Infocon Systems Reviews

Infocon Systems provides a stable EDI solution that meets our requirements and supports our day-to-day operations effectively.

Infocon Systems makes it easier to manage EDI across multiple trading partners, with reliable performance and responsive support when needed.

We haven’t encountered any major issues so far, and the platform has met our expectations.

Infocon Systems has been a great EDI partner for us. Their software is reliable, and their managed services have taken a huge load off our internal team. We didn’t have much experience with EDI, but they guided us through every step from setup to going live with our trading partners. The platform does what it’s supposed to, and when we’ve needed support, their team has always been responsive and easy to work with. There are a few areas that could be improved, like the user interface, but overall the experience has been smooth and stress-free. If you’re looking for a dependable EDI solution with real human support behind it, Infocon is a solid choice.

What I really like about Infocon Systems is how simple they have made EDI for us. We don’t have a dedicated EDI team, so having their support has been a game-changer. Their software does exactly what we need—handling orders, invoices, and other EDI files without much hassle. But honestly, the best part is their support team. They’re quick to respond, know what they’re doing, and are always willing to walk us through anything we’re unsure about.

We’ve connected with multiple trading partners smoothly, and their team took care of all the setup and mapping work. It’s saved us a lot of time and reduced the back-and-forth we used to deal with manually. Everything just works in the background now, which is a huge relief. If you're new to EDI or don’t want to deal with the technical side of it, Infocon makes it easy. It’s been a reliable and stress-free experience.

There isn’t much to complain about, but if I had to point something out. It would be the user interface. It works fine, but it feels a bit outdated and could be more modern or intuitive in some areas. It also takes a little time to get used to the flow if you're new to EDI systems. That said, their team is always there to guide you if something's unclear, so it hasn’t been a major issue for us. A bit more self-service documentation or tutorials would also be helpful for quicker learning, especially for smaller teams like ours who want to understand how things work behind the scenes.

Overall, Infocon Systems offers an easy-to-use and effective EDI platform. We use it daily, and it’s simple to train new employees. Their customer service is helpful and responsive. However, the reporting tools are a bit limited, and the search function can sometimes be tricky to use.

The Infocon Systems platform is user-friendly, and we find it very effective. We use it daily, and training new employees on the system is straightforward. Additionally, Infocon Systems’ customer service team is consistently responsive and supportive.

One downside is that Infocon Systems’ reporting tools are somewhat limited.

One of our customer needed an EDI build, having worked with several vendors in the past, Infocon was diligent, prompt and very knowledgeable. If you are looking for a EDI provider that really cares about their clients, Infocon Systems for you!

It was absolutely amazing working experience with the Infocon team. Their sales team including Tech/Customer Support has been great.

They are very professional and responsive. Their EDI system is easy to use and works great. No complaint.

I like the EDI platform, it makes easy to get orders from customers. Sharing documents like Ship notices and invoices are just a couple clicks of my mouse.

They made EDI simple for me. I do not need to enter my invoice twice, Infocon Systems inputs it into Quickbooks for me.

Currently we don't have any cons to share. Our. Technical support is also good.

The platform itself is solid, and their team handled the setup and testing quickly. I especially appreciated that there were no surprise fees, the monthly rate I was quoted is what I’ve paid consistently.

After evaluating several EDI providers, I contacted to Infocon Systems for integrating with a few major retailers. I’ve found their pricing to be fair, especially considering the level of customization and support included.

Infocon doesn’t use a one-size-fits-all model, everything is quote-based. That might be a downside for some, but in my case, it worked well.

My experience with Infocon Systems has been excellent. They have always come through when I needed them. I can’t recall a time they let me down.

Infocon Systems has provided excellent support! We've used them for years and have never run into any issues.

I feel like there’s so much more the system can do, but I only know the basics.

Infocon Systems delivers a strong EDI solution with consistent performance and excellent customer support. It has made our EDI processes much more efficient.

Infocon Systems makes it easy to work with any trading partner we need. Their team handles the setup, mapping, and testing without putting extra work on us. Support is quick, friendly, and always willing to explain things in a way that actually makes sense. The platform is reliable, integrations run smoothly, and they’re flexible with whatever requirements our partners send over. It saves us time and keeps our operations moving without interruptions.

I don’t have any real cons to mention. Everything has worked smoothly so far.

I’ve had an excellent experience with both the product and the people behind it. The support team is attentive and reliable, and the solution itself works exactly as promised.

The platform offers robust integration capabilities, making it easy to connect with multiple systems and applications without hassle.

No major issues come to mind—the experience has been very positive overall.

Infocon Systems helps us connect with our partners using EDI and API. Their team is friendly and quick to help. The system works well and saves us time. Sometimes changes take a little longer, and some features are a bit tricky, but overall it’s been a good experience.

Infocon Systems helped us handle both EDI and API integrations with our partners. Their team made the setup easy and supported us through every step. We now exchange data automatically with our systems, which saves time and reduces mistakes. It’s been a big help in keeping everything connected and running smoothly.

Some features could be more user-friendly, and custom changes may take a little time. But the support team is always helpful and responsive.

Handles the full accounting and logistics workflow efficiently, with fast and reliable ERP integration.

Managing EDI across multiple markets used to be time-consuming and complex, but Infocon Systems made it simple. The platform connects us with all our trading partners in one place and handles EDI and API integrations smoothly, no matter the partner size or location.

The portal gives clear visibility into orders and documents in real time, and the ERP integration runs reliably in the background. On top of that, the support team is responsive and easy to work with. Infocon Systems has helped us operate more efficiently and scale with confidence.

There wasn’t anything we found to dislike; the overall experience has been positive.

Infocon Systems is a reliable and easy-to-use EDI solution with strong customer support and fast partner onboarding. It offers good value and works well for growing EDI needs.

Infocon Systems offers an easy-to-use EDI platform with responsive customer support. Partner onboarding is fast, issues are resolved quickly, and the system is reliable and cost-effective for daily operations.

Invoicing could be more transparent, with clearer billing breakdowns or printable summaries. Aside from that, there are no major issues, and the platform performs reliably overall.

Easy to use, friendly service, 24/7/365 Support, and will integrate to any internal system. Best EDI value in the marketplace.

Very functional and easy to use. Everyone comments on the improvement over former product, and how this has made the order processing so much faster.

No issue so far, I would love to have mobile where I can send invoices and POs

Excellent at automating documents like PO, invoices, shipping notice, acknowledgment receipts and more, reducing manual steps and speeding up the process

Provide fast EDI domain setup, quick and responsive, and can work with any trading system, any industry and any integration.

Faced some speed issues under heavy load, but overall experience is great

Infocon Systems provides a solid platform for EDI integration, and overall, the user interface is friendly and intuitive for the most part. Getting started was relatively straightforward, with clear navigation and accessible tools that helped ease the onboarding process.

The interface is user-friendly for the most part, and getting started was easy. While some parts could use a more modern look, the system is reliable and support has been helpful. A solid choice for basic EDI needs.

While the platform is reliable, the user interface feels slightly outdated and could be more intuitive.

Infocon Systems simplifies connecting with trading partners and managing EDI data, reducing errors and saving time.

Infocon Systems made our EDI integration fast and hassle-free. The platform is reliable with all our trading partners, and their team is quick to help whenever needed.

I haven’t encountered any major issues — everything has been smooth and dependable.

Infocon System's technical team is very strong managed services for onboarding and testing with suppliers.

Full drop ship lifecycle support from catalog + inventory transmission to purchase order transmission thru vendor acknowledgment, Advance Ship Notice and invoice responses. We like the support for various protocols in single platform and all types of integration options including API, FTP, VAN and Portal.

Nothing major to write here. It is a good investment and positive experience.

They are good provider of EDI integration services. We are happy to work technical team and support team.

Infocon Systems provides fast integration services. They integrate with QuickBooks in a short time.

Got some issues in invoices other than it is good.

We've been working with Infocon Systems for 5 years and have been very happy with the service. As a smaller business, we don’t have the resources for a dedicated EDI specialist, and Infocon has been the ideal solution.

Infocon Systems is highly rated, and they live up to it. The system is easy to learn, and the support team is great. They always create case numbers for questions and make sure to follow up until everything is resolved.

Some fields feel unnecessary, but we just focus on the required ones, and everything works smoothly.

They made us EDI compliant in very short time so we can exchange documents to our customers in a easy mode.

At Infocon Systems, development team is very quick to implement the projects. They solve the critical issues very well.

Currently, We are learning to handle the EDI platform.