Excel-like Issue Editor for Jira Verified Customer Reviews (2026)

Project Insight is a strategic project and portfolio management software that gives companies a complete picture of the work happening across their entire organization. Streamline workflows, automate processes, enhance collaboration, and capture project data points from all your teams and systems in one central command center so you can make confident decisions about business. Manage work at the project, program or portfolio levels and integrate with the tools you already use, including Azure DevOps, Jira, Microsoft, Salesforce, and ServiceNow, and HubSpot to eliminate the need to manually key in data across teams. With the most views of any project management platform, teams can keep tabs on assignments, status, risks, resources, capacity, schedules, budgets, and more. Project Insight also offers free view only seats for clients. The power of AI can be used to assign action items after meetings, predict future capacity, balance workloads, & select the right resources. Additional AI-powered features include what if simulations to generate tradeoffs when priorities change and AI-generated project templates (WBS). Whether you are moving from basic spreadsheet project tracking or you have a sophisticated PMO with a complex web of unique business processes, Project Insight has the broad feature set to help you grow as you go. Our onboarding teams are known for being the best in the business and our platform can be fully customized to manage projects and data the way your company needs to.

Zendesk functions as a powerful customer support platform designed to enhance support workflows and elevate the customer experience. It provides a comprehensive set of features, including AI-driven automation, messaging capabilities, live chat options, and customizable workflows, allowing businesses to offer personalized and effective assistance across multiple channels. Additionally, the platform seamlessly integrates with various other applications and delivers real-time analytics, which help organizations make well-informed, data-driven decisions. Suitable for businesses of all sizes—from new startups to large enterprises—Zendesk emphasizes scalability, security, and user satisfaction. By offering such adaptable solutions, it ensures that companies can flexibly modify their customer service strategies to keep pace with changing demands, thereby fostering long-term relationships with their clients. This adaptability is crucial in a fast-evolving market where customer expectations are continually on the rise.

Every Jira Issue comes equipped with Excel functionalities. Leverage over 450 widely-used Excel formulas, charts, tables, and graphs directly within Jira issues. Functions such as SUM, AVERAGE, and VLOOKUP are at your disposal, ensuring a user-friendly experience similar to that of a spreadsheet while managing Jira data. With our bi-directional Jira mapping capabilities, you can effortlessly read and write Jira field mappings. This means you can display Jira field values within table cells and transfer data from those cells back into the corresponding Jira fields. Additionally, you can swiftly import your existing Excel files into our Excel-like Jira Tables, fostering enhanced collaboration and teamwork. This integration streamlines the process, removing the necessity for tedious manual data entry and significantly optimizing your workflow. Furthermore, this feature not only saves time but also allows teams to focus on more critical tasks.