Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.
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Wash-Dry-Fold POS is the laundromat POS system built by laundromat owners, from the team behind Liberty Laundry in Tulsa, Oklahoma. Manage wash-dry-fold, pickup and delivery, commercial accounts, and retail from a single platform — every feature included, no long-term contract.
Designed for how laundromats actually make money, not repurposed from generic retail software:
• Wash-dry-fold — streamlined intake, weigh-in, pricing, and order status
• Pickup and delivery — grow recurring revenue with scheduled customer orders
• Order tracking — a visual board that keeps every order moving to pickup
• Commercial accounts — win and bill B2B clients like hotels and gyms
• Integrations — connect Speed Queen / Alliance, Laundroworks, ESD, FasCard, LaundryCard
• Attendant workflows — accountability with role-based logins
• Theft prevention — catch voids, discounts, and cash discrepancies early
• Repair tracking and reporting — cut downtime and run on real revenue and labor numbers
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Dealer Logix
Dealerlogix offers a robust solution aimed at improving your service lanes with a customizable, easy-to-use, and scalable fixed operations suite that is accessible from any device. The seamless integration of service lanes, parts departments, and technicians enhances customer satisfaction and retention, ultimately leading to increased profits. Beyond being mere software, our platform is a customer-oriented, DMS-integrated system that boosts profitability by maintaining efficient and consistent service operations. Our team of dedicated installers and trainers works closely with your staff to tailor the Service Workflow Suite to fit your specific labor rates, parts codes, and service offerings. We prioritize a quick installation process, allowing you to focus on what matters most: improving customer satisfaction, enhancing retention, and maximizing profitability in fixed operations. With our solutions, clients can easily schedule, approve, and pay for vehicle repairs online, eliminating the need for a physical visit to the dealership. Additionally, the Service Valet feature plays a pivotal role in Dealerlogix's comprehensive offering, providing added convenience for both dealerships and their customers. This multifaceted approach not only streamlines operations but also fosters a more engaging experience for everyone involved.
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Identifix
Identifix, developed by industry professionals, offers an extensive database of over 3.5 million actual automotive repairs, aiding technicians in swiftly identifying the appropriate solutions for various vehicles, while also linking each repair to OEM Service Manuals, wiring diagrams, and labor guides. This powerful tool supports users by streamlining access to repair information, minimizing the time spent diagnosing mechanical issues, particularly for handicap-modified vehicles, and enhancing overall profitability by lowering labor expenses and improving cash flow from day one. Similarly, Direct-Hit, also crafted by technicians, provides a vast resource of real-world repair solutions, enabling users to efficiently search through more than 3 million automotive repairs, and includes shortcut testing procedures validated by numerous shops and technicians, ensuring reliable and effective outcomes. Both platforms are designed to empower automotive professionals by delivering comprehensive support and resources essential for successful vehicle repairs.
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