What is FeedbackExpress?
You can now easily commence official Amazon rating requests by leveraging the same system that drives the Request a Review feature in Seller Central, eliminating the need for manual clicks on each order and alleviating compliance worries, as the entire process is automated and fully compliant with Amazon's policies. In 2019, eDesk broadened its services by acquiring FeedbackExpress, a well-regarded tool designed to improve Amazon feedback and safely bolster seller reviews. Over the years, we have gathered essential insights from FeedbackExpress users and integrated them into the eDesk Feedback product that is now widely appreciated. FeedbackExpress users have favored the eDesk Feedback solution for its compliant and automated method of securely collecting feedback and reviews. Furthermore, they appreciate the capability to obtain reviews across various platforms, such as Amazon, eBay, Trustpilot, and Google My Business, which greatly enhances their online store conversions. This cohesive strategy not only simplifies the feedback collection process but also elevates the overall customer experience across a range of online marketplaces, fostering customer loyalty and encouraging repeat business. By consistently improving these systems, eDesk ensures that sellers remain competitive in an ever-evolving market.
Pricing
Price Starts At:
$20 per month
Integrations
No integrations listed.
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Screenshots and Video
Company Facts
Company Name:
FeedbackExpress
Company Location:
United Kingdom
Company Website:
www.edesk.com/feedbackexpress/
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Webinars
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
FeedbackExpress Categories and Features
Customer Experience Software
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis