
Pylon serves as a comprehensive support platform tailored for contemporary B2B enterprises.
We equip post-sales teams with essential tools such as ticketing software, an omnichannel approach for B2B communications (including Slack Connect and Microsoft Teams), an interactive chat widget, a robust knowledge base, an AI-powered support bot, along with customer marketing and account management solutions.
Our platform is designed specifically to address the unique needs of B2B businesses, enabling you to assist customers on their preferred channels while facilitating various support tiers. Our AI feature can generate support articles derived from previous issue resolutions, while our Triggers help formalize workflows and business processes. Additionally, with Macros, you can efficiently handle frequent inquiries. Engagement tracking allows for the dissemination of updates, newsletters, and new feature announcements to your clients. All customer information is meticulously organized and accessible in one centralized location, providing stakeholders with a comprehensive view of their team's ongoing concerns.
If you're considering utilizing Slack for customer support, we would love to connect, as our users typically manage over 180 customer channels. The integration of these tools not only enhances communication but also streamlines the support process, leading to higher customer satisfaction and improved operational efficiency.
Learn more
ROLLER is dedicated to helping attractions and leisure venues operate more efficiently and grow revenue. With over 3,000 customers in 30+ countries—including well-known brands such as Sky Zone, We Rock the Spectrum, American Dream, Flip Out, Oxygen, and Jumpsquare—we’ve built a platform that reflects the real-world needs of the industry. We work with a diverse range of venues, from play centers and climbing gyms to amusement parks, bowling centers, zoos, and aquariums.
As a complete venue management solution, ROLLER brings together everything operators need to run their business in one place. Our platform combines online ticketing, POS, membership management, payments, and waivers to reduce complexity and improve efficiency. By connecting every part of the guest journey, ROLLER helps businesses increase revenue, streamline operations, and deliver better experiences at scale.
Learn more
Flipsnack
Flipsnack is an online publishing platform that enables users to design interactive digital publications from the ground up or utilize a quick PDF-to-flipbook conversion tool to enrich existing documents, captivating readers and providing them with an unforgettable experience. Transition your printed catalogs into the digital realm, taking a more eco-friendly and economical approach for your business. By leveraging robust features such as hyperlinks, social media buttons, videos, GIFs, audio clips, engaging photo slideshows, interactive tags, product tags, shopping lists, customizable lead forms, and various embeds, you can differentiate yourself from the competition while maintaining brand integrity and tracking performance with detailed analytics. This comprehensive tool not only streamlines the publishing process but also enhances customer interaction, helping to foster a deeper connection with your audience.
Learn more
Simplebooklet
Our platform offers distinctive features that cannot be found on any other flipbook marketing service. Simplebooklet transforms online marketing into an enjoyable and interactive experience, providing options like various transitions, customized hyperlinks, and video narration. Each subscription tier unveils additional capabilities, allowing you to select the option that best aligns with your business needs. You can start with a complimentary Simplebooklet to explore the enhancements you can make to your online marketing and communication strategies. Our conversion feature makes it easy to activate existing links such as email addresses, phone numbers, and websites within your new Simplebooklet. With our publishing tools, you can effortlessly share your Simplebooklet through email, social media platforms, embed it on your website, or present it as a video. To ensure that your audience perceives the content as credible, you have the option to incorporate your logo and domain. Additionally, you can provide engaging context to your content by narrating each page in your Simplebooklet, making it even more relatable for your audience. This adds a personal touch that can elevate your marketing efforts significantly.
Learn more