
CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the UK and Australia.
The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing and the Care Circle portal for friends and family.
Subscription includes CQC (Care Quality Commission) and CIW (Care Inspectorate Wales) compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance.
Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot.
CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty.
Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025. Sister companies under the same group include compliance specialist MOA and Australian aged care software provider Health Metrics.
CareLineLive includes:
Electronic Medication Administration Records (eMAR) for medication management
Care rostering software with AI-assisted scheduling
Carer Companion mobile app for Android & iOS
Care Circle Portal for family member access
GP Connect integration for NHS patient records
Payroll and invoicing automation
CQC compliance tools for UK care providers
Fully managed handsets with remote wipe
MOA Benchmarking's audit tool for CQC/CIW compliance
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MedRight is a cost-efficient, fully supported, and user-friendly EHR/eMAR solution designed for senior living communities such as Assisted Living Facilities (ALFs) and Skilled Nursing Facilities (SNFs). Its adaptable configuration allows use in various settings, including treatment centers and facilities for individuals with developmental disabilities (IDDs). MedRight prioritizes patient safety and adheres to HIPAA compliance, making it a trusted choice across the nation. It encompasses a comprehensive array of features necessary for effective management of any senior living community, including but not limited to:
- Inventory Tracking
- e-Narcotic Logs
- eMAR
- Comprehensive Reporting
- Seizure and Behavior Tracking
- Incident Documentation
- Staff and Resident Management
- Care Plans and Assessments
- Community and Resident Calendars
- Vital Signs Tracking and Graphing
- e-Prescribing
- Refusal Log
- Notifications via Text/Email
- Document Management
- Alerts and Trends
- Pharmacy Integration
- Offline Functionality
- Standing Orders
- Family Communication via Email Blasts
- Family Portal Access
- Customized CRM
- Activities of Daily Living (ADL) Tracking
- Wound Management
- Staff Licensing and Training Oversight
- Key Performance Indicators (KPI) Dashboard
- Cloud-Based and Web Accessible
Our commitment to healthcare interoperability is reinforced through seamless integration with other healthcare providers via our API. Interested parties can schedule a demo or take advantage of MedRight's complimentary trial.
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WellSky Hospice & Palliative
WellSky Hospice & Palliative equips healthcare teams with the resources needed to deliver outstanding care by optimizing workflows and offering cutting-edge tools. Our specialized solution is a trusted choice among leading hospice organizations across the nation.
With customizable documentation features, clinicians can dedicate more time to their patients, enhancing the quality of care provided.
Streamlining referrals and intake processes allows for a more immediate start to care when it is most needed, ensuring timely support for patients.
Effective resource management and scheduling are crucial for boosting productivity and expanding your patient census.
Innovative tools like ePrescribing, a patient portal, and other communication enhancements facilitate better interaction between patients, families, and healthcare providers.
Utilizing predictive insights can significantly improve care planning and help prioritize necessary skilled care for patients in need.
Access to real-time performance data contributes to the refinement of QAPI programs, leading to continuous improvement in quality assurance.
Our technology is CEHRT certified, ensuring both interoperability and security for your agency's operations.
Partnering with WellSky provides your team with the essential tools and confidence needed to elevate end-of-life healthcare delivery, ultimately leading to a more compassionate and efficient service for patients and their families. With our support, your agency can thrive in providing exemplary hospice care.
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SmartChart
SmartChart, an innovative solution from mumms Software, addresses end-of-life care challenges by focusing exclusively on hospice and palliative medicine for three decades. This tool streamlines hospice and palliative workflows, enabling professionals to concentrate on what they do best: delivering exceptional patient care. By facilitating quicker and more informed decision-making as a cohesive team, SmartChart enhances overall performance.
The program is built around hospice compliance, effectively reducing the risk of double documentation through essential queries. Additionally, its billing feature, ClearPay, boasts an impressive acceptance rate of over 99% for claims submitted by our agencies. As a fully web-based platform, SmartChart is compatible with various devices, offering mobile capabilities that allow for e-Prescribing, certification processes, and specific documentation tasks. The SmartChart IDG feature empowers caregivers to assess patients in under two minutes, while users can harness over 200 reports—covering administrative, clinical, and financial aspects—to gain insightful analysis of their agency's data. This extensive utility positions SmartChart as an indispensable asset for enhancing the efficiency of hospice and palliative care services.
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