What is Eccentex AppBase?
AppBase Customer Service is a versatile low-code platform designed for both customer service and back-office operations, adeptly handling straightforward and intricate journeys alike. Beyond just basic ticketing, it offers comprehensive customer 360 management and case management capabilities. Additionally, the AppBase Email Support Desk efficiently organizes all customer emails as cases, fostering seamless collaboration and organization among team members. This platform empowers businesses to optimize their customer interactions while simplifying the workflow management process.
Pricing
Free Trial Offered?:
Yes
Integrations
No integrations listed.
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Company Facts
Company Name:
Eccentex
Date Founded:
2007
Company Location:
United States
Company Website:
www.eccentex.com
Product Details
Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
24 Hour Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
Eccentex AppBase Categories and Features
Business Process Management Software
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management