What is Eat App?

Our platform is equipped with a wide array of features, enabling you to focus more on crafting outstanding guest experiences while your restaurant operates seamlessly in the background. With our table management system, your staff will be empowered to meet their objectives efficiently. They will have the capability to maximize their seating capacity, effectively manage guest flow, and save precious time that would otherwise be spent juggling various tasks. You can gain insights into your restaurant's operations through advanced tools such as timelines, grids, floor plans, and lists, each specifically designed to enhance your operational efficiency. These tools help you avoid common pitfalls like double bookings, overflow situations, and kitchen capacity issues, ensuring that every service runs without a hitch. Maintaining optimal capacity has become standard practice, as our volume capping and pacing features allow you to effortlessly manage guest seating. Additionally, intelligent in-app recommendations will assist you in optimizing seating arrangements, while Eat App evaluates your availability to automatically fill your restaurant, ensuring that you maximize your revenue potential. In doing so, the platform not only streamlines operations but also enhances the overall dining experience for your guests.

Pricing

Price Starts At:
$0/month
Price Overview:
Free Plan: $0/month
Starter Plan: $49/month
Basic Plan: $119/month
Pro Plan: $209/month
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Eat App provides an API

Screenshots and Video

Company Facts

Company Name:
Eat App
Date Founded:
2015
Company Location:
United Arab Emirates
Company Website:
restaurant.eatapp.co
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Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Eat App Categories and Features

Restaurant Reservations Software

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Restaurant Management Software

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

More Eat App Categories

Eat App Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Director
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Almost impossible to exit

    Updated: Jul 10 2023
    Summary

    Will not recommend at all. Please read the cons above. Having a reservation app with local support could be a much better way to go.

    Positive

    The ease of setting up without need for support on their side. The trial is good but problems come after. Read the cons below.

    Negative

    (1) Interface. UI/UX - Not easy to change tables, or have a bird's eye view of reservations for the entire week or month. I had to view day by day.
    (2) SUPPORT IS TERRIBLE. They are accessible when they try to get you to sign up. But if you try to cancel subscription, everyone avoids you like a plague. I have been trying to get my subscription cancelled since the end of last month and I either get responses like "we are looking into it," "the request has been forwarded to your account manager," "your account manager just got married and is on holiday" and other excuses. Please set up an "away" message on your email response, or get someone to cover you if you are going to be away for an extended period of time.
    (3) The pricing plan is not attractive. Prices escalate quickly because either the SMSes run out or the # of covers run out. And the jump to the next pricing tier is steep.

    Read More...
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