent/month, excluding VAT. Pro is $75 per agent/month, excluding VAT. Agent use has no per-minute fee; telephony is billed separately. Enterprise pricing is available on request.

Integrations

Offers API?:
Yes, Dialogist provides an API

Screenshots and Video

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Company Facts

Company Name:
Creomate DOO
Date Founded:
2022
Company Location:
Serbia
Company Website:
dialogist.cc/

Product Details

Deployment
SaaS
On-Prem
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Supported Languages
Arabic
Armenian
Bulgarian
Catalan
Croatian
Czech
Danish
Dutch
English
Estonian
Finnish
French
Georgian
German
Greek
Hebrew
Hungarian
Indonesian
Irish
Italian
Latvian
Lithuanian
Macedonian
Maltese
Norwegian
Polish
Portuguese
Romanian
Russian
Serbian
Slovak
Slovenian
Spanish
Swedish
Turkish
Ukrainian
Uzbek
Welsh
View All

Dialogist Categories and Features