Our autodialer solution is designed to streamline various communication processes including sales calls, payment collection, and appointment notifications. Additionally, it is capable of facilitating mass emergency voice broadcasts.
This versatile system is perfect for telecommunications companies or businesses offering call center solutions. It features a multi-tenant architecture with billing options, can be customized with white-labeling, and is cost-effective as users can select their preferred Voice Provider.
By efficiently handling busy signals, disconnected lines, and unanswered calls, our autodialer software can significantly boost productivity; it also passes calls to live agents and leaves messages on answering machines when necessary. This functionality ensures that no potential opportunity is missed, making it a valuable tool for any organization looking to enhance its communication efforts.
Learn more
Most contact centers are stitched together from tools that don't talk to each other — a phone system here, a chatbot there, a support queue that loses context the moment it changes hands. Dialpad Contact Center replaces that patchwork with one AI-native platform where voice, digital, and human agents work from the same intelligence.
The difference is agentic action. Rather than summarizing a call after the fact, Dialpad's AI agents reason through the issue in real time and carry it to resolution on their own — no handoff required unless one actually adds value. Voice and data stop living in separate silos, so every channel feeds the same connected picture of the customer.
That connected picture gets smarter with use. Dialpad is already past 775 million AI recaps, and every conversation adds to a base of intelligence that keeps improving resolution speed, agent output, and customer satisfaction over time. It's all run through Dialpad's Guardian layer, which keeps AI behavior secure, auditable, and within the boundaries enterprises expect.
The result: up to 80% of tickets resolved without a person touching them, and a support team that spends its time on the cases that actually need human judgment — intelligence doing the routine work, people handling what matters.
Skeptical an AI contact center can deliver on that? Dialpad's Proving Ground lets you pilot and measure real ROI before you commit, rather than adopting on promises alone.
Learn more
Cartesia Sonic-3
The Cartesia Sonic-3 represents a cutting-edge advancement in real-time text-to-speech (TTS) technology, delivering remarkably lifelike and expressive voice outputs with minimal latency, thus facilitating AI systems to participate in discussions that closely mimic human dialogue. Employing a complex state space model architecture, this innovative solution ensures high-quality speech synthesis, allowing audio generation to initiate within a rapid timeframe of 40 to 100 milliseconds, which fosters a seamless conversational flow devoid of any perceptible interruptions. Designed explicitly for conversational AI scenarios, Sonic-3 acts as the vocal interface for AI agents, transforming written language into speech that captures a wide array of emotions such as enthusiasm, compassion, and even laughter. Furthermore, with its support for over 40 languages and the capability to adapt to various accents, developers are equipped to create applications that deliver outstanding quality and accessibility for users worldwide. This adaptability not only fulfills the diverse requirements of numerous markets but also significantly boosts user engagement through its remarkably realistic vocal outputs. As a result, the Sonic-3 model stands out as a powerful tool in enhancing communication between AI and users.
Learn more
Cartesia Sonic-3.5
Sonic 3.5 is Cartesia's pinnacle of text-to-speech innovation, designed for fluid voice synthesis with a remarkable latency of less than 90 milliseconds and the capability to communicate in 42 languages. This advanced model excels at following transcripts accurately, vocalizing confirmation codes, and interpreting heteronyms seamlessly without requiring any preprocessing, all while embodying the expressive qualities necessary for authentic conversations. Its objective is to deliver speech that rivals native quality across a wide range of languages, prioritizing audio clarity in every output and eliminating any need for post-production adjustments. Sonic 3.5 stands out by providing high-fidelity audio, making it particularly suitable for production settings where quality, speed, and dependability are crucial. The model features a captivating conversational style with effective pacing and a genuine emotional spectrum, which is specifically tuned for various support and agent transcripts. Additionally, it articulates alphanumeric sequences—like order numbers, phone numbers, IDs, and email addresses—naturally in all supported languages, while its context-aware English pronunciation guarantees that words such as "read," "bass," and "bow" are articulated correctly according to their textual context. This remarkable sophistication in voice generation significantly enriches the user experience, positioning Sonic 3.5 as a frontrunner in the realm of text-to-speech technology. With its continuous enhancements, Sonic 3.5 promises to reshape how we interact with digital voices in the future.
Learn more
