FocusPoint360 Reviews

ROLLER is dedicated to helping attractions and leisure venues operate more efficiently and grow revenue. With over 3,000 customers in 30+ countries—including well-known brands such as Sky Zone, We Rock the Spectrum, American Dream, Flip Out, Oxygen, and Jumpsquare—we’ve built a platform that reflects the real-world needs of the industry. We work with a diverse range of venues, from play centers and climbing gyms to amusement parks, bowling centers, zoos, and aquariums. As a complete venue management solution, ROLLER brings together everything operators need to run their business in one place. Our platform combines online ticketing, POS, membership management, payments, and waivers to reduce complexity and improve efficiency. By connecting every part of the guest journey, ROLLER helps businesses increase revenue, streamline operations, and deliver better experiences at scale.

Silverware is built for hospitality environments where complexity is the norm—not the exception. Designed for hotels, resorts, and multi-venue properties, Silverware supports thousands of outlets that require centralized control without sacrificing local flexibility. The platform spans core Point of Sale, mobile and contactless guest experiences, enterprise administration, payments, loyalty, kiosks, and kitchen operations—delivered as a single, integrated ecosystem. Operating in more than 20,000 venues across 35+ countries, Silverware connects seamlessly with leading PMS, accounting, and hospitality systems through 170+ integrations, enabling a unified view of guests, revenue, and operations across every outlet. Real-time reporting, multi-revenue-center management, and enterprise-grade reliability give operators the confidence to scale without disruption. Backed by hands-on implementation, 24/7 support, and a partnership-driven approach, Silverware is trusted by hospitality leaders who need technology that performs under pressure—and grows with their business.

We offer a comprehensive solution tailored for activity-based businesses that encompasses online booking, waivers, point of sale, customer relationship management, lead management, food and beverage services, and much more. Unlike our competitors, who primarily emphasize "Retail" and "Online Bookings," many existing solutions overlook essential operational needs such as point of sale systems, cash management, and waiver processing. Furthermore, they tend to neglect the intricate requirements of corporate and group events, which represent a significant share of the revenue generated within the entertainment sector. Our software enhances your facility's operational efficiency by effectively managing capacity and visitor flow, facilitating self-service reservation modifications, and integrating seamlessly with Quickbooks for financial management. With our all-in-one software solution, you get everything from online bookings and group reservations to cash and credit card point of sale, digital waivers, merchandise handling, kitchen capacity, and facility resource management—all consolidated within a single customer database, along with a host of additional features. You can also customize email and SMS communications with your clients, triggered by specific conditions that you set to enhance customer interaction. Our platform is trusted by a wide range of venues, including water parks, adventure parks, laser tag arenas, paintball fields, axe throwing venues, and even u-cut Christmas tree farms, demonstrating its versatility across various entertainment sectors. Overall, we empower businesses to streamline operations and boost revenue through a uniquely integrated approach.