QEval
QEval is an innovative cloud platform that assists call centers in efficiently managing their quality assurance and compliance requirements. It boasts essential features such as online coaching integration for agents, role-specific access controls, secure recordings, and comprehensive trend analysis. Serving as a multifunctional and intelligent tool for quality monitoring and performance management in contact centers, QEval employs cutting-edge artificial intelligence alongside real-time speech analytics to deliver valuable insights and analytics. This platform enhances the coaching process by providing timely training updates and improving visibility into coaching methodologies, advancing beyond traditional checkbox evaluations. By utilizing AI-powered speech analytics, QEval reveals critical performance insights, including emotional indicators, thereby elevating call center quality monitoring and enabling more effective coaching for agents. Furthermore, this approach not only optimizes performance but also enriches the overall training experience within the call center environment.
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Yodeck
Revolutionary technology tailored for digital signage experts
Yodeck stands out as a premier cloud-based platform for digital signage, delivering unbeatable performance. It energizes your screens with vibrant content that captivates your intended audience right away.
Creating, scheduling, and designing content is a breeze with Yodeck's web-based tools. To effectively communicate with your key demographics, you can utilize eye-catching media such as videos, images, PDFs, Office documents, data dashboards, and social media feeds.
Yodeck ensures robust security and management capabilities suited for enterprises. Its innovative drag-and-drop editing function empowers users to creatively arrange content into visually appealing formats.
Proudly, Yodeck provides an unparalleled digital signage solution, catering to a diverse range of businesses, from small local eateries to major corporations like Delta Airlines, Autodesk, and Adobe. This versatility makes it an ideal choice for any organization looking to enhance its communication strategies.
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Emozo
Emozo offers a unique DIY SaaS platform for Research and Feedback Collection, delivering deep behavioral and emotional insights that empower you to make informed decisions regarding all forms of digital content. By leveraging Emozo's capabilities, you can move past conventional customer data analytics to truly grasp the sentiments and motivations of your audience, thus assessing the impact of your digital content more effectively. The platform can evaluate the performance of various channels, including advertising, applications, and streaming media, whether accessed through web, mobile, social, or television platforms. Emozo's groundbreaking approach merges unconscious responses, such as attention and emotion, with explicit feedback gathered from surveys, thereby facilitating a swift understanding of digital content effectiveness. Utilizing advanced AI technology, Emozo streamlines qualitative research, making it accessible and efficient on customers' devices. Furthermore, Emozo enhances the iterative design and development process while ensuring robust data protection for both your organization and the individuals you serve. This comprehensive solution not only boosts your insights but also fosters a more engaging experience for your customers.
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MorphCast
The MorphCast AI Interactive Video Platform empowers creators to produce captivating interactive videos in just a matter of minutes.
With its integrated Facial Emotion AI, the platform offers cutting-edge interaction features, enabling video content to respond to viewers' facial expressions as they watch.
This innovative tool is designed for professionals and can be accessed for free from both the Microsoft and Mac App Stores, with users only needing to pay for their total viewing minutes; the first 2,000 minutes each month come at no cost.
Additionally, MorphCast includes a robust analytics dashboard that helps users assess the performance and impact of their interactive videos.
By monitoring how content is received, users can refine their audience's experience based on real-time interactions and emotional feedback, significantly enhancing viewer engagement.
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