DispatchTrack Reviews

Revolutionize your last-mile delivery processes with our all-encompassing shipment management software solutions! Our offerings include efficient operations management, a powerful driver application, and a customizable client portal, ensuring a holistic approach to your logistics needs. Our dedicated team is continuously working to create advanced technology that meets the specific demands of the logistics supply chain throughout North America. Founded twenty-five years ago, CXT Software has always aimed to empower courier and route delivery companies. Our pioneering software has introduced groundbreaking features and workflows for both courier dispatching and driver management, while also advancing streamlined logistics management technology across various sectors, including healthcare, pharmaceuticals, retail, distribution, and beyond. We take great pride in our ability to remain at the forefront of the evolving shipment management landscape by offering top-notch solutions and services. If you haven't experienced a no-pressure personalized demonstration yet, now is the perfect time to take action. Discover how we go beyond being just a service provider; we are your dedicated partner on the journey to success and efficiency. Embrace the opportunity to enhance your operations with us today!

Detrack is an innovative cloud-based software-as-a-service platform that combines vehicle tracking with a real-time electronic proof-of-delivery (POD) system, earning recognition for its effectiveness in managing last-mile logistics. This award-winning application empowers businesses with immediate updates regarding their delivery statuses while also recording essential proof, including customer signatures, timestamps for job completions, and details about rejected items or unsuccessful deliveries. Additionally, it enables customers to document service completion with photographs, enhancing accountability. Users can also automate the process of sending SMS notifications to customers before and after deliveries, as well as when drivers are en route to their destination, ensuring continuous communication throughout the delivery process. Such features make Detrack an invaluable tool for companies aiming to optimize their delivery operations.

Dispatch Science streamlines and enhances every aspect of your delivery process. Functioning as a Transport Management System, it automates, optimizes, and oversees all necessary operations for delivery businesses to thrive. The platform facilitates order booking and customer relationship management through a self-service portal, alongside features like pricing, real-time tracking with predictive estimated times of arrival, returns management, proof of delivery, barcode scanning, billing, and driver administration, all supported by an intuitive mobile app for iOS and Android. Additionally, it excels as a route management tool, adeptly handling scheduled route oversight that seamlessly integrates with numerous on-demand and planned routes. The robust API further enables automation to extend to various third-party applications, including accounting software, eCommerce platforms, and additional logistics services. This versatile solution caters to a diverse array of industries where delivery services are essential, including sectors such as courier and parcel delivery, eCommerce last-mile logistics, manufacturing distribution, third-party logistics (3PL), food and beverage distribution for restaurants, as well as medical, hospital, and pharmaceutical deliveries, and finally, retail last-mile distribution. By harnessing the power of Dispatch Science, businesses can not only improve efficiency but also enhance customer satisfaction through timely and reliable deliveries.