Infocon Systems Reviews

Reasonable pricing combined with reliable support has allowed us to onboard new EDI partners without complications.

Infocon’s support team has been very responsive. Partner setup is handled quickly, and issues are resolved without delays.

There’s nothing I dislike about the system. It is very intuitive.

Infocon Systems helps us scale EDI operations in NetSuite while staying compliant with partner requirements.

Support is knowledgeable and responsive, which makes a big difference when dealing with EDI problems.

Some advanced configurations take time to fully understand, especially for new users.

Infocon Systems addresses EDI complexity by providing a reliable integration with NetSuite. This automation minimizes errors, saves time, and allows our team to focus on core business operations.

Easy implementation and a straightforward setup process make getting started quick and hassle-free. The platform is reliable, easy to manage, and integrates well with our existing systems, which reduces ongoing effort.

There isn’t much to dislike overall. Some advanced features take time to fully explore, but once familiar, the platform works smoothly.

The solution replaces manual uploads and custom scripts with a reliable Odoo EDI integration, making daily operations much more efficient.

The seamless EDI integration with Odoo and the flexibility to handle different trading partners is what stands out most.

The initial learning curve can feel a bit steep, especially when first working with EDI configurations in Odoo.

Infocon Systems is a reliable and powerful EDI solution that combines advanced features with ease of use. It simplifies complex EDI processes, scales well as business needs grow, and is backed by a responsive support team.

High level of automation that significantly reduces manual data entry, errors, and operational overhead.

Some advanced features require initial guidance to fully understand and use effectively.

Infocon Systems streamlines the process of delivering orders, receiving confirmations, and handling billing.

Infocon Systems is a very user-friendly platform that takes the complexity out of EDI. It makes it easy for us to manage orders and communication with our trading partners, which in turn makes running our business much smoother

At times we run into technical issues that are difficult to resolve on our own, but the support team is always available to help.

Infocon Systems made our EDI onboarding fast and efficient. Their team provided clear guidance, handled technical details, and got us compliant with our trading partner in record time.

We needed to get EDI up quickly to meet a retailer's deadline, and Infocon Systems delivered. The onboarding team was knowledgeable and handled the setup with minimal disruption to our workflow. Their web-based portal is intuitive, and it integrates well with our internal systems.

Interface, while functional, could use a modern refresh and limited ability to customize reports without support assistance

Infocon Systems is a solid integration platform that offers reliable tools for connecting systems like Salesforce and SFTP. It's particularly useful for organizations looking for custom integration solutions tailored to their specific needs. The platform delivers dependable performance for small to mid-sized data workflows and is often praised for its flexibility and personalized support.

Using Infocon Systems, we were able to efficiently implement a Salesforce-to-SFTP integration, significantly reducing manual data transfer and streamlining our workflow.

The UI might not be as modern or intuitive, requiring a steeper learning curve for non-technical users.

We've been utilizing Infocon Systems for our EDI needs for over a year, and the experience has been outstanding. They've streamlined our document exchanges, making our operations more efficient. Highly recommended for businesses seeking dependable EDI solutions.

We are working with Infocon Systems for our EDI needs. The platform is user-friendly, and their support team is both responsive and knowledgeable.

This system is working fine for our organization. No issue so far.

Great! They have always been responsive and so knowledgeable when running up against a new problem. System is very easy to use.

Infocon Systems is easy to use, easy to learn and the support is great. You can submit a question online or call for immediate assistance.

There is nothing that we do not like with Infocon Systems. I like all the stuff.

We've been using Infocon Systems for about 3 years now, and it's been a great experience. The platform is user-friendly, simple, and really helps us stay productive. Overall, we're very happy with the system — honestly, we can’t imagine running our daily operations without it.

Infocon Systems has supported us with two different ERP systems and made our daily EDI work really easy. We're now moving to a new ERP, and after talking with Infocon, it looks like the integration will make things even smoother for our day-to-day processes.

Any issues we've had were quickly handled by their support team. Most of the time, it was just a misunderstanding or something we didn’t know, and once it was explained, there was nothing to complain about.

I enjoy working With Infocon Systems. I have been using Infocon Systems for many years with many companies. Their technical support and functionality sets the bar.

We like the visibility and ability to monitor your platform, to track orders, and even make amendments as needed.

none so far for me and hopefully not in the future.

It was a great experience to working with Infocon team. We appreciate hard work of team including technical support.

They are good in providing custom EDI solutions as per trading partner need also platform is very easy.

We got some issues during implantation and we informed Infocon Systems for improving.

We contacted Infocon Systems for a complicated integration. They implemented very fast. Their customer support is also excellent.

Infocon systems provide responsive platform to users so we can easily mange our task on any device.

We are good with Infocon Systems. They are good provider of EDI services.

The platform itself is reliable and very easy to work with. It handles our trading partner connections seamlessly and has helped us reduce errors and save a lot of time. What I appreciate most is how responsive and friendly their support team is—they’re always quick to jump in and help whenever we need it.

Overall, Infocon Systems has simplified our business processes and given us peace of mind with EDI. I’d definitely recommend them to any company looking for a dependable EDI partner.

Infocon Systems has made EDI integration so much easier for our team. The setup was smooth, and their support team guided us every step of the way, which really cut down the stress of transitioning.

Honestly, there isn’t much to dislike. If anything, having more pre-built integrations would make setup even faster. Sometimes customizations take a little extra coordination, but the support team always helps us work through it.

I’ve been using Infocon Systems for more than 15 years across two different companies, and they have consistently impressed me. The platform is feature-rich, easy to use, and backed by a highly responsive support team. I would strongly recommend Infocon Systems to any business looking to implement EDI or move away from a solution that isn’t delivering.

The platform offers robust integration capabilities, making it easy to connect with multiple systems and applications without hassle.

There really are not any negatives to mention with Infocon Systems.

Infocon Systems provides a stable EDI solution that meets our requirements and supports our day-to-day operations effectively.

Infocon Systems makes it easier to manage EDI across multiple trading partners, with reliable performance and responsive support when needed.

We haven’t encountered any major issues so far, and the platform has met our expectations.

Infocon Systems has been a great EDI partner for us. Their software is reliable, and their managed services have taken a huge load off our internal team. We didn’t have much experience with EDI, but they guided us through every step from setup to going live with our trading partners. The platform does what it’s supposed to, and when we’ve needed support, their team has always been responsive and easy to work with. There are a few areas that could be improved, like the user interface, but overall the experience has been smooth and stress-free. If you’re looking for a dependable EDI solution with real human support behind it, Infocon is a solid choice.

What I really like about Infocon Systems is how simple they have made EDI for us. We don’t have a dedicated EDI team, so having their support has been a game-changer. Their software does exactly what we need—handling orders, invoices, and other EDI files without much hassle. But honestly, the best part is their support team. They’re quick to respond, know what they’re doing, and are always willing to walk us through anything we’re unsure about.

We’ve connected with multiple trading partners smoothly, and their team took care of all the setup and mapping work. It’s saved us a lot of time and reduced the back-and-forth we used to deal with manually. Everything just works in the background now, which is a huge relief. If you're new to EDI or don’t want to deal with the technical side of it, Infocon makes it easy. It’s been a reliable and stress-free experience.

There isn’t much to complain about, but if I had to point something out. It would be the user interface. It works fine, but it feels a bit outdated and could be more modern or intuitive in some areas. It also takes a little time to get used to the flow if you're new to EDI systems. That said, their team is always there to guide you if something's unclear, so it hasn’t been a major issue for us. A bit more self-service documentation or tutorials would also be helpful for quicker learning, especially for smaller teams like ours who want to understand how things work behind the scenes.

Overall, Infocon Systems offers an easy-to-use and effective EDI platform. We use it daily, and it’s simple to train new employees. Their customer service is helpful and responsive. However, the reporting tools are a bit limited, and the search function can sometimes be tricky to use.

The Infocon Systems platform is user-friendly, and we find it very effective. We use it daily, and training new employees on the system is straightforward. Additionally, Infocon Systems’ customer service team is consistently responsive and supportive.

One downside is that Infocon Systems’ reporting tools are somewhat limited.

One of our customer needed an EDI build, having worked with several vendors in the past, Infocon was diligent, prompt and very knowledgeable. If you are looking for a EDI provider that really cares about their clients, Infocon Systems for you!

It was absolutely amazing working experience with the Infocon team. Their sales team including Tech/Customer Support has been great.

They are very professional and responsive. Their EDI system is easy to use and works great. No complaint.