Genuity Verified Customer Reviews (2026)

Most MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up. That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them. On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost. Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.

Setyl is a cloud-based IT asset and license management (ITAM) software that seamlessly integrates with your current tech stack through 100+ integrations. The platform gives you complete visibility and control over hardware assets and equipment, software licenses, SaaS subscriptions, vendors, users, and spend in one place. Use Setyl to: 1. Gain full visibility over your IT assets and software licenses — the who, what, why, where, and when. 2. Simplify, automate, and scale daily IT operations, including employee onboarding and offboarding. 3. Eliminate wasted IT spend. 4. Prepare for security audits and stay compliant, including with SOC 2, ISO 27001, and more. With its intuitive interface, 100+ out-of-the-box integrations, and support from the Setyl team at every step, the platform is fast to deploy, easy to use, and built for collaboration. Key features include: • IT asset and license inventory • Full asset lifecycle management • Software and SaaS subscription renewal tracking • License rightsizing • Employee onboarding and offboarding workflows • SOC 2 and ISO 27001 compliance • Vendor audits and due diligence • IT spend management • 100+ integrations and API access Integrations include: Microsoft 365 and Entra, Google Workspace and Cloud Identity, Okta, JumpCloud, Intune, Jamf, NinjaOne, Iru, Lansweeper, Tenable, Datto, Addigy, ConnectWise, CrowdStrike, Adobe, Slack, Zoom, BambooHR, HiBob, Factorial, Workday, Personio, NetSuite, Jira Service Management, Zendesk, and more. By consolidating all these functionalities, Setyl helps organizations make informed IT decisions and enhance operational efficiency.

Identity is now the fastest-growing attack surface in the enterprise, and the hardest one to govern. Josys is the AI-native platform that closes that gap: it discovers, governs, and secures every identity, human, machine, and AI agent, across every application you run. Policy-led governance is at the core: define access policies once, and Josys enforces them autonomously, surfacing risk, controlling access, and remediating identity threats in real time without manual intervention. More than 1,000 organizations and MSPs rely on Josys to turn identity risk into an autonomously governed advantage. Visit josys.com to learn more.