With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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Gemini Enterprise Agent Platform is an advanced AI infrastructure from Google Cloud that enables organizations to build and manage intelligent agents at scale. As the evolution of Vertex AI, it consolidates model development, agent creation, and deployment into a unified platform. The system provides access to a diverse library of over 200 AI models, including cutting-edge Gemini models and leading third-party solutions. It supports both low-code and full-code development, giving teams flexibility in how they design and deploy agents. With capabilities like Agent Runtime, organizations can run high-performance agents that handle long-duration tasks and complex workflows. The Memory Bank feature allows agents to retain long-term context, improving personalization and decision-making. Security is a core focus, with tools like Agent Identity, Registry, and Gateway ensuring compliance, traceability, and controlled access. The platform also integrates seamlessly with enterprise systems, enabling agents to connect with data sources, applications, and operational tools. Real-time monitoring and observability features provide visibility into agent reasoning and execution. Simulation and evaluation tools allow teams to test and refine agents before and after deployment. Automated optimization further enhances agent performance by identifying issues and suggesting improvements. The platform supports multi-agent orchestration, enabling agents to collaborate and complete complex tasks efficiently. Overall, it transforms AI from a productivity tool into a fully autonomous operational capability for modern enterprises.
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TML-interaction-small
TML-Interaction-Small is a real-time multimodal interaction model developed by Thinking Machines Lab to enable scalable human-AI collaboration through continuous interaction across audio, video, and text. The model is designed to overcome the limitations of traditional turn-based AI systems by allowing humans and AI to communicate more naturally through simultaneous perception, speech, visual understanding, interruptions, and collaborative reasoning. Instead of relying on external dialog management systems or separate real-time scaffolding, TML-Interaction-Small handles interaction natively through a time-aware architecture built around continuous 200ms micro-turn exchanges. This architecture allows the model to process streaming input and generate output concurrently while maintaining awareness of silence, interruptions, overlap, timing, and visual context. The model is capable of responding proactively to spoken and visual cues, enabling interaction patterns such as live translation, contextual interruptions, visual monitoring, simultaneous speech, live commentary, and continuous conversational collaboration. TML-Interaction-Small also coordinates with an asynchronous background reasoning model that performs deeper reasoning, tool usage, web browsing, and longer-horizon tasks while the interaction layer remains present and responsive throughout the conversation. Thinking Machines Lab designed the system to reduce the collaboration bottleneck in modern AI workflows by enabling humans to stay continuously involved in AI-assisted processes rather than being pushed out by fully autonomous systems. The model uses a multimodal streaming architecture with lightweight audio and visual processing pipelines, encoder-free early fusion techniques, optimized streaming inference infrastructure, and batch-invariant kernels for low-latency performance and training stability.
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Cartesia Sonic-3.5
Sonic 3.5 is Cartesia's pinnacle of text-to-speech innovation, designed for fluid voice synthesis with a remarkable latency of less than 90 milliseconds and the capability to communicate in 42 languages. This advanced model excels at following transcripts accurately, vocalizing confirmation codes, and interpreting heteronyms seamlessly without requiring any preprocessing, all while embodying the expressive qualities necessary for authentic conversations. Its objective is to deliver speech that rivals native quality across a wide range of languages, prioritizing audio clarity in every output and eliminating any need for post-production adjustments. Sonic 3.5 stands out by providing high-fidelity audio, making it particularly suitable for production settings where quality, speed, and dependability are crucial. The model features a captivating conversational style with effective pacing and a genuine emotional spectrum, which is specifically tuned for various support and agent transcripts. Additionally, it articulates alphanumeric sequences—like order numbers, phone numbers, IDs, and email addresses—naturally in all supported languages, while its context-aware English pronunciation guarantees that words such as "read," "bass," and "bow" are articulated correctly according to their textual context. This remarkable sophistication in voice generation significantly enriches the user experience, positioning Sonic 3.5 as a frontrunner in the realm of text-to-speech technology. With its continuous enhancements, Sonic 3.5 promises to reshape how we interact with digital voices in the future.
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