Ratings and Reviews 2 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • BrandMail Reviews & Ratings
    331 Ratings
    Company Website
  • CloudFiler Reviews & Ratings
    24 Ratings
    Company Website
  • Letsignit Reviews & Ratings
    274 Ratings
    Company Website
  • Proton Mail Reviews & Ratings
    108,634 Ratings
    Company Website
  • WiseStamp Reviews & Ratings
    734 Ratings
    Company Website
  • InboxAlly Reviews & Ratings
    136 Ratings
    Company Website
  • Bluepear Reviews & Ratings
    67 Ratings
    Company Website
  • Yoffix Reviews & Ratings
    90 Ratings
    Company Website
  • Fax.Cloud Reviews & Ratings
    1 Rating
    Company Website
  • Lawmatics Reviews & Ratings
    300 Ratings
    Company Website

What is Emailgistics?

Emailgistics is a comprehensive solution for managing team inboxes within Microsoft Office 365. By leveraging its robust workflow and analytics capabilities, it significantly enhances team efficiency and aids in informed decision-making. With Emailgistics, you can seamlessly work within Outlook, ensuring that your email communications remain securely within Office 365. This tool streamlines the email routing process, allowing agents to dedicate their efforts to responding rather than manually sorting through messages. Its tracking features guarantee timely and precise responses to customer inquiries. Automated message routing can direct hundreds of emails to the appropriate team members in mere seconds, which optimizes workflow. Additionally, Outlook's functionality allows for the creation of specific folders for each agent, preventing the loss or duplication of emails. This helps ensure that no important correspondence slips through the cracks, while also allowing your team to maintain professionalism by addressing emails before they escalate. Overall, Emailgistics is an essential tool for teams looking to improve their email management and customer interactions.

What is EmailAnalytics?

Organizations leverage EmailAnalytics to gain a deeper understanding of their daily email interactions and uncover valuable insights. This user-friendly platform prioritizes privacy and security, functioning seamlessly without requiring modifications to current workflows or additional software installations. Users have the capability to monitor the daily volume of emails sent and received by their teams, track the number of distinct contacts they engage with, and identify the spam emails received. By selecting any specific metric, users can explore detailed data, which includes a list of individual emails contributing to the aggregated statistics. Furthermore, the tool enables users to evaluate email traffic on a daily basis and categorize it based on various labels or folders within Gmail and Outlook. It offers an "actual" response time that accurately measures the time taken to reply to emails, alongside a "work hours" response time that focuses solely on interactions during official working hours. Notably, metrics are calculated only for emails that receive replies, ensuring relevance. By integrating their team's email accounts, organizations can make straightforward comparisons and assessments of overall email activity, which can lead to enhanced productivity and refined communication strategies. This exhaustive analysis not only assists in spotting trends but also empowers teams to make data-driven decisions for future communications, ultimately fostering a more efficient work environment.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Outlook

Integrations Supported

Microsoft 365
Microsoft Outlook
Gmail
Google Analytics
Google Cloud Platform
Google Sheets
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft Excel

API Availability

API Availability

Has API

Pricing Information

$10 per user per month
Free Trial Offered?

Pricing Information

$15 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Emailgistics

Date Founded

2019

Company Location

Canada

Company Website

emailgistics.com

Company Facts

Organization Name

EmailAnalytics

Company Location

United States

Company Website

emailanalytics.com

Categories and Features

Customer Service

Alerts / Escalation
Email Management
Performance Metrics
Queue Management
Workflow Management

Email Management

Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management

Categories and Features

Email Management

Not specified

SLA Management

Not specified

Popular Alternatives

Popular Alternatives

Mutant Mail Reviews & Ratings

Mutant Mail

Fresent
QuickFile365 Reviews & Ratings

QuickFile365

Standss (South Pacific) Limited