ETPlan Reviews

RouteGenie is NEMT software running medical transportation operations at scale: 600+ fleets, 20,000+ vehicles, 46 states and two countries, approximately 50,000 trips every day. Where operators feel it: schedules rebuild automatically with native multiload, not by hand; broker trips flow in and statuses flow back across 28 live integrations including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, MAS and Uber Health; Medicaid billing, CMS 1500, claim scrubbing and denial management live in the same system as dispatch. Multi-site operators run every location in one instance with role-based access and a complete audit trail on every trip change. Enterprise administration comes standard: SAML2 SSO, single-tenant deployment with per-customer data isolation, SOC 2 Type 1 attestation, HIPAA-aligned controls and BAAs, open REST API. Pricing is flat per vehicle with unlimited trips and unlimited users — cost tracks fleet size, not trip volume or headcount, so total cost does not climb as volume grows. Enterprise agreements include dedicated implementation, named support and RFP support. No fleet minimum.

NovusMED's ecosystem encompasses a diverse range of features, including a call center, various administrative applications, driver interfaces, and client or clinic booking software, making it a premier choice for medical transportation services. Additionally, it offers tailored configurations suited for brokerages, healthcare providers, seniors, and community health initiatives, ensuring that patient data is managed with precision. Users can monitor performance metrics in real-time and adapt their service capacity to accommodate fluctuating demands. Real-time management of will calls, confirmation calls, and recurring trips is streamlined, enhancing overall efficiency. The platform boasts advanced mileage and cost calculators, which facilitate the management of various contractors, funding sources, and volunteer driver programs. Furthermore, it provides robust credential management for both drivers and vehicles, allowing for smooth operations. It also enables the effective management of subcontractor outsourcers through mobile provider access, trip bidding, and offers. With NovusMED, users can easily identify the nearest available vehicle, ensuring prompt service and immediate booking capabilities for clients. This comprehensive system not only optimizes transportation logistics but also significantly improves patient care and service responsiveness.

Liftango presents a cutting-edge shared-mobility technology platform aimed at supporting cities, transit authorities, corporate campuses, and community organizations in the development, implementation, and expansion of flexible transportation solutions, including demand-responsive transit, carpooling, fixed-route shuttles, and initiatives involving autonomous vehicles. This all-encompassing platform enables multi-modal operations to operate seamlessly through an integrated system, empowering operators to test new services, oversee their fleets, manage bookings, and effectively pair drivers with passengers while optimizing vehicle usage to boost ridership and reduce emissions. Key features include sophisticated algorithms for real-time vehicle scheduling and routing specifically designed for on-demand transport, alongside a unique carpooling module that facilitates trip-sharing among coworkers or commuters through smart matching systems and sustainability metrics, such as tracking Scope 3 emissions. Additionally, the platform encompasses tools for managing fixed routes that enhance shift planning, deliver operational dashboards, and provide resources for service design, ultimately fostering a more efficient and eco-conscious transportation network. With Liftango, users can effortlessly adapt to shifting transportation demands, enhance service delivery in their communities, and contribute positively to environmental sustainability efforts. The platform not only streamlines operations but also empowers organizations to make data-driven decisions for future transport innovations.