Level 6
Level 6 presents a wide range of solutions, including adaptable reloadable debit cards and customized software, all designed to boost the efficiency and cost-effectiveness of your current incentive programs. If you are in the midst of launching a new initiative, our approachable minimum requirements enable you to bring your vision to life with just a quick phone consultation. Discover how our state-of-the-art technology and streamlined processes can potentially reduce your management expenses by 30% or more. We recognize that developing and implementing a successful incentive program can be quite challenging. Our team is composed entirely of professionals with client-facing experience, ensuring that your needs are always prioritized in our strategies. Notably, we have maintained a flawless record, never losing a client project to a competitor, highlighting our unwavering dedication to excellence. Learn about the distinctive qualities that set Level 6's services apart from others in the market. Our incentive programs are designed to yield impressive results, and we are so confident in the measurable returns on investment that every Level 6 contract includes generous exit clauses for our clients. Additionally, we offer a customized program website, a thorough collection of documentation, verification of submissions, and dedicated customer support through both email and phone to guarantee a smooth experience for you and your participants. Your success remains our foremost goal, and we are committed to assisting you at every stage of the process, ensuring that all your requirements are met comprehensively.
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QEval
QEval is an innovative cloud platform that assists call centers in efficiently managing their quality assurance and compliance requirements. It boasts essential features such as online coaching integration for agents, role-specific access controls, secure recordings, and comprehensive trend analysis. Serving as a multifunctional and intelligent tool for quality monitoring and performance management in contact centers, QEval employs cutting-edge artificial intelligence alongside real-time speech analytics to deliver valuable insights and analytics. This platform enhances the coaching process by providing timely training updates and improving visibility into coaching methodologies, advancing beyond traditional checkbox evaluations. By utilizing AI-powered speech analytics, QEval reveals critical performance insights, including emotional indicators, thereby elevating call center quality monitoring and enabling more effective coaching for agents. Furthermore, this approach not only optimizes performance but also enriches the overall training experience within the call center environment.
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AI Foundation
Facial features, physical forms, auditory perceptions, emotional responses, and both cognitive and emotional intelligence can be seamlessly incorporated into various platforms such as applications, websites, live interactions, and diverse media formats. Your AI-native Human embodies a face and emotions, enabling it to engage in conversation, listen attentively, and build rapport through dialogue. This AI-native Human possesses the capacity for thought, reasoning, adaptability, and learning, which enhances the depth and significance of interactions with users. Our platform allows your audience to connect with AI-native Humans across all mediums, locations, and times. Functioning as both a commercial and non-profit entity, we share a common objective: to democratize the advantages of AI, making it accessible to everyone worldwide so that individuals can actively participate in shaping their future. Our emphasis lies in creating AI interfaces and innovative applications that augment human capabilities rather than merely producing avatars that substitute genuine human effort. Moreover, we aim to bridge the gap between varied industry research, developing integrated tools that prioritize the welfare of individuals and society at large. As we advance, we envision a future where technology and humanity thrive together, fostering an environment of mutual growth and understanding. Ultimately, our mission is to inspire collaboration between AI and people, paving the way for a more connected and empathetic world.
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Affect Lab
A consumer insights platform centered on technology, designed specifically for Insights teams, facilitates the mapping of insights across a range of media, digital platforms, and shopper engagements, which in turn helps in crafting emotionally impactful customer experiences while refining the customer journey to increase conversions and collect data related to emotions, attention, engagement, and visibility. Additionally, it acts as a resource for usability testing and analytics for UX teams, allowing them to measure user focus, interaction, and emotional responses as users navigate their experiences, while also enabling the evaluation of prototypes, mockups, websites, applications, and chatbots to identify vital UI elements that capture consumer interest, ultimately resulting in user experiences that are emotionally refined and boost conversion rates. Moreover, the platform harnesses Emotion Insights to develop enhanced customer experiences, employing Facial Coding APIs to evaluate emotional reactions at scale, including single and multi-face emotion recognition in everyday environments, along with recorded video emotion assessments. It also supports the testing of various stimuli across multiple formats and channels, such as videos, print ads, planograms, packaging designs, websites, mobile apps, and chatbots, ensuring an exhaustive analysis of emotional feedback. By employing this comprehensive method, brands can effectively establish a profound emotional connection with their audience, which is essential for nurturing loyalty and sustaining long-term engagement. This innovative approach not only captures vital consumer behavior insights but also drives strategic improvements in marketing and product development.
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