What is Goverlan Reach?

Boost your helpdesk productivity and enhance ticket resolution success with Goverlan Reach, a client management tool specifically designed for medium to large enterprises. This software discreetly functions in the background, empowering users to provide remote IT assistance, carry out administrative duties, and manage IT operations with ease. With a solid history of performance, Goverlan Reach is trusted by 13,000 clients who collectively oversee more than 3 million devices, highlighting its industry reliability. As organizations continue to pivot toward remote solutions, Goverlan Reach emerges as an essential asset for IT teams striving to improve their workflows and efficiency. Its comprehensive features and user-friendly interface make it a preferred choice for those seeking to elevate their IT support capabilities.

Pricing

Price Starts At:
$15.00/month/user
Price Overview:
Standard - $29 per month per concurrent tech
Professional - $69 per month per concurrent tech
Enterprise - $129 per month per concurrent tech
Free Trial Offered?:
Yes

Screenshots and Video

GoverlanReach-Multi-MachineScreenMonitor

GoverlanReach-Multi-MachineScreenMonitor

Company Facts

Company Name:
Goverlan Inc.
Date Founded:
1998
Company Location:
United States
Company Website:
www.goverlan.com

Product Details

Deployment
Windows
On-Prem
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Goverlan Reach Categories and Features

Remote Support Software

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Desktop Software

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

IT Management Software

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring