Element Reviews

We are a product IT company that has grown several times recently. At a certain stage, we realized that different parts of the team use a total of more than 10 solutions to communicate with each other. This made us and the users angry, so we decided to do something about it. The Element gave us the opportunity to close issues with migration to a single solution, provided reliable security in communications within the team, as well as with external partners, and also allowed us to collect information from our corporate systems (git, task tracker, etc.).

Pricing: based on our inquiries and after comparing with the closest competitors, the price was on average 30% lower for the same or better set of options.
Communication: at every stage, from the presale to the solution of everyday problems, there is always a person who can listen to your question, knows how to help you, what to suggest or find someone who can.
Design: from the point of view of the code, a very modern project that uses the latest trends in development, does not stop developing and improving.
from the point of view of design, everything is made as native and understandable for users as possible.
Security: not one of the few solutions that offers a really high-quality level of security that does not burden users and the system, and does not reduce the functionality of the product itself.
Features: the system is very amenable to customization and scaling, supports all the platforms we need, and also integrates with all corporate services. Even if a certain tool does not have enough functionality for you, it can be added through a feature request.
Ease: at the beginning of operating the product, you need to understand the basic logic of the architecture and the principles of operation, but after some time you will feel very comfortable in administration and management.
Customization: one of the developers said that you can customize anything, but it turned out that it is really so. And that's cool!

Due to the high speed of project development, sometimes the documentation does not have time to be updated, which can sometimes be misleading. However, this is easily remedied by communicating with the development team. In the same reason you can sometimes collide with small bugs, usually the fix is ready within a week.

Element is a reliable product for team communication. The usability of this platform is super easy. Its cross-OS platform support gives the ability to use the Element tool on any platform. Overall, it's great for small businesses.

Element platform is reliable and easy to use. The UI design is intuitive. Secure and encrypted messaging. Works on any IOS and web platforms. Helps to boost team collaboration in small businesses. Cost-effective enterprise plans.

The large file share is not possible on the Element tool.

I liked how Element helps to boost team collaboration by enabling a powerful platform to share documents and messages with coworkers. Overall, I highly recommend Element if your team is working remotely and want to increase your collaboration with coworkers then Element is the perfect tool.

Its instant messaging service works flawlessly with hundreds of onboarded co-workers. File or document sharing is very useful. You can share reports and tasks from the same screen. It's available on cross-platform which makes it very practical for team communication.

Its user interface makes difficult in its usability.

Element is a great client to start using secure, distributed chat networks. Once set up, it works and feels like Signal or Telegram, yet it is not owned by anyone per se. Great community to engage in.

- simple, intuitive interface
- strict security
- Web client, Android client available
- Active community

- strict security (if one forgets password, past secure postings are lost)
- not as widely known as WA or FBmgr

We had a great experience with Riot.im. It allows our inbound team to have a centralized and secure platform to communicate. Works seamlessly on mobile phones.

#1- The Riot.im is available on cross-platform.
#2- Secure and great privacy features to start instant communications.
#3- One centralized platform to communicate with the inbound team.

#1- We had an overall positive experience with it.