What is Gruvi?
Gruvi is an intuitive customer support platform aimed at teams that need a streamlined support inbox with minimal setup requirements. It provides insightful analytics, timely notifications, and an AI that functions effortlessly, offering a unified inbox that combines chats, social media interactions, and emails. Moreover, Gruvi is equipped with Chloe, our AI assistant, which can handle up to 80% of customer queries while continually adapting based on your website's content, PDF files, or other relevant documents you provide. Unlike other platforms, Gruvi stands out by offering personalized responses through our distinct human empathy engine, which takes into account the history of your customers to ensure responses are aligned with their needs and enhance their overall experience. This cutting-edge strategy not only simplifies the support process but also strengthens customer relationships, making it a valuable tool for any team aiming for exceptional service. By prioritizing customer understanding, Gruvi helps foster loyalty and satisfaction among users.
Pricing
Price Starts At:
$49/month
Free Version:
Free Version available.
Integrations
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Screenshots and Video
Easy inbox for support queries
Company Facts
Company Name:
Gruvi Software
Date Founded:
2025
Company Location:
United Kingdom
Company Website:
gruvi.ai
Product Details
Deployment
SaaS
Windows
iPhone
Android
On-Prem
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
24 Hour Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
Gruvi Categories and Features
Customer Service Software
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Gruvi Customer Reviews
Write a Review-
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Good value help chat software
Date: Jul 20 2026SummaryGreat value, works reliably , connects to HubSpot too..much better value than other solutions on the market today.
PositiveWe put Gruvi on our website to answer customer product queries and it worked instantly - answering customer queries about our product catalog and it forwards to my inbox when it can't answer..saved us a lot of time and improved customer lead quality,.very easy to set up.
NegativeNeeded a little time to understand how AI works but once you get going it's easy.
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