GoConnect Reviews

CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the UK and Australia. The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing and the Care Circle portal for friends and family. Subscription includes CQC (Care Quality Commission) and CIW (Care Inspectorate Wales) compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance. Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot. CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty. Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025. Sister companies under the same group include compliance specialist MOA and Australian aged care software provider Health Metrics. CareLineLive includes: Electronic Medication Administration Records (eMAR) for medication management Care rostering software with AI-assisted scheduling Carer Companion mobile app for Android & iOS Care Circle Portal for family member access GP Connect integration for NHS patient records Payroll and invoicing automation CQC compliance tools for UK care providers Fully managed handsets with remote wipe MOA Benchmarking's audit tool for CQC/CIW compliance

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FullCircl stands out as a pioneering orchestration platform, seamlessly aligning regulatory processes with customer acquisition to foster improved business outcomes right from the outset. Our comprehensive global solutions enhance customer acquisition, retention, and revenue growth while effectively managing the risks and compliance issues linked to onboarding, identity verification, fraud detection, financial crime prevention, and continuous monitoring. By minimizing the costs associated with acquiring and serving customers, we pave the way for healthier customer relationships and enable rapid, sustainable growth. With operations extending to 160 countries, FullCircl occupies a distinctive position within a fast-expanding, multi-billion dollar industry. Currently, we proudly serve over 450 clients, support more than 15,000 web application users, conduct upwards of 300 million checks each month, and facilitate the onboarding of over 200,000 customers each year. As part of nCino (NASDAQ: NCNO), FullCircl integrates human expertise, artificial intelligence, and data to lead a transformative movement in the world of regulated business practices, setting the stage for a future where compliance and growth go hand in hand. This innovative approach ensures that organizations are not only compliant but also equipped to thrive in a dynamic market landscape.