Moneypenny
Moneypenny delivers exceptional, 24/7 customer service through live answering, chat support, and omnichannel solutions. Businesses can customize their plans, selecting from features like call forwarding, scripted responses, appointment scheduling, and order processing. The platform also integrates the cutting-edge AI Receptionist, a fully automated service that provides personalized, conversational responses based on deep insights and verbal cues. When necessary, calls are seamlessly transferred to expert human receptionists for more complex inquiries. With AI-driven automation and human support, Moneypenny ensures efficient, personalized service that enhances customer experience while lowering operational costs.
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ALICE Receptionist
ALICE Receptionist stands out as the premier, comprehensive solution for Visitor Management and Lobby automation on the market. It uniquely employs A.I. video avatars to welcome visitors upon their arrival, guiding them through the check-in process and allowing interaction with staff via live two-way audio and video through the ALICE kiosk.
The Windows-based platform integrates guest registration, automated greetings, A.I.-driven avatar instructions, and seamless real-time connections between guests and employees.
Reach out to our sales team today to discover how ALICE Receptionist can enhance and streamline the visitor experience in your establishment. By choosing ALICE, you invest in innovation that transforms the way guests interact with your organization.
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Vicky Virtual
Keep your current phone number while we provide you with a unique local or toll-free number specifically designed for your business needs. You have the option to forward your existing calls to this new number or use the one we create for your website and promotional materials. Vicky will efficiently handle incoming calls, offering a personalized greeting, scheduling appointments, taking messages when you're unavailable, connecting callers to the right team members, answering questions, and sharing vital information about your services. Our skilled receptionists, located in the US, excel at distinguishing different types of calls, which include potential clients, existing customers, urgent inquiries, and more, ensuring each is managed according to your preferences. Additionally, you can choose to forward or not forward calls at your convenience, whether consistently, for a few hours daily, or just on select days of the week. This flexible system guarantees that you remain connected while projecting a professional image for your business, allowing you to focus on what truly matters—growing your enterprise. With our dedicated support, you can rest assured that all calls are handled with care and attention to detail.
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Conversational
Clients expect quick responses when they reach out for assistance. We meet these expectations, enabling you to deliver outstanding service that leaves a lasting impression. Our virtual receptionists, based in North America, engage with callers as if they were present in your office. Your focus is essential for your business's prosperity, and we help you keep it directed toward what matters most. When a call arrives during the times you've designated for Conversational to take calls, a dedicated receptionist answers with a tailored message that aligns with your brand identity. They follow your specific guidelines for handling calls, whether that involves setting up appointments, responding to common inquiries, or recording messages. You receive immediate updates about calls, messages, and new appointments, all seamlessly added to your calendar, so you’re always in the loop. This comprehensive support guarantees that your clients feel appreciated and cared for at all times, fostering a strong relationship between your business and its customers. Ultimately, our service not only enhances client satisfaction but also contributes to the overall efficiency and effectiveness of your operations.
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