IT Portal Integrations

NinjaOne streamlines the most challenging aspects of IT management, serving over 20,000 IT teams with enhanced capabilities. By delivering in-depth insights into endpoints, strong security protocols, and a unified control system, NinjaOne increases operational efficiency, protects sensitive information, and reduces IT costs. This all-encompassing platform provides a diverse set of tools for managing and securing endpoints, such as patch management, mobile device supervision, software deployment, remote assistance, backup solutions, and additional features, all made possible through its wide-ranging IT and security integrations. With its ability to adapt to various IT environments and needs, NinjaOne stands out as a vital resource for modern IT teams.

Oversee your clients' IT systems effectively by utilizing ConnectWise RMM, a comprehensive software solution designed to provide proactive management tools along with NOC services that will surpass client expectations. With the rising number of vulnerabilities each year, prioritizing smart patching has become crucial; our system automatically tests and deploys patches whenever feasible while minimizing the installation of harmful updates. This ensures that your clients remain secure, allowing you to focus less on endpoint management and dedicate more time to expanding your business. Finding, hiring, and keeping top-tier talent can be a significant challenge, with 81% of IT leaders affirming that securing the right professionals is tough. By incorporating ConnectWise RMM and NOC services, you can access the necessary expertise and problem-solving capabilities to fulfill your clients' needs without the burden of increasing your workforce. Ultimately, this strategic approach not only enhances client satisfaction but also positions your business for sustainable growth in a competitive market.

ConnectWise Automate enables rapid resolution of IT issues, streamlining processes for technology teams. This powerful platform for remote monitoring and management (RMM) enhances the productivity of IT personnel. It empowers teams to pinpoint devices and users in need of proactive oversight, eliminate obstacles to service delivery, and manage a greater number of endpoints efficiently, all without increasing their workload. As a result, organizations can maintain a higher level of service and support.

Auvik Network Management offers a sophisticated software solution for network oversight that enables IT experts to gain comprehensive insight, automate processes, and manage their network infrastructure effectively. Organizations, regardless of their scale, rely on this cutting-edge platform to improve operational efficiency, bolster security measures, and enhance performance metrics. A key highlight of Auvik is its ability to provide real-time network mapping and discovery, which automatically creates interactive visual representations of your network’s layout. This feature simplifies the identification of devices, connections, and possible bottlenecks within the network. Such critical insights facilitate better planning and optimization of network architecture, ensuring peak efficiency and reliability. By leveraging Auvik’s capabilities, organizations can proactively address issues and adapt to changing network demands.

Enhance the security of your workforce with robust and user-friendly access solutions from Cisco Duo. Our cutting-edge access security framework is meticulously crafted to safeguard every user, device, and application, allowing you to concentrate on your core activities. Enjoy secure access for all users and devices across various environments and locations, ensuring peace of mind through complete device visibility and trust. This SaaS solution seamlessly protects all applications while being straightforward to deploy, scalable, and responsive to emerging threats. Duo's access security is essential for shielding applications from compromised credentials and devices, offering extensive coverage that aids in fulfilling compliance mandates. By integrating smoothly with applications, Duo delivers flexible, user-centric security that is easy to implement and administer. For administrators, users, and IT teams alike, this is a practical solution that benefits everyone involved. Essential features such as multi-factor authentication, dynamic device trust, adaptive authentication, and secure single sign-on play vital roles in your journey towards a zero-trust framework. Each of these components contributes to a comprehensive security strategy that evolves with your organization's needs.

Explore the reasons why Managed Service Providers, IT experts, and System Integrators rely on our Network Monitoring and Management Solution to oversee countless networks across the globe. Experience the benefits for yourself by trying it for free today!

Presenting Microsoft 365, formerly recognized as Microsoft Office 365, a comprehensive suite designed to enhance creativity and help you achieve your objectives through essential tools such as Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Microsoft Teams, Yammer, and more. By subscribing to Microsoft 365, you gain access to the most current versions of Office applications, available both on your desktop and online, along with regular updates as they become available. No matter if you're on a desktop, tablet, or smartphone, the combination of Microsoft 365, your device, and an internet connection enables you to stay productive from virtually anywhere. With OneDrive, your work is always within reach, promoting effortless collaboration and sharing opportunities with colleagues and friends. Furthermore, assistance is easily accessible through email, chat, or phone, ensuring you can connect with a real support representative whenever you require help. Take advantage of the capabilities of Office now and discover the subscription plan that aligns with your specific needs for maximum efficiency. Elevating your productivity has never been more attainable, so seize the moment and transform the way you work today!

Google Authenticator generates 2-Step Verification codes right on your mobile device, adding an important layer of security to your Google Account by requiring a second verification step when you log in. In addition to entering your password, you will also need a code produced by the Google Authenticator app on your phone. This setup allows you to securely and conveniently access a wide range of websites and services through your Google Account, all while keeping your privacy preferences within your control. To further enhance the security of your account, take advantage of the Security Checkup tool, which provides tailored guidance and practical steps to strengthen your account's defenses. It is essential to be aware that compromised passwords are more common than many people realize. The implementation of two-step verification acts as a strong safeguard against unauthorized access by requiring an extra verification step following your password entry, thus greatly improving your account's overall security. By employing this method, you can enjoy a heightened sense of security, knowing that your personal information is better shielded from potential threats. Ultimately, taking these precautions not only protects your data but also gives you confidence while navigating online.

Excel evolves based on your preferences, optimizing data management to boost productivity. You can easily create spreadsheets by utilizing either pre-designed templates or your own layout while employing sophisticated formulas for precise calculations. The latest enhancements to charts and graphs make it easier to present your data in a visually appealing manner, supplemented by various formatting options, sparklines, and tables that allow for more comprehensive analysis. With a single click, generating forecasts becomes a hassle-free process, enabling you to predict upcoming trends effectively. Collaborating with colleagues is made effortless, ensuring you can always work on the latest version of your workbook, which accelerates overall efficiency. Office 365 further enhances your experience by allowing you to access your Excel files seamlessly across different platforms, including mobile, desktop, and web. A standout new feature empowers you to enter data into Excel straight from a photograph; simply take a picture of a printed data table using your mobile device, and the software will transform it into a fully editable format. This groundbreaking image recognition functionality alleviates the monotonous chore of manual data entry from physical documents, thereby expediting and simplifying the process. Moreover, this capability significantly improves your ability to integrate existing paper documents into your digital workflows, ultimately enriching your data management experience. This advancement not only saves time but also encourages a more organized approach to handling data.

Lucidchart is a web-based diagramming application that enables users to design and disseminate high-quality diagrams efficiently. It facilitates various forms of communication and teamwork, whether you are working on system architecture, engaging in brainstorming sessions, or managing projects. With its versatility and user-friendly interface, Lucidchart has garnered the affection of millions of users worldwide. This widespread appreciation highlights its effectiveness in enhancing productivity and collaboration across different fields.

Join countless IT experts and managed service providers who rely on N-able™ Ncentral® for remote monitoring and management of intricate networks and devices. Here are the standout features: * Monitor a wide array of devices, including those running on Windows, Linux, and macOS. * Achieve comprehensive visibility throughout your network and cloud services without needing additional monitoring tools. * Create automated patch management policies to guarantee that all devices remain current with updates. * Streamline your workflow using drag-and-drop scripting in the automation manager, eliminating the necessity of coding. * Access remote support for various platforms and devices via the integrated Take Control feature. * Manage tickets and billing effortlessly with the N-able MSP manager. * Protect your data through built-in backup, endpoint detection and response (EDR), and antivirus (AV) solutions. * Enjoy flexible deployment options with both on-premises and hosted cloud solutions tailored to meet your business requirements. * Experience a robust tool that enhances efficiency and security for your IT operations.

RepairShopr is an all-encompassing software solution tailored for repair shops and various types of businesses. Whether you're operating a part-time venture or a full-service computer repair facility with multiple locations, our platform is designed to meet your needs. By utilizing RepairShopr's Workflow, you can significantly enhance the efficiency of your shop. The integrated communication features foster strong customer relationships, while the Leads and Marketing Tools help generate repeat business and attract new clientele. This robust platform goes beyond a standard CRM, functioning as a powerful integrated marketing solution. You can test RepairShopr for free to determine if it aligns with your business requirements. It seamlessly integrates with Quickbooks, Xero, Slack, eTech Parts, PayPal, eTech Calendar, Cloud Print, RepairTech, and numerous other services. Our software encompasses CRM, ticketing, billing, invoicing, automated marketing, 3-way email capabilities, POS system inventory, and scheduling. Additionally, it offers mobile phone repair, inventory management, automated ordering, refurbishments, and accessories POS, along with a time clock feature. No matter your industry—be it bike repairs, jewelry and watch services, scuba gear, automobiles, small engines, drones, shoe repairs, or IT services—we've got the solutions to support your business. With RepairShopr, you can manage it all from a single platform, streamlining your operations and driving success.

MYKI provides a robust solution for managing passwords by ensuring that your credentials are stored locally rather than relying on the cloud. By using MYKI, you gain control over your digital identity, which helps keep your sensitive information secure across multiple devices. This offline password manager merges the strong security features typical of standalone applications with the ease of use often associated with cloud-based platforms. MYKI effectively handles and synchronizes your data locally on any device that has the MYKI application installed, thus reducing the likelihood of breaches associated with cloud storage. In contrast to conventional services, MYKI’s methodology significantly complicates the efforts of cybercriminals to access your private information, as it does not depend on storing data in the cloud. The app allows for effortless peer-to-peer synchronization among your devices, ensuring that your information remains current without necessitating a master password. Instead, you can swiftly access MYKI through your fingerprint, Face ID, or a PIN code. Additionally, MYKI enables the secure storage and automatic input of your two-factor authentication tokens while you browse online, striking a balance between security and user-friendliness. This cutting-edge approach to password management not only enhances convenience but also firmly prioritizes your security requirements, making it an essential tool for modern digital life. Ultimately, MYKI empowers users to navigate their online presence with confidence and peace of mind.

Microsoft SQL Server 2019 merges cutting-edge intelligence with robust security features, presenting a wealth of additional tools at no extra expense while maintaining exceptional performance and flexibility tailored for on-premises needs. Users can effortlessly migrate to the cloud, fully leveraging its operational efficiency and nimbleness without modifying their existing codebase. By harnessing Azure, organizations can speed up the generation of insights and engage in predictive analytics more effectively. The development process remains versatile, empowering users to select their preferred technologies, including those from the open-source community, all backed by Microsoft's continuous innovations. This platform facilitates straightforward data integration within applications and provides an extensive range of cognitive services designed to nurture human-like intelligence, accommodating any data volume. AI is fundamentally woven into the data platform, enabling faster insight extraction from data stored both on-premises and in the cloud. Combining proprietary enterprise data with global datasets allows organizations to cultivate a culture steeped in intelligence. Moreover, the adaptable data platform ensures a uniform user experience across diverse environments, significantly reducing the time required to launch new innovations; this flexibility enables developers to create and deploy applications in multiple settings, ultimately boosting overall operational productivity and effectiveness. As a result, businesses can respond swiftly to market changes and evolving customer demands.

Draw.io, commonly known as diagrams.net, is a powerful online tool designed for creating a wide variety of diagrams, flowcharts, and other visual formats. Users can develop an impressive range of diagrams, from simple organizational charts to complex network layouts, with ease. The platform integrates smoothly with popular cloud storage services such as Google Drive, OneDrive, and GitHub, allowing for convenient access and collaboration among team members. With a strong emphasis on user privacy and data security, Draw.io provides options for saving diagrams either locally or in the cloud, giving users complete control over their data. Its intuitive interface ensures that individuals of all design skill levels can utilize the tool effectively, making it a go-to option for anyone needing to create visual content. Furthermore, the application's continuous updates enhance its functionalities, keeping it relevant in the ever-evolving digital landscape.

With the increasing number of remote workers, the dependence on cloud-based applications is intensifying, while incidents of cyber theft are on the rise, prompting organizations of all sizes to emphasize the importance of Secure Identity & Access Management. Passly™ from ID Agent, a subsidiary of Kaseya, enables IT departments to effectively and economically provide appropriate access to authorized personnel, ensuring connections occur from designated devices and locations. This platform boasts critical components such as Secure Password Management, Single Sign-On, and Multi-Factor Authentication, which are essential in an era marked by unprecedented cyberattack risks. Given that around 80% of data breaches arise from compromised, weak, or stolen passwords, the necessity for a strong identity and access management solution is more pressing than ever. Passly emerges as a well-rounded and budget-friendly choice that enhances security, compliance, and operational productivity. Furthermore, its Shared Password Vaults allow technicians to securely manage and store credentials for various accounts—whether business-related, personal, or shared—within a centralized and intuitive interface. Organizations that prioritize these types of solutions will not only strengthen their data protection strategies but also foster greater trust with their clientele. By investing in advanced security measures, businesses can significantly mitigate the risks associated with remote work and cloud services.

The Kaseya Business Management Solution (BMS) is recognized as the most all-encompassing tool tailored for Managed Service Providers (MSPs). It effectively addresses the critical backend requirements of MSPs, allowing them to focus more on marketing and service delivery instead of getting entangled in non-revenue-generating tasks. This powerful platform includes an array of features such as project management, expense and time tracking, financial oversight, billing processes, inventory management, service desk operations, and customer relationship management (CRM). Through the platform, users can easily create, manage, and resolve service requests and support tickets. Utilizing Kaseya BMS, organizations can reduce the number of service tickets submitted and accelerate the resolution of IT problems. Costing approximately one-third of what competitors charge, it helps businesses cut down on time spent on billing and time management, creating additional growth opportunities—leading to a 40% improvement in ticket resolution speed when used in conjunction with VSA. Technicians are able to work efficiently and collaboratively across multiple tools, accessing crucial information where and when they need it, which ultimately boosts productivity and enhances service quality. This holistic strategy not only simplifies operations but also empowers MSPs to deliver outstanding service to their clients, thus improving client satisfaction and retention rates.

Watchman Monitoring provides a Software as a Service (SaaS) platform that focuses on the effective management of the health of computers operating on Mac, Linux, and Windows systems. The service delivers hourly updates on various health metrics, such as disk I/O errors, backup functionalities, and RAID setups, functioning through two key components: the monitoring agent and the monitoring server. Installation of the monitoring agent is straightforward, with several quick methods available for users. Once set up, the agent consistently operates on an hourly schedule, sending its findings back to the Watchman Monitoring Server. The server then compiles the incoming reports from the monitored devices and alerts users promptly when any issues are detected. Furthermore, the dashboard provided by the server allows subscribers to gain immediate insights into all monitored machines, featuring advanced search functionalities and detailed inventory information that empowers them to manage and address potential challenges efficiently. This holistic approach not only enhances users' ability to maintain system performance but also ensures that they are equipped with comprehensive resources for effective system management. By leveraging this service, users can significantly mitigate the risks associated with system downtime and operational inefficiencies.

RangerMSP provides a cost-effective, on-premise Professional Services Automation (PSA) solution specifically designed for small to medium-sized IT service providers and managed service providers (MSPs). This innovative software streamlines the management processes of your IT services business, enabling you to operate both efficiently and securely. With its emphasis on improving customer service, increasing sales, and promoting business growth, RangerMSP is recognized for its intuitive and user-friendly interface. The installation process is quick and uncomplicated, allowing you to start working within minutes, and it requires minimal training, making it suitable for users of all skill levels. You will be pleasantly surprised by how swiftly it facilitates task tracking and operational management. Since its launch in 2004, RangerMSP has continuously improved based on valuable feedback from users, ensuring it aligns with your unique needs. Your data is safeguarded on a server that you control, whether it is housed on-premise or in the cloud, granting you the ability to manage security protocols and access the database for external reporting. Furthermore, the robust API enables seamless integration and customization options. The database remains open, ensuring your data is permanently yours, which is a significant advantage. This unwavering commitment to user empowerment and control distinctly positions RangerMSP in the competitive realm of IT management solutions, giving you peace of mind in your operations. Moreover, the software's adaptability to various business models enhances its appeal to a wider range of users.

Gliffy is a versatile cloud-based diagramming tool that enables users to create a wide range of visuals, such as UML diagrams, flowcharts, and wireframes, among others. Its intuitive drag-and-drop interface makes diagram creation seamless within popular platforms like Confluence and Jira, fostering enhanced collaboration and streamlined workflows. This tool supports real-time teamwork, allowing multiple users to edit and provide feedback on diagrams simultaneously, which promotes effective communication and ensures that all team members remain aligned. Gliffy offers a rich library of shapes and templates designed for various industries and uses, from software development to business process improvement. Users can also easily export their diagrams in multiple formats, including PDF, JPEG, PNG, and SVG, facilitating easy sharing and integration into other documents or presentations. Additionally, Gliffy complies with SOC 2 Type II standards to guarantee high levels of data security and privacy, which is crucial for teams that depend on the platform. This adherence to rigorous compliance standards not only enhances user trust but also solidifies Gliffy's reputation as a reliable tool for professionals across diverse fields.

Datto's Autotask Professional Services Automation is a comprehensive cloud-based PSA solution designed to offer a unified perspective of the entire organization. This platform empowers Managed Service Providers (MSPs) to consolidate their operational processes and leverage data insights to enhance service quality, boost productivity, and maximize profitability. Autotask PSA enables MSPs to efficiently manage every facet of their business operations. It seamlessly integrates all the critical tools necessary for running a managed service enterprise. By centralizing operations, Autotask PSA delivers immediate insights through customizable dashboards and widgets that facilitate informed business decisions. Additionally, the platform requires no maintenance or testing, ensuring a hassle-free experience. With a proven history of providing exceptional security and an impressive 99.99% uptime, Autotask PSA becomes the essential hub for any MSP, streamlining workflows and significantly increasing overall efficiency. As such, it serves as an invaluable resource for businesses aiming to thrive in a competitive landscape.

Active Directory functions as a central hub for storing information about a variety of objects in a network, which simplifies management and access for both users and administrators. It utilizes a structured format for data storage, allowing for a logical and hierarchical organization of directory information. This central repository, known as the directory, contains information about different Active Directory entities, typically including shared assets like servers, volumes, printers, along with user and computer accounts within the network. To gain a more comprehensive understanding of the Active Directory data repository, one can consult the section dedicated to the Directory data store. Integrated security protocols within Active Directory ensure secure logon authentication and regulate access to directory objects. With a single network logon, administrators can efficiently manage directory information and organizational hierarchies across the entire network while authorized users can easily access resources from any point within that network. Furthermore, policy-based administration enhances the management process, increasing efficiency even in complex network configurations. This system not only fortifies security measures but also optimizes resource management, thereby improving overall network operation effectiveness. By centralizing these functions, Active Directory becomes a vital component in maintaining a well-organized and secure networking environment.

In the IT industry, maximizing revenue while providing outstanding services is crucial, yet many help desk solutions can impede profitability by burdening engineers with excessive, non-essential tasks. N-able MSP Manager™ breaks this cycle, enabling you to concentrate on what truly matters and avoiding distractions from trivial details. This innovative software not only helps you deliver value that fosters client loyalty but also consolidates all customer information into one comprehensive IT service management platform. With a customizable customer portal that aligns with your brand, you can enhance client convenience. Performance tracking becomes easier with user-friendly dashboards and reports, while the MSP Manager mobile app allows for efficient on-site issue resolution. Operations are streamlined through quick scheduling options, and essential information can be captured via a straightforward ticketing process, allowing you to return to core tasks without delay. It's important to note that every moment an engineer spends on non-billable activities increases operational costs, which can significantly impact your financial performance over time. By refining your workflow with MSP Manager, you stand to recover those valuable hours and boost your profitability. Ultimately, the right tools can profoundly enhance both your business efficiency and client satisfaction, leading to sustainable growth in the long run. As you implement these solutions, you'll likely see a marked improvement in your team's productivity and overall client relationships.

Leverage the power of the enterprise workload engine to improve efficiency, enhance security measures, and foster innovation within your company. The newest iteration of vSphere delivers essential services designed for the current hybrid cloud landscape. It has been revamped to include integrated Kubernetes, enabling traditional enterprise applications to run smoothly alongside modern containerized solutions. This transformation aids in updating on-premises infrastructure through efficient cloud integration. By adopting centralized management systems, obtaining global insights, and applying automation, productivity can be significantly enhanced. Furthermore, you can take advantage of additional cloud services to optimize your operations. In response to the needs of distributed workloads, networking capabilities on the DPU are fine-tuned, resulting in better throughput and lower latency. This strategy also frees up GPU resources, which can be utilized to accelerate the training of AI and machine learning models, even those that are more complex. Ultimately, this cohesive platform not only simplifies operations but also facilitates your organization’s advancement in a rapidly changing digital environment, allowing for sustained growth and adaptation.

We offer MSPs flexible, reliable, and cutting-edge cloud communication solutions designed to help them grow their operations with accuracy and intent. BVoIP was created as a direct response to the real difficulties and frustrations encountered by genuine MSPs in the field. Having spent 17 years as an MSP ourselves before branching out, we gained critical insights into the industry's ineffective communication methods, which often depended on a chaotic assortment of unreliable products and services. This lack of cohesion frequently led to inflated operational costs and excessive pressure on customer support teams. Acknowledging the demand for simple and scalable communication options, we have developed a revolutionary approach that leverages cloud technology to enhance business communication, eradicate back-office redundancies, and ensure that confusing phrases like "can you hear me now" are eliminated entirely. With our all-inclusive and standardized communications platform, we are now positioned to deliver the vital solutions MSPs have been searching for to excel in an increasingly competitive environment. Our overarching mission is to redefine how MSPs handle communication, enabling them to concentrate on their primary business goals while delivering exceptional service to their clients. By fostering a seamless communication experience, we aim to empower MSPs to reach their fullest potential.