Infocon Systems Reviews

We use Infocon Systems as our EDI provider with NetSuite, and the experience has been excellent. The integration has streamlined our order processing, invoicing, and shipping transactions while reducing manual work and errors.

One of the biggest advantages has been the support team. They are knowledgeable, responsive, and quick to resolve issues whenever questions arise. The implementation process was smooth, and they worked closely with us to ensure our trading partner requirements were met.

The platform is reliable, and the EDI maps are maintained professionally, allowing us to focus on our business instead of managing technical EDI challenges. Whether onboarding new trading partners or maintaining existing connections, the team has consistently delivered excellent service.

Overall, Infocon Systems has been a dependable EDI partner for our NetSuite environment, and I would recommend them to any company looking for a reliable and responsive EDI solution.

Infocon Systems has made EDI management much easier by integrating smoothly with NetSuite and automating our order, shipping, and invoicing processes. Their support team is responsive, knowledgeable, and quick to assist whenever we have questions or need to onboard a new trading partner. The platform is reliable, easy to work with, and has helped reduce manual effort, improve accuracy, and keep our EDI operations running efficiently.

Initial EDI setup requires coordination, but the Infocon team manages the process effectively.

Reasonable pricing combined with reliable support has allowed us to onboard new EDI partners without complications.

Infocon’s support team has been very responsive. Partner setup is handled quickly, and issues are resolved without delays.

There’s nothing I dislike about the system. It is very intuitive.

Infocon Systems helps us scale EDI operations in NetSuite while staying compliant with partner requirements.

Support is knowledgeable and responsive, which makes a big difference when dealing with EDI problems.

Some advanced configurations take time to fully understand, especially for new users.

Infocon Systems addresses EDI complexity by providing a reliable integration with NetSuite. This automation minimizes errors, saves time, and allows our team to focus on core business operations.

Easy implementation and a straightforward setup process make getting started quick and hassle-free. The platform is reliable, easy to manage, and integrates well with our existing systems, which reduces ongoing effort.

There isn’t much to dislike overall. Some advanced features take time to fully explore, but once familiar, the platform works smoothly.

Onboarding new major retail partners or 3PLs usually comes with a massive headache of strict EDI compliance rules and complex document mapping. Infocon handles 95% of that heavy lifting for us during setup.

It allows us to say "yes" to new business opportunities and scale up without worrying if our internal tech can handle it. They manage the technical compliance so we can focus on growing our partner relationships.

Honestly, it’s their customer service. EDI can get incredibly confusing and stressful, but the team at Infocon actually picks up the phone and fixes things fast. They made our onboarding and partner setup smooth, and whenever we run into a weird error, they’re right there to help us sort it out. It feels like a true partnership, not just a software subscription.

The interface could look a bit more modern, but functionality-wise, it does exactly what we need it to do.

The solution replaces manual uploads and custom scripts with a reliable Odoo EDI integration, making daily operations much more efficient.

The seamless EDI integration with Odoo and the flexibility to handle different trading partners is what stands out most.

The initial learning curve can feel a bit steep, especially when first working with EDI configurations in Odoo.

Our experience with Infocon Systems has been very positive. The platform has streamlined our EDI processes, reduced manual effort, and integrated seamlessly with NetSuite. Their support team is responsive, knowledgeable, and always willing to help with implementation, onboarding, and ongoing questions. We have found the software to be reliable, easy to use, and a great value for the level of service provided. We would recommend Infocon Systems to businesses looking for a dependable EDI solution.

Infocon Systems has made managing our EDI transactions much more efficient. The platform integrates well with NetSuite, automates document processing, and reduces manual work. Their support team is always quick to respond and provides practical solutions whenever we have questions or need assistance. The implementation process was well organized, and adding new trading partners has been straightforward. Overall, the software is reliable, easy to navigate, and has helped improve the accuracy of our order processing.

We have not encountered any significant drawbacks. The software has met our expectations, and the support team has been excellent whenever we needed assistance.

Infocon Systems is a reliable and powerful EDI solution that combines advanced features with ease of use. It simplifies complex EDI processes, scales well as business needs grow, and is backed by a responsive support team.

High level of automation that significantly reduces manual data entry, errors, and operational overhead.

Some advanced features require initial guidance to fully understand and use effectively.

The integration with Odoo has made our EDI process much more efficient and easier to manage. It’s reduced manual work, improved accuracy, and helped us stay compliant with trading partner requirements. Once everything was set up, it’s been reliable and straightforward to use. The support team has also been responsive and helpful whenever we’ve needed assistance. It’s been a dependable and cost-effective solution for our business.

Infocon Systems integrates very smoothly with Odoo, which has made our EDI processing much easier. Orders and invoices sync directly into Odoo without manual entry, saving us time and reducing mistakes. The system feels straightforward and practical, not overly complicated. It’s been reliable for our day-to-day operations, and their support team has been responsive and easy to work with whenever we’ve had questions. Overall, it’s a cost-effective solution that fits well with our business needs.

There aren’t any major drawbacks. Like most EDI implementations, the initial setup and mapping process takes some coordination, especially when dealing with multiple trading partners.

Infocon Systems streamlines the process of delivering orders, receiving confirmations, and handling billing.

Infocon Systems is a very user-friendly platform that takes the complexity out of EDI. It makes it easy for us to manage orders and communication with our trading partners, which in turn makes running our business much smoother

At times we run into technical issues that are difficult to resolve on our own, but the support team is always available to help.

Infocon Systems made our EDI onboarding fast and efficient. Their team provided clear guidance, handled technical details, and got us compliant with our trading partner in record time.

We needed to get EDI up quickly to meet a retailer's deadline, and Infocon Systems delivered. The onboarding team was knowledgeable and handled the setup with minimal disruption to our workflow. Their web-based portal is intuitive, and it integrates well with our internal systems.

Interface, while functional, could use a modern refresh and limited ability to customize reports without support assistance

Infocon Systems is a solid integration platform that offers reliable tools for connecting systems like Salesforce and SFTP. It's particularly useful for organizations looking for custom integration solutions tailored to their specific needs. The platform delivers dependable performance for small to mid-sized data workflows and is often praised for its flexibility and personalized support.

Using Infocon Systems, we were able to efficiently implement a Salesforce-to-SFTP integration, significantly reducing manual data transfer and streamlining our workflow.

The UI might not be as modern or intuitive, requiring a steeper learning curve for non-technical users.

We've been utilizing Infocon Systems for our EDI needs for over a year, and the experience has been outstanding. They've streamlined our document exchanges, making our operations more efficient. Highly recommended for businesses seeking dependable EDI solutions.

We are working with Infocon Systems for our EDI needs. The platform is user-friendly, and their support team is both responsive and knowledgeable.

This system is working fine for our organization. No issue so far.

Great! They have always been responsive and so knowledgeable when running up against a new problem. System is very easy to use.

Infocon Systems is easy to use, easy to learn and the support is great. You can submit a question online or call for immediate assistance.

There is nothing that we do not like with Infocon Systems. I like all the stuff.

We've been using Infocon Systems for about 3 years now, and it's been a great experience. The platform is user-friendly, simple, and really helps us stay productive. Overall, we're very happy with the system — honestly, we can’t imagine running our daily operations without it.

Infocon Systems has supported us with two different ERP systems and made our daily EDI work really easy. We're now moving to a new ERP, and after talking with Infocon, it looks like the integration will make things even smoother for our day-to-day processes.

Any issues we've had were quickly handled by their support team. Most of the time, it was just a misunderstanding or something we didn’t know, and once it was explained, there was nothing to complain about.

I enjoy working With Infocon Systems. I have been using Infocon Systems for many years with many companies. Their technical support and functionality sets the bar.

We like the visibility and ability to monitor your platform, to track orders, and even make amendments as needed.

none so far for me and hopefully not in the future.

It was a great experience to working with Infocon team. We appreciate hard work of team including technical support.

They are good in providing custom EDI solutions as per trading partner need also platform is very easy.

We got some issues during implantation and we informed Infocon Systems for improving.

We contacted Infocon Systems for a complicated integration. They implemented very fast. Their customer support is also excellent.

Infocon systems provide responsive platform to users so we can easily mange our task on any device.

We are good with Infocon Systems. They are good provider of EDI services.

The platform itself is reliable and very easy to work with. It handles our trading partner connections seamlessly and has helped us reduce errors and save a lot of time. What I appreciate most is how responsive and friendly their support team is—they’re always quick to jump in and help whenever we need it.

Overall, Infocon Systems has simplified our business processes and given us peace of mind with EDI. I’d definitely recommend them to any company looking for a dependable EDI partner.

Infocon Systems has made EDI integration so much easier for our team. The setup was smooth, and their support team guided us every step of the way, which really cut down the stress of transitioning.

Honestly, there isn’t much to dislike. If anything, having more pre-built integrations would make setup even faster. Sometimes customizations take a little extra coordination, but the support team always helps us work through it.

I’ve been using Infocon Systems for more than 15 years across two different companies, and they have consistently impressed me. The platform is feature-rich, easy to use, and backed by a highly responsive support team. I would strongly recommend Infocon Systems to any business looking to implement EDI or move away from a solution that isn’t delivering.

The platform offers robust integration capabilities, making it easy to connect with multiple systems and applications without hassle.

There really are not any negatives to mention with Infocon Systems.