FuelCloud Reviews

Awesome program. Easy and efficient in both the app and software.

The system is easy to use and make tracking fuel costs so much more efficient. The app is easy for the employees too.

Nothing to complain about. The systems works as it should.

The concept and feature are good, however, if the integrity of the data is unreliable, it has no substance.

>Information is updated routinely
>Reports are useful with the ability to export
>Input interface is user-friendly

>The data is unreliable.
>Customer service follow-up

Overall, we have had a positive experience with our FuelCloud system. We have a total of 6 locations we run fuel out of daily. As a member of the implementation team and the administrator, it is a very straightforward, easy to use system.

The mobile app is easy to use. When in range, the connection to the CloudBox works great. Gives us peace of mind that we can track who is filling and what is being filled.

When CloudBox is inside of tin building, connectivity can have connection issues. Usually getting closer resolves the issue.

Extreme cold seems to spark a few minor metering issues.

Overall, as an administrator, I like the use of the system. And as a company, I know it has helped to reduce (practically eliminate) the number of gas station trips our employees make daily. And it greatly reduces the number of receipts our accounting person has to deal with.

I like the ease of use of the system. It's easy to add/remove/update drivers & vehicles. It's clear to see the activity on the account. The reports that we can run help us to see an overview of it all.

I don't believe that we've had any issues with FuelCloud.

Overall, it has helped our company cut down on spending for fuel and preserve time, allowing us to accomplish more in the day. We have experienced some issues, but were able to get in contact with the support team after a while which was communicative and helpful.

I am the administrator for the FuelCloud program at a plumbing & HVAC company, which uses many vehicles to transport our employees to and from job sites, as well as various gas-powered tools for things like excavations. The availability of gas as well as at a lower price than if using traditional gas stations helps our company save so much money and time. It has significantly cut down on wasted time, especially in the mornings as employees refuel their vehicles.

We have had some issues with the user app for our employees, as well as the hardware not being able to connect to the wifi which services the whole property, so should not be an issue but unfortunately is. We did have a bit of trouble getting in contact with support, but once we were able to it was a positive experience.

Big or small companies trying to accurately keep track of fuel costs, this is the way to go! We are beyond pleased.

Super easy to set up and use. Highly recommend! We have only just started using this software to track fuel costs and have found it to be the perfect solution to cost fuel to accurately apply fuel costs to projects in progress. The software was painless to set up.

To date, we have not experienced any negative qualities with and/or using this product.

I can give overall experience A. Can not really say anything negative about it. The customer service is fantastic whenever you need help. They are all the time checking in to see how things are going. Overall easy to use and very friendly for even those that aren't computer savvy

One of the easiest to navigate
Simple to change placements or restrictions
Lots of options add and take away without headache

Wishing the reports would be a little easy to edit and simplify

Pretty good so far. If the recent fuel information can be updated automatically when the provider brings fuel at current rates, our cost could be more representative of our actual expenses.

Easy to use. Keeps track of usage and who gets fuel. Dashboard is user friendly. App can be installed on multiple devices.

Updating fuel cost manually. Fuel provider is using a different system of fuel cloud that can't be integrated, which could streamline the process. The service fee is a little pricey at $250 a month, but the alternative of someone stealing fuel makes up for it..

My overall experience with the system has been a good one and I do not have any complaints. Very user friendly.

Keeps track of our fuel by department.
Provides great accountability.
Easy to use and easy to set up.

I have not experienced any cons since I have started using the Fuel Cloud.

It has been a positive experience overall. We did have an issue with the system and Fuel cloud sent a rep out and got it back on.

It helps us control: Who gets fuel, When they can access fuel, and We can limit how much fuel they can pump.
It also keeps track of how much fuel each person pumps for every transaction. It makes it easy to see who is using the most fuel.
It can tell you how much fuel you have on hand.

It does not monitor how much fuel is delivered. I have to manually enter the quantities delivered.
It is easy to bypass and pump fuel unmonitored.

Overall my experience has been great and I'd definitely recommend it to other people. I really like being able to activate the pumps from my phone.

Being able to pull up to the pump and activate it without ever getting out and swiping a card is great. Not only is it easier, but it's more secure. You actually physically see a discount right at the pump, there are no service fees for cards, because there are no cards. Tracking of all your different fuels, trucks and employees is a plus. No need to collect receipts, because it's all right on your account and easy to access.

I haven't found anything I don't like about fuel cloud, except depending on who provides it, you are limited to using certain stations, unless you have your own onsite Fuel station.

I think it would be great if the staff could show a bit more compassion and really take the time to work through issues instead of just making excuses. It would also be really helpful if they could collaborate with the fuel companies to find solutions, rather than simply telling customers that things are the way they are. It seems like there are quite a few little issues with the system that could be easily resolved!

The app is incredibly user-friendly and simple to use! It has really made the transition from visiting fueling stations to having fuel tanks right in our yard a breeze. Our team of over 50 employees couldn't be happier!

The cloud data is not aligning with the information in the fuel tanks, and we are consistently receiving low alerts shortly after the tanks have been filled. We have synchronized our cloud data frequently, which has been quite frustrating. The cloud system should accurately recognize the data we input.

Very happy with this product. It has a great ROI and is simple to use. Our team of field workers have no issues when fueling vehicles.

Very simple to setup and use. Keeps our fuel tanks secure and only allows our team with access into the system. The reporting features are great as well!

Sometimes the app doesn't connect but that is rare.

Saves me a lot of time for IFTA reporting and can track by person/truck. It can help keep employees honest and limit fuel use if needed.

Easy for our drivers to use. We can track by truck, person or see all the daily transactions. We primary went to it for tracking on road diesel in our semi and other vehicles. We use it primary to help IFTA reporting and to keep employees honest. It has features to set limits but we don't do that at this time.

Our fuel supplier won't let us prepay or sign up for an entire year at a time.

We are very happy with our FuelCloud experience and continue to add the same program to our additional yards as we grow. Great product.

Ease of inputting vehicles or equipment and assigning fuel type, ease of tracking fill-up history and tank levels, app connects quickly to the system and able to work at multiple locations.

We have not seen any negatives about the products in our use.

This has made our life so much easier. User friendly for all admin and staff, wish we would have done it years ago.

Fuel cloud made something we have been doing manually so EASY. 10/10 recommend . This is a no brainer for any outfit with more than 1 work truck.

I have nothing bad to say about this product. It is awesome.

Would recommend to anyone with a fuel tank on the facility. Ease of use for administrator and end user is one of the best things. The reporting allows us to dial in on our fuel usage and costs.

Very simple to set up and manager from an Administration position. Easy to train end users
Scheduled reporting
Easy to add and remove drivers and equipment
Good response time with issues

Connectivity issues every once in a while, when using phones/tablets separate from Cloud box tablet.

Ease of use for drivers and service is exceptional. Great for tracking fuel consumption per vehicle.

Program is easy to use. Service is always fast and professional. Great company to work with when dealing with a fleet.

Nothing bad to say about FuelCloud. I have not had any issues that were not resolved quickly.