What is Emailgistics?

Emailgistics is a comprehensive solution for managing team inboxes within Microsoft Office 365. By leveraging its robust workflow and analytics capabilities, it significantly enhances team efficiency and aids in informed decision-making. With Emailgistics, you can seamlessly work within Outlook, ensuring that your email communications remain securely within Office 365. This tool streamlines the email routing process, allowing agents to dedicate their efforts to responding rather than manually sorting through messages. Its tracking features guarantee timely and precise responses to customer inquiries. Automated message routing can direct hundreds of emails to the appropriate team members in mere seconds, which optimizes workflow. Additionally, Outlook's functionality allows for the creation of specific folders for each agent, preventing the loss or duplication of emails. This helps ensure that no important correspondence slips through the cracks, while also allowing your team to maintain professionalism by addressing emails before they escalate. Overall, Emailgistics is an essential tool for teams looking to improve their email management and customer interactions.

Pricing

Price Starts At:
$10 per user per month
Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
Emailgistics
Date Founded:
2019
Company Location:
Canada
Company Website:
emailgistics.com
Edit This Page

Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Emailgistics Categories and Features

Email Management Software

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

More Emailgistics Categories

Emailgistics Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Senior Technical Support
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Email Management

    Date: Aug 15 2020
    Summary

    It allows us to manage our inbound and customer emails on a single platform. We had an overall positive experience with Emailgistics. It helps our team to collaborate.

    Positive

    #1- Works great for customer email support services.
    #2- Easy management for Microsoft 365 services.
    #3- Helps to collaborate and offers easy to assign emails
    #4- Useful insights to study business performance.

    Negative

    #1- We had overall positive experiences with it.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Software Engineer Director
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    No need switching to different tools

    Date: Aug 31 2020
    Summary

    Emailgistics works extremely well for us. It delivers every productive feature to manage our Microsoft 365 email inboxes. We can easily route and assign emails using category to the right person.

    Positive

    With Emailgisitcs we can easily manage internal email inboxes to drive team productivity.
    Reports are robust and allow easy monitoring.
    Reply reminder alert to stay on time.
    Useful interactions to manage without switching to different tools.

    Negative

    No cons, I will update if I face any bad experience.

    Read More...
  • Previous
  • You're on page 1
  • Next