FirstVisit Reviews

CareLineLive is an all-in-one cloud-based home care management software founded in 2014 by Managing Director Josh Hough. The company is part of MAS Technicae Group & received majority investment from Accel-KKR in 2025. CareLineLive serves domiciliary care providers across seven countries, with primary operations in the United Kingdom and Australia. The software supports hundreds of care providers delivering care to thousands of service users daily. CareLineLive provides cloud-based care management software that integrates staff rostering, electronic medication records (eMAR), care planning, payroll automation, and client invoicing. The platform operates across three integrated systems: the Management Portal, the Carer Companion App, and the Care Circle Portal. The software is designed for home care agencies, domiciliary care and supported living providers, local authorities, and NHS trusts managing community care services. CareLineLive is certified to ISO 27001 (information security) and ISO 9001 (quality management), recertified by QMS International in 2022. The company holds Cyber Essentials Plus accreditation from the UK Government and is compliant with the NHS Data Security Protection Toolkit (DSPT). CareLineLive is listed as a NHS England Assured Supplier of Digital Social Care Records (DSCR) systems & is an approved supplier on UK Government G-Cloud 14. The software meets Professional Record Standards Body (PRSB) standards for the About Me & Personalised Care & Support Plan Standards. CareLineLive includes: Electronic Medication Administration Records (eMAR) for medication management Care rostering software with AI-assisted scheduling Carer Companion mobile app for Android & iOS Care Circle Portal for family member access GP Connect integration for NHS patient records Payroll and invoicing automation CQC compliance tools for UK care providers Fully managed handsets with remote wipe MOA Benchmarking's audit tool for CQC/CIW compliance

Aaniie has created a comprehensive SaaS platform for caregiver workforce management and point-of-care services, integrating innovative technologies to enhance home care across all stages of life, from childcare through to senior support. The platform employs cutting-edge connected technologies and proactive analytics to deliver improved patient outcomes, streamline administrative operations, and boost profitability for care providers. By utilizing advancements such as gamification and automation, Aaniie addresses critical challenges in staffing and retention within home and community-based care, all while enhancing the overall experience for users and clients alike. Furthermore, Aaniie's solutions promote best practices in home care and actively foster greater involvement among caregivers, clients, and their families, which ultimately results in higher satisfaction and better health outcomes for everyone involved. The commitment to innovation positions Aaniie as a leader in transforming the landscape of home care services.

eRSP™ is recognized as the leading cloud-based software solution for managing home care services, featuring customizable tools for client management, scheduling, billing, and payroll that cater to a variety of care types, including companion care, special needs, assisted living, and skilled services. Launched in 2002, eRSP™ was the pioneering cloud-based platform specifically designed for the private duty home care industry. It has adeptly adapted to the evolving landscape of home care, merging cutting-edge features with deep knowledge of service delivery to enhance agency operations. This software serves as an excellent resource for organizations involved in both private duty and skilled nursing care. Moreover, the eRSP™ Medicaid/Insurance suite enables agencies to optimize their workflows by consolidating essential business functions into a single, integrated solution. Our ongoing partnership with the Supported Living Community aims to create a customized eRSP™ offering that empowers organizations dedicated to helping individuals with developmental disabilities achieve independent living. Additionally, our strong focus on customization guarantees that every agency can effectively address the distinct needs of their client base, fostering better care outcomes and satisfaction. Ultimately, eRSP™ not only enhances operational efficiency but also enriches the overall quality of care delivered in the home care sector.