What is DingTalk?
DingTalk, an innovative collaboration tool created by Alibaba Group, functions as a powerful communication platform widely adopted by numerous businesses and organizations. Utilizing advanced mobile and cloud technologies, DingTalk encompasses an extensive range of features, such as messaging, voice and video calls, workflow management, and office automation, designed for teams and companies of all sizes. The application allows users to easily start chats or voice and video conferences, as well as engage in secure group discussions, thanks to its built-in enterprise address book. As a holistic teamwork solution, DingTalk equips users with various tools for seamless collaboration, including group chats organized by company directory, the ability to track message read/unread statuses, document sharing, and transforming messages into actionable tasks, meetings, or notifications. Furthermore, the platform enhances task management by enabling users to effortlessly arrange their tasks, meetings, and events while integrating their local calendar events into a unified schedule view. This comprehensive approach not only boosts team efficiency but also fosters continuous connectivity among members in the ever-evolving work landscape. Overall, DingTalk stands out as an essential resource for modern organizations aiming to streamline their collaborative efforts.
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DingTalk Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Worst collaboration software
Date: Dec 05 2025SummaryBad. Very bad. The worse collaboration software i ever use. So far the best collaboration i ever use is Lark some more its free if not heavy user. Even if you want to upgrade also not so expensive just $12 USD per month
PositiveTo be honest nothing to like and forced to use it since my company use it. For personal business i use lark which have better interface,
Negative-Weird UI flow
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-Half baked translation
-The operation and to things not consistent.
-Their so called AI translation so broken that the template you download can only be use for original language. Etc their english translation broken so you download the Chinese template but when you upload it wont because DingTalk in english so you need to DingTalk language to Chinese then only uploaded template will work then you need to change back DingTalk language to English. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Enterprise
Date: Aug 02 2021SummaryNice tool for OA, easy to see org chart, managing online meeting, video call, mini program embedded, payment and lifestyle program.
PositiveInstant message.
Ding message.
Video conf.
Document collaboration.
Easy to use for individual, and has a widely used mPASS platform for B2B service.NegativeToo much control of staff status, like read or unread messages/tasks/documents.
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