EmailOctopus Reviews

Really happy with the product. Have used it for a few years and don't intend on stopping any time soon.

Nice clean and simple UI.
Great API for integrating with my app.
Can send newsletters to filtered lists.

Can't think of anything; it has worked well so far.

Excellent Service! It will not disappoint you. It is simple to use. You can make an email campaign fast, even if you are a new user.

- Free features that are paid in other competitors
- Good for Small business
- If you need to scale, the price is really good compared to other options
- Excellent customer support. I just use the free version and as a newbie, - I had a setup problem my email in the WebHost. The support helps me in a few minutes. Everything is free. It was a real person in the support.

There are just a few email templates available in the free version.

Smooth. I found the site very easy to use and there is plenty of learning help to get the new user started.

EmailOctopus is superb, well-designed and put together. Unlike its competitors, where the limit is 1,000, EO allow free users 2,500 subscribers before charging.

Not much, but I'm a pretty new user. One minor thing - I find the purple octopus logo a bit twee.

I'm happy with EmailOctopus and will continue using it to send my multiple newsletters. If you want a more affordable & simple email newsletter service, it's a good option for you.

It's easy to set up and much faster to use than some of the alternatives I have tried.

It's also much more affordable than alternatives.

Not much really. There are some advanced features I would have liked to see (mostly around the API), but I knew before signing up that those features didn't exist, and on balance it was better to go with EmailOctopus than some of the alternatives that had a better API, but had other, more vital issues.

Overall, I was pleasantly surprised. I needed to find a cheaper option thank Mailchimp and this has worked great. I appreciate being able to see who actually opens up the emails in real-time and was able to customize my email to my liking with great ease. It is a very user friendly

This is a great, less expensive alternative to Mailchimp. So far, it has all of the functionality as Mailchimp, but without all the frills. If you know what you are doing, it's a great option. I really like analytics so far.

There aren't many cons that I've experienced to be honest.

I had to use MailChimp for my desk job last year and hated every moment of it. I always got lost, I wasn't able to edit email elements in the ways I wanted to, and editing text and images was clunky, slow, and frustrating. As an author I'm sending monthly newsletters to my readers and I can't afford to be ticked off every time I need to adjust some text.

I'm sure my review sounds a bit biased / sponsored, but honestly EmailOctopus does everything MailChimp says it does, but better. I have absolutely nothing negative to say about it, and can't recommend it highly enough!!!

Incredibly intuitive UI, simple yet aesthetic design, easy website navigation, and great customer service! Navigating through the different screens and finding information or analytics is easy, I didn't get lost even when I was brand new to the software--and the interactions I've had with the email customer service have been pleasant and even overly generous!! Also I love how charming & aesthetic my campaign emails (and signup landing page!) look compared to the stiff & rigid designs I experienced with MailChimp.

I really don't have any major cons. I did run into a small bug where moving off the "email preview" and to the "email editor" wouldn't actually bring me to the editor, I had to refresh the page, but the service team fixed that right away after I mentioned it and it wasn't even a major hassle to begin with.

Overall, EmailOctopus is an effective and useful tool. Thank you for providing consistently convenient software!

EmailOctopus makes it simple to inform our community with eye-catching updates! Their UI is outstandingly intuitive.

Occasionally, followers receive font color errors.

I honestly tried to come up with more "cons" to list, but overall I'm really pleased with Email Octopus. I use it for a small nonprofit with a new, but growing, newsletter, and it suits our needs perfectly. We don't use it for list segmentation or email courses, etc, as of now, so I can't speak to those features. For a regular newsletter that looks nice and is easy to set up, Email Octopus is my automatic go-to.

-professional templates and presentation
-constantly updated features
-human responses and support from the company
-they give back to environmental causes! (important bonus to us as a nonprofit)

-they do recommend you use an email address that you/your organization owns, rather than a free email (but this seems to be true for any newsletter system)

Overall the experience is easy and gives the user plenty of control over their templates and campaigns, without requiring specialized design or development skills.

First and foremost, I really appreciate the analytics. The reports are great. Overall, I find it very easy to put together a newsletter, even for someone with no graphic design skills. Copying campaigns and/or templates makes your work so much easier.

When you create a campaign, the platform defaults to showing you Email Octopus' own templates instead of your own. It just seems like an unnecessary extra click.

Great, reliable, easy to use product. I love watching those analytics once an email is sent! And also I love how it allows you to have simple or fancy campaigns, design choice is important.

Easy to use, lots of flexibility. Was able to import email lists and make campaigns without assistance. Love the analytics!

I have no complaints with Email Octopus, it allows me to do everything I need to do regarding email marketing and newsletters to my clients.

Excellent. I recommended Mailchimp for years but now, without a second of hesitation I recommend EmailOctopus every time.

The UI is excellent and very responsive. It's easy to get around and not bloated like some other similar products.

As a developer the main thing for me was the ease of integration. My app had a pretty tight integration with MailChimp; quite a lot of automation going on. However the Email Octopus API is SUPER good and I managed to replicate my entire app integration in an evening.

The API and the accompanying documentation are so good that it reminded me of working with Stripe for the first time; everything so easy.

Not just saying this, but pretty much nothing. There's a minor annoyance in that you can't view segments - so let me be clear you can create segments and use segments but you can't see a list of who is in a particular segment.

However I spoke to support about this (who are great) and they assured me it's on the roadmap.

Overall, I'm happy with Email Octopus and and I highly recommend them. Yes, there are other providers out there that offer more, but I have a mailing list of 7000 who I email twice a month. I wouldn't be able to afford those other providers. EO is the cheapest option around, yet their templates, interface, landing pages, automatic emails, analytics ... everything they offer is all I need. And they're constantly improving and offering more. Especially when taking cost into account, EO is a better option than those other providers.

- Affordable
- Easy to use
- Their customer service is excellent
- Has everything I need for a newsletter
- Uses AMS services - a dependable, powerful system

- Tricky to set up through AMS services... but doable.
- Not all the services I use accept EO API (but more are adding it all the time).
- When I add links to websites it sometimes takes a few tries--it can be glitchy.
-Can't filter/sort subscribers online... must export.

This is a great option for almost anyone, but especially a small marketing firm like ours. I have used them for many years, and will continue to do so.

Very simple and integrates well with AWS. Deliverability works really well when you set it up properly, and the analytics are very clear as well.

I replicate automated campaigns for clients because the signup sequence is all the same. I have to duplicate the emails and content one by one though - I wish there was a way to replicate an entire campaign and then just add the info in afterward. I may just be missing it though, and this is just a small point.

Overall, I am very pleased with the service Email Octopus provides for me as a small business owner.

Price, simplicity, user friendly, constantly updating features, does exactly what I need it to do...allow me to write and send emails to my list.

Wish some of the more user friendly features were available, like being able to resend to recipients who didn't open the first email quickly and easily, or being able to embed a video directly into the email.

I volunteer for a small non-profit youth baseball league and our new registration system did not have support for creating newsletters or emails with flyers. The free plan is perfect for now, as we don't send too many campaigns. The editing features are easy and non-technical people can create some really nice looking emails. Love being able to duplicate a campaign, modify and just send it. We have not tried or figured out how to integrate this into our own website yet, so we manually export new email registrants from our system and import them into EmailOctopus, but it is not too difficult or time-consuming. The future scheduling feature is great too so volunteers can create the email when they have time but it will still send at the appropriate time. EmailOctopus is prefect for us.

Easy to use templates and nice Content Editing capabilities.
Good Pricing plan.
Easy List management to add users and takes care of unsubscribes.

We have not experienced any issues or cons with this product.

A good service that I wouldn't hesitate to recommend. For an author with a small mailing list or just starting out this is a good choice.

Easy to use - has most of the features I need from a newsletter service. I use the site as a supplement so far for a small newsletter I run occasionally and for that it works fine and I have never really run into any problems.

Sadly doesn't completely integrate with Story Origin.

I'm very happy with this and would recommend it to those just starting out, especially if they are familiar with code and can follow fairly basic set up instructions.

Easy to work with once you get it set up. Nice templates, and easy to make your own if you know a bit of code. The best of the best free email servers. Great deliverability!

Took a bit to get it set up, but once set up it was well worth it. Missing some of the more advanced features.

100% recommend to new users, as well as users looking to migrate who have lists approaching the 1000 free subs offered by other services!

- 2500 free subscribers, which is great for building your list
- included campaign landing page, so you don't even need a website to starting building your list.
- lots of stats and insights into your campaigns!

- Not a big player yet, so very little integration into WordPress form services.

EmailOctopus is a very cost-effective email marketing tool. It offers great integration and highly scalable to reach and interact with subscribers. I recommend this email marketing tool. Worked great.

EmailOctopus is a simple solution for business marketing. It offers very easy to start a campaign with the option to design your own email layouts. Auto-reply Feature for every new subscribers. Reports for user engagement.

Honestly, I never had any bad experience. No cons.

I'm using EmailOctopus for my business marketing to increase traffic and sales. Its campaign gives me a responsive experience. Overall, it's good for small scale marketing.

EmailOctopus is the ultimate email marketing platform. It allows me to send multiple emails at a time. Its drag and drop editor gives ease in customization of email UI without any code. Its campaign insights are strict and give every detail about click, bounce rate and user demographics info.

The email schedule and automation is not working reliably.